Foot Locker

I don’t normally write reviews but I came to this location 2 years ago and had a horrible experience but came back this week and they have made a total 180. From top to bottom they are doing a great job. I felt compelled to Unilocal that as they deserve the recognition.

Last minute shoes!!! Thanks to Treshawna for her advice and support! She is great! They have a great variety of shoes in comparison to others Foot Lockers. I have to say that they all are very attentive.

Opened 30 minutes late! I’m from Portland so customer service is big, needless to say won’t be going back to Foot Locker will stick with Nike Town.

Wow had to come here 3 times attempting to get shoes ordered. First time, they were too busy to help everyone, second time we got an order placed but it took FOREVER! One guy running the show, everyone else needed prompting. Sales people doing their own thing with tasks but not selling! We were notified the. Next day the product was not available. Got there at opening, it took them 20 min to get us done, the mgr seemed to be on a call the entire time while trying to sell, lazy unmotivated sales girls standing staring into space! So frustrating to watch! No one to ring people who actually got helped. They have got to be loosing money at that rate of participation from staff. Where is a mystery shopper when you need one? Boooo!

I came in here looking for some kind of running pants or shorts. After trying on a couple pants, I was out in minutes. The excellent customer service here was friendly and professional!