Tom’s Tropicals

I just visited Tom’s Tropicals and have to be honest. In the back of the store, there are aquariums of rats. They keep an abundance of large and jumbo rats in the tiniest enclosures. The rats look miserable. I cannot get their tiny faces out of my mind. I didn’t have enough courage to ask the owner why they are doing this. I don’t care if the answer is «they are feeder animals.» They are living creatures and should be treated with respect. Shame on you Tom’s.

I came into Tom’s tropicals today after having a very bad experience with petco.
I was looking to purchase a beta fish for a small glass vase that i had and have been interested in starting a salt water aquarium as well. I had a lot of questions that i needed answers to.
I spoke with a nice lady ho was more than happy to explain to me the difference between owning a salt water tank and a fresh water tank. She gave me great deatails pertaining to the upkeep of the tanks and the types of fish and wild life i can and cant place into the tanks. I learned a great deal from her and have decided to take my time building the saltwater tank so that i will be an astonishing masterpiece when it is finished. ‘
I did purchase my beta fish from them, they had a wide range of beautiful and different breeds of the beta that i had never even heard of. I was very impressed with the selection. I ended up purchsing a beautiful shaded blue oscar beta.
In the past my father has been a very good customer as well to the store. My dad is an exotic game hunter and has aught a large variety of animals from bears to elk to boars to turkeys. All of the game he has acquired over the years have been stuffed by taxidermy at this location as well. He still has all the animals to this day some of which are 25 plus years old and they still look fantastic.
Honestly if you are looking to buy fish reptiles or small birds for yourself this is the place to go. They know their product, they have been around forever and they are not franchised and corporate like petco and petsmart. I truly enjoy coming into this store and will continue to build my salt water tank with them.

Tom’s usually has a decent selection, but prices are a little high. Went in just to cruise the selection came across at least 7 tanks with 3 – 7 dead fish in each tank. Not a good sign! But I didn’t let that detour my urge to pick up a few barbs. The girl wrapping bagging my fish dropped one on the counter and tried to play it off as if it was dropped back into the water. So I didn’t complain, which was a mistake in my part. I should have had her switch them out. Anyway I go home float the fish for about 30 min then release. The next morning boom dead fish. I call them up they tell me I have 48 hours to return the fish. I had to work later on in the day so I had to drop everything to return the dead fish. And I live about 40 minutes away. I get to the store with the dead fish. The young girl behind the counter asked me a bunch of question and kind of gave me a hard time. She wanted to know who sold me the fish. I didn’t think I deserved to be given a hard time when I have a receipt and the dead fish. Anyway she scoops out a fish basically laying on its side. I had to tell her to give me another, I didn’t want to have to make the same drive again. I knew receiving another free fish for my hard time would be out of the question but I asked anyway. «Oh we can’t do that» she says. I won’t be bringing my business back there for a while.

My fiancé and I traded about 12 fish for two small Oscars. During the trade, the owner didn’t even look at us. No acknowledging our presence, no handshake, no nothing. Even after we gave him some fish that could be resold for top dollar! While the employee we dealt with was very nice, the owner had no sense of how to treat a customer.
Needless to say, our business will be taken elsewhere.

They had aquarium accessories that Petsmart or Petco did not. The fish were unique as well. My only problem was the staff! They don’t seem very knowledgeable and I had to keep chasing them down to ask questions or check out. I will only go back for the live brine shrimp and stuff I need.

Hi what a great looking store and the people are super helpful. Stopped in to get my nephew a small tank. They answered my questions and the place looked amazing. Even though we didn’t buy anything today we will be back as he grows in his aquarium hobby!

Typical pet store. Good place to get feeders from. We bought a beautiful healthy snake at a great price. They have decent prices on their lizards and snakes. Staff is iffy, I’ve dealt with a grump employee here or there but I find that every where.

Due to a severe lack of pet stores that have live foods, I’ve been going here. Good luck, I’ll buy 2 Dozen crickets at a time and even with Fluker’s calcium gel and grain meal, more than half will die before I can use them in a week. Also expect them to be counted out to exactly 24. And the mealworms? I payed $ 4 for what I was told was a pack of 25 and I counted 11 live ones and 5 dead ones. PetsMart is quite a bit further, but if they sell you something totally useless, they refund or replace it.

Maybe it was because it was a Sunday. There were maybe 3 saltwater fish in the store. The staff was apologetic for the lack of fish. Smells like a pet store!

My kids love this place. They have a wide variety of fish, lizards, mice, you name it and they have it. I am not a serious pet guy so it is nice that they take the time to answer all my questions and do not try to up sell me things i do not need.