CVS Pharmacy

Called to ask for a lip color and they couldn’t even check. So I had to drive to check for myself and they didn’t have it. Ended up wasting gas because they couldn’t do their job. Horrible customer service

Worst fucking pharmacy in the world! I waited with my two-​year-​old screaming and crying for a freaking hour!!! Dr appointment was at 12 pm. Order was electronically sent. When I got their it was 2pm and it wasn’t filled yet. Ok fine whatever. The lady told me to wait off to the side. And not to come up till they called me. I only needed a diaper rash cream for my baby! WTF! Then they started calling other people that got there after me! WTH! I had enough and went up their anyway. The shit was filled and «they don’t know why I wasn’t called». Wow. Fucking unbelievable! NEVER COMING HERE AGAIN!!!

I seriously wish I could rate one star or less. It’s been years I got my passport photos every year from cvs which has become a habit. As usual I went to this cvs and asked for photo service. The cashier told me she had to run between the cash register and the photo counter cuz she’s the only cashier at that time and I was ok with that. She took my photo and while the photo was printing she ran back to the cash register. Unfortunately more and more people were in line to cash out and she seemed like forgot about me. So I went to the cash register and asked her to let those people wait a little bit cuz I was also a customer. There’s no point u just keep me waiting and serve other customers. She gave me her attitude and said «I told u I had to come back to the cash register». Look, I understand u have to serve in two different spots but my photos have been ready for a while and u just keep working at the cash register and ignoring my existence. I came in way earlier than those people who were in line to cash out and why did u keep me waiting while my photos were already ready long time ago? So while I was checking out she gave me her another attitude and told me I had to print out the coupon. This is not my first time to use digital coupon at cvs and on the coupon it clearly says «if unable to scan key in the coupon code». I told her to use the coupon code 3 times and she kept ignoring me and telling me that I had to print out the coupon. Ok, u won and I left. Thanks for changing my habit and I found out it only cost $ 8 to get passport photos at Walmart. If she hadn’t served me so well I would have kept getting my photos at cvs for the rest of my life. Now she helped me save a fortune. I’m going to cancel my cvs membership. I know, I didn’t spend a million per year at cvs so u won’t take me seriously. But with that kind of service u are losing customers every single day. Sooner or later u will be replaced by your competitors. CVS, u don’t deserve my money, not even a penny.

This CVS has gone down the drain in recent time. They’re no longer 24 hours open anymore. They close hella early. There’s some pretty snooty cashiers up front. There’s always a line to check out. Pharmacy drop off is «okay». And as of tonight, pharmacy pick up sucks huge hairy ones. Hubby dropped off 3 scripts for our twins at 10:30 this morning. I’m here right now, at 6:10PM, and I’m told they need more time to get the scripts ready. Really!!! You need more than 8 hours to get 3 scripts ready, two of which are the exact same drug with the exact same dosage??? The only difference is the names. My oldest twin is with me and you can hear his hacking cough as we wait.
I was told that «there’s a student and not the regular pharmacist». In 8 hours you couldn’t find someone else who was competent to do the job? You couldn’t get help? Call someone in?
I’m like, thismuch done with y’all, CVS Pharmacy. :-/

Doesn’t even deserve one star awful, awful, awful pharmacy service. Don’t come here please! One cashier and a huge line of people it’s ridiculous

Only one cashier at the pharmacy around 5 when everyone’s off work! Long lines every time, so frustrating!

This CVS has to be the worst. The wait to drop off is over 30 mins and the pickup is one whole hour. This is horrible. They are always understaffed.,

This is the worst CVS for prescriptions. There is always a line and it takes a long time to get any service. There is 1 woman who works behind the counter that is exceptionally helpful but I haven’t seen her for a few months…

I’m sorry,
, but Methinks you need to have a rating section in the ‘Minus’ column for this ill-​managed, terrible CVS — ‘Consistently Vacuous Store.’ Every time I come here I feel like they’re filming an episode of the ‘Walking Dead.’ Lorraine, pharmacy clerk, cannot multi-​task yet she can’t stop chit chatting with customers about the health of her dogs, how hard she’s working (Not!) and saying ‘I’m laughing because I’m too tired’ at the top of her voice while the line to pick up meds is almost at the front door. It be-​goggles my mind that the pharmacist allows this unprofessional behavior to continue without so much as a scowl to let her know to be quiet and get to work or even stop for a minute to look up from their robotic type behavior in filling scripts. This is all while Lorraine and her counterparts have no intention of helping the customers. And she is not alone with this job of the ‘I’m not consistently working’ ’ or ‘Don’t you dare ask me to pitch in somewhere else!’ attitude. The comatose lady at the drop-​off window is glued to her station with no line but never moves to fill in at the empty cash register of the pick-​up line. Norma cannot stop to help either because she is too busy counting pills for scripts that no one can ever get to the front of the line to pick up from the … cough … overwhelmed pharmacy clerks. What no cross-​training CVS? Is there is any training at all CVS? Pathetic. Most of the employees have no idea that the basic fact of this whole issue is that «THERE ARE SICK PEOPLE IN THE LINE» and you need to get them in and out fast. Oh wait … an elderly lady with a cart full of beer appears from where … who knows — Oh the liquor aisle — and stands at the top of the aisle next to the ppl in the never-​ending line. Meanwhile, I’ve been in line for over 20 minutes and I am second to go up. She instantly runs up to the cashier when the current customer leaves and begins to give her information. I’m thinking … What the heck? … The person in front of me moves up and it is now my turn. When he is done, I take his place next to the beer lady and as she moves away, I say to the cashier «She should have gone to the end of the line?» Well, stupid me. Try to be fair in this upside down place? She swings around and says «They called my name! I’ve been waiting.» Oh okay? Who called her name? Ghostbusters? I’ve been waiting too. That is when I realized that ppl who are sitting in those four seats or so next to the pick-​up window are allowed to skip to the front of the line if they are waiting for scripts. Really, CVS? Well, I had been waiting four days for my scripts. So, why did I get the fortunate opportunity to wait 20 minutes in the vitamin aisle to get my prescriptions? Shouldn’t I have skipped to the front of the line? Four days is more than 40 minutes. Smh Another dumb move by CVS. It’s CVS. What else do I have to say?

