Checker Yellow Cabs

A bunch of hustlers I tell you! I took yellow cab twice out of desperation. I tend bar on bourbon street and I get out very late so it’s hard to sometimes find a cab. So i just flag down whatever one is driving down the road. Happened to catch yellow cab twice. The first time, the driver tried charging me $ 20 for a ride that only costs $ 6.75! (I take taxis twice per day. One time to work and one back home) When I insisted that It shouldn’t Be that high, he threatened to call the police on me!!! Tonight, I ended up with another yellow cab. The guy (once again) overcharged me ($ 16 for a 4 min ride) and was EXTREMELY rude. United may be flaky but at least they’re (usually) fair and way friendlier! And they never overcharge me.

Called at 5:24 and was informed of a 15−30min wait. Then, called at 5:56 and was informed that I was 2^nd on a list and just had to wait 15 more minutes. Received a call at 6:03 asking if I still needed a cab: Why would I not still need the cab!!! She then asked me if I wanted to cancel… Yup, I’ll cancel.

I was extremely late to my flight thanks to United Cab screwing up, but Serge got me to the airport extremely quickly and took my mind off of how stressed I was that I would miss my flight!

Please be aware, these yellow taxis are actually ORANGE!
Someone is color blind, just saying.
But they will get you where you need to go. So they’ve got that going for them.

Had a cab scheduled for pick up at 4:30 a.m. for the airport… at 4:38 — «sorry, your cab is no longer available.»
Despite my confirmed booking.
If sprinting through airports and almost missing flights is your thing… go for it.
If not, avoid them at all cost.

If its raining and ur in a desolate part of town, and ur phone is screwed up to where u can only call these people, DONT DO IT !!! Its better to count on only urself. These people are totally unreliable and will LIE like its natural for them. Set up pickup in advance twice by app. One time just didnt show and second time I called before pickup time to confirm driver was on way. Was told driver in route so I waited and actually waved off passing cab to be fair to these people. Taxi never showed Then back in forth with dispatcher who ultimately told me she HAD NO RECORD OF DRIVER! Next day I ask to talk to manager, they told me his name was Tito and when put thru to him, he said he doesnt have anything to do with taxi’s! These people count on most customers being from out of town and not filing complaint with Taxi bureau.
United seems to have a lot more taxis running around. no matter which one u wind up getting, google map distance as they will turn a half mile trip into 5

This is the most unreliable cab company I’ve ever dealt with. I live very close to their dispatch and I’ve been trying to schedule a cab for 5:30 pm since 11:30 am. I called and was told to call back at 5:15 pm. I scheduled online and was told I would be contacted by a representative – I wasn’t. I called at 5pm was put on hold, then asked for my number (no name) and told I would be called back before being hung up on. At 5:15 after no call back (shocking) I called again and actually managed to schedule a pickup.
I was outside before 5:30 waiting and after seeing and hearing nothing for 20 minutes, I called back at 5:50 to inquire. It seems that the driver who was dispatched my pickup just didn’t want it and didn’t feel the need to call dispatch to tell anyone. Another cab was sent and I was told it would be 20 minutes or less…25 minutes ago. I’ve still seen and heard nothing.
So I guess if you only maybe need a ride but it doesn’t really matter, call this company.

Had the best cab driver the other night. Very professional and friendly. After the experience I had trying to get a cab the night before, he was really a breath of fresh air. Always call yellow cab, United cab is trash.

This city is god awful when it comes to getting taxis. Absolutely terrible. The cab companies lobbied together to make Über or Lyft illegal — okay fine but at least have enough cabs to meet demand.
I couldn’t even reach a human being for Yellow cabs, despite empty caps driving by me and not stopping to pick me up.
This city’s taxi cab industry is a total sham.

Be careful, be very very careful I’ve been ripped off twice and taxis do not always show up and they often refuse to take you to your destination forcing me to walk in dangerous areas of the French Quarter alone at night! This could and should have been avoided from the beginning of each ride by offering an alternative route NOT creating a situation for me I am paying to avoid. I’m a local and tip $ 2 – 3 a ride but never again. Bad drivers ruin it for the good ones.
Driver 1209 was smoking when I got in and asked him to put it out and turn down his back speaker and he started banging on his steering wheel playing air drums the entire ride probably in protest.
An elderly lady #3106 never called me like dispatch said she would and instead drove around the block several times with the meter running before I could find her after nearly 7 min of calling the company. I realized this half way thru the ride and inquired about the excessively high rate on a ride I take nearly daily. She straight up told me she starts the meter when she arrived! I told her this was ILLEGAL and she said that’s just how she is doing it.
Dispatch and managers are of no help. Dispatch said to call manager manager said to call taxi cab bureau. Consider it done.
I understand the danger of this job, I’m a petite gal, clean professional and intelligent and I do everything to be polite generous and kind but I expect a quiet ride at a fair price to the destination I require for my safety without having to feel like I’m a nuisance!

Terrible experience. All around, every time. Cities need to support ride services like UBER and LYFT.