This pharmacy sucks!!! They work in super slow mo and on average takes over half hour standing in line with ghetto’s greatest. Switching to Walgreens and trying them out. This place lost me after 20+ years.

Wow. Fully stocked make up and nail polish!
The lady who said she only wears MAC cosmetics was very helpful and nice with me. Answered ally questions and helped me pick out a press powder. I don’t wear makeup up and because i have 2 job interviews i wanted to look extra pretty and presentable. Thank you lady. Im happy! Plus i got 7 extra bucks so that was very cool. Im not from norwalk otherwise I would only come to this CVS.

I wish I could give this pharmacy negative stars. Long slow lines. I lose time every time I come here. How can they be so inefficient dealing with people’s medications. They let customers cut in front of the line when their names are called over the loud speaker. Making us in line wait even longer. So unfair. My meds are ready too.

This place is a nightmare. There’s usually a long line to drop off prescriptions and sometimes even longer to pick up. The pharmacy technicians are always complaining about the line never ending. This is a personal observation but it looks like the causain male and the Asian male are on something. The Asian male is always sweating up a storm. They have a younger female working but she’s worthless; she’s all attitude. The only professional at the pharmacy is the pharmacist. It would appear as though they want customers to go elsewhere. That’s what I’m going to do. The location in La Mirada is a million times better.

Very bad customer service. They placed a TAR on my prescription (needed to be authorized by medical) and process takes 3 to 5 days and i had to call the pharmacy constantly to check on status because they never call you to give you any updates. Each time i called they said something different than what i was initially told. They lack communication amongst each other and among the clients. The most often excuse given to me was that they are overwhelmed with prescriptions. Elizabeth and another old white lady with white hair are very rude. Will now fill my prescriptions at Walgreens.

The need staff workers long lines, no one helping out on the floor, rude at the register.

I really don’t like this pharmacy for many reasons
1. Rude
2. Long lines
3. Even when you call in your prescription and you give them a whole day they still don’t have it ready (what’s the point!).
They should tell you your prescription is not ready before you stand in line for 15 min or more…
Ridiculous service!!!

The WORST customer service ever. After waiting over an hour for two prescriptions to be filled, was told that there was a problem with one and that I had to have the doctor call the pharmacist. The pharmacist then proceeded to lower the pharmacy gate and turn off the light. I had the doctor on my phone. I was in the process of telling the doctor to call the pharmacist. That was one of the rudest things I’ve ever seen. I will NEVER go back to this CVS. I’m appalled at the pharmacist’s attitude. The store supervisor didn’t seem to care when I stopped to make a complaint as I exited the store.

The parking lot is filthy. I found trash scattered around and a seagull wrestling with a bag of McDonald’s. I browsed the makeup aisle. They were well stocked. Most CVS’ I come to are always out of what I’m looking for. I was pleased to find a display of the new Maybelline Color Tattoos, and the best part was that the limited edition case was fully stocked!
I had to make a stop at the restroom. The doors have a security code so customers need to be escorted by an employee. That’s fine, I get it. They don’t want people shoplifting. The women’s restroom has apparently been out of order for days. So I had to use the mens. The seat was covered in graffiti, and the smell wreaked of a port-​o-​potty. If my bladder wasn’t about to burst, I would not have set foot into here. They seriously need to clean that up! It’s ridiculous.
After that nasty experience, I decided to not even purchase any cosmetics, and I never say «no» to cosmetics.

Love coming here, again its close to my house so sometimes i like to just take a walk here. Its usually really clean and tidy. Loving coming here for lil snacks, or anything last min that i need or don’t have. Suggest getting the Extra Care Card. Works at any CVS and you get deals. Who wouldn’t want that?!

Just finding a 24 hour pharmacy is hard, but on a cold night is even worse.
In recent weeks, I had to battle through some major cold with heavy coughing that just won’t stop. My doctor gave me some prescriptions and I was ready to go. I stopped by my usual CVS pharmacy near work, but that one closes at 9pm.
So I tried to go to Wal-​Green near my home. Even that was closed early. Getting a little desperate, I tried to search up any pharmacy that opened up at night and needed to dial up a few places.
Magically, there’s another CVS near my home. (apparently there’s three CVS Pharmacies in the city of Norwalk within 2 miles of my home). I walked into this place and luckily someone who who worked the late shift could fulfill my prescriptions. I was very grateful for the kind service as I really needed it for that night.
I stopped by to also get some over the counter cough syrups and other cough drops in case I needed. There seemed to be huge loads of hair products and detergents along the far east end walls. If I need to dye my hair, I now know where to look for.
The only thing that botthered me about this place was the formation of a line to the register. With the new format, the register is now up at the counter instead of having stations isle. The people in line would formed strange snake twist as a line. It can get confusing and people would be wondering if the line is for all register or just for the one the line is forming in front of.
I was the unlucky who got yelled at for stepping up and cutting in line. Hey, no one moved for 15 seconds and I took it!
Great news… it is 24 hours. Bad news is that they would only allow $ 10 cash back after 10pm for debit withdraw at the register for security reasons. Just don’t try to cash out big at the late of the hour.