Called as I was wrapping up drinks with a friend. Was told that a cab would pick me up in 30 – 45 min. After waiting about 30 minutes, I called to check that a can was still coming– nope, not at all. Dispatcher said she never found anyone to take the fare. Attempted a few other cab companies without much luck, so I called them again. Same results– cab promised but never arrived. Was later told by another, extremely rude dispatcher that this was really my fault because I should call every 15 min to keep your cab request open.
I’d expect this type of service if it was Mardi Gras or Jazz Fest, but it was regular Wednesday night. I’m not sure what the difficulty was in getting a cab to Uptown…
Thankfully, white fleet responded quickly and finally got me home over 2 hrs later.

When I go on a business trip, I always do the rental car vs. taxi math. The former go for about $ 30-​$ 40 a day plus all the local «milk the tourist» taxes and overnight parking. In NOLA, the cost is a flat $ 33 between MSY and Downtown plus tip. So in this case, taking a cab was more economical, particularly on an expense account.
Both ends of my cab rides were pleasant and in cars that were clean and safe. The driver coming in was considerably more chatty and a native. The trip back to the Airport was quieter, but since I was tired, I welcomed not having to talk much. What I found particularly interesting was the cab rider «bill of rights» that ended with a disquieting reminder that killing a cabby could be punishable by death.

I am a working actor with a popular two hour radio show and I cannot get a cab in my hone town. I now refuse to keep quiet about it.
New Orleans is a WONDERFUL City but unfortunately many of the services needed for it to operate and compete with the cities vision for tourism and entrepreneurship are woefully inadequate.
Even more many of the services are geared towards tourist and negate the value of local customer service and the local dollar contribution to the city.
New Orleans cab and taxi companies are hurting the economy of the entire city and its inhabitants and more importantly — themselves and their driver’s bottom line.
So a working actor in New Orleans cannot call at 6AM and order a cab:
UNITED refused to even take a reservation unless I was going to the airport and offered me to call back at 8AM.
Yellow feigned taking my request but then never acted upon it. At 8AM I call both as if a new, the receptionist at Yellow suggested she had just gotten there and still — No cab.
A half hour later, no cab…
I for one and sick of the complaining about new specifications and regulations and modernizing cabs when you all won’t do job #1 — drive for fares.
So my $ 20 fare to Gretna was not as important as every cab in the city being at the airport? I do not understand.

Got in and needed to be taken to the hospital to visit someone so we said «will 30 bucks get us uptown» and he said yea. So about a minute into the drive we realize he hasn’t got the meter on and ask why. Suffice to say he was going to charge us the full 30 dollars regardless of how long the drive was. Just a perfect example of a jerk. Only take a United Cab. They still drive crazy but they don’t rip you off nearly as much as every other company.

AVOID AT ALL COSTS.
Reserved a cab for the airport; it never showed up. Called 7 minutes after it was supposed to arrive and they said wait another 10 – 15 mins. Waited 20 more minutes and still no cab. Called back and was given attitude when I calmly stressed the dire nature of getting a cab to pick us up quickly to get to the airport. Walked to the street and had a different cab service stop within 5 minutes.

I called them an hour before I had to be somewhere, and the operator got my name, number and location before hanging up. Pretty typical, right?
45 minutes later and no cab in sight, I call them back and get a different operator. I tell her that I’m checking on a cab that was called for, and she tells me that she has no record of a call being placed from my address or phone number. I ask her if there’s another operator, since I remember speaking with a guy, and she cuts me off to repeat a surly mantra of «You never called here, lady. You made it up.» Because that’s def what I do with my spare time, you know. Call cab companies at random and lie about missing taxis.
So I finally get transferred to the other operator, and he *scolds* me for not calling him back after *he* hung up on me. «Why didn’t you call me back? I never put the call in because you didn’t verify your name and number!» The name and number that I gave him verbally? So… I’m supposed to call in, give them my info, then call back seconds after they hang up and make sure they heard me the first time? Okay. Whatever. If that’s how it works, okay, but there’s no need to be a jerk about it.
The cab finally comes and the driver is a total sweetheart, which is the only reason they get two stars instead of one. I wouldn’t recommend this company if you’re in a hurry, or if you don’t appreciate questionably hostile dispatchers.

I called the evening before to set up a pickup time. Extremely efficient and service oriented.
The cab was perfectly on time. Helped me with my luggage, small talk on the ride, and safe arrival. What more can you ask for?
Thanks NOLA Yellow checker cabs!

I used the Taxi Magic app to schedule a pickup. I did it early in the morning for a pick up at 1pm. The appointed time came… and went. By 1:15 I’m calling to find out where my ride is only to be told it could take another 45 minutes. I understand I was trying to schedule a taxi during the first week of carnival season, but there really wasn’t a reason for that long of a delay. That early in the season it’s not like there are five parades that day that people want ride to go see. If scheduling a pickup time wasn’t feasible, why not call me and let me know. I scheduled FIVE HOURS in advance. To compound the issue I scheduled it at 1pm because I had to be someone on a specific time table and knew it would take a long time to get a cab.
I canceled my cab and called United, they picked me up in 15 minutes.

I «called» for this cab via the iPhone Taxi Magic app. I love the app because it tells you where the cab is when it gets your request so you know how long it will be. He arrived quickly. He was friendly. Clean cab. He didn’t help with my bags (it was raining) and he didn’t pull under the hotel awning instead stopping in the street (to his credit because of one way streets getting under the awning would have taken more time), but really all I was looking for owing to previous bad experiences with other cab companies was one to show up when I needed it and this one definitely did that. The driver said his company is high tech.