The Villagio Apartments

I have been living with friends for a long time and when the time was right to move on my own, started looking out and David from Villagio was the 1^st to respond to my e-​mail within 24 hours.
David took lot of time in showing the Apartment, Features, Amenities.
The Apartment building is super clean. Worth every penny for a luxurious living.
On my Lease signing day, David almost spend 1.5 hours explaining each page of the lease agreement. I am glad for leasing at Villagio.
Kudos to David, Azi and Patrick for their excellence.

This place has gone DOWNHILL in the last five years. The parking garage is filthy, and I have seen the same gum wrapper in the stairwell for the last five weeks. The same sticky spot of goo remained near the back elevator for three months. Rules about keeping balconies clear of plants and personal items are not equally enforced. The old manager was mean, but she kept the place clean and tidy. BEWARE: THERE IS AN OLD LADY ON THE THIRD FLOOR WHO THINKS SHE IS THE «MAYOR» OF THE PLACE. She goes from floor to floor, spreading rumors and gossip, even keeps track of who parks in the wrong place or throws garbage away in the laundry room, and then runs to management. She needs to get a life! Some of the staff are great, but others tell your private business to other residents. I have lived here several years, and I can tell you that not all is as meets the eye. I hope to move soon. BUYER BEWARE.

This apartment building is great. The units are spacious, very well maintained, the apartments and grounds are very clean, central air, assigned parking, W/​D optional, very modern. If you don’t have a washer/​dryer in your unit, there is a laundry room on every floor that’s always empty, as 80% of building has W/​D. Very Modern, with Fountain, Luxury Pool, and Elevators. :) I have no noise complaints, and any concern is addressed very quickly. David and his staff are awesome, maintenance request are managed within 24 hours. Granite Countertops, modern appliances, and close to many amenities. The staff is very professional. Thank you Villagio for an awesome experience!

David, the manager has been a great help throughout the process of applying and moving into the Villagio. All of our questions and concerns were addressed in a timely and professional manner. He even came in on his off day to help us out. This has been the smoothest process by far in terms of moving to a new place. David’s excellent customer service skills made the difference in my decision to move in.
The villagio is close to shopping, a gym and just about anything else you might need. I have been living here for a week and it has been a pleasant experience. The neighbors are quiet and everyone I’ve met has been friendly and polite.

David is great! He gave me a in-​depth tour of the facilities offered and even took me to see the same apartment two times to make sure that I liked it.
The offers here are amazing, close to shopping and costco which is great, security and close to CSUN, everything that is good for me.
After this tour today, I loved the apartment, and really within my price range. David’s level of customer service and hospitality only added to my great experience, and I hope to be signing my new lease paperwork to this place I can call home.
The Villagio seems like a small community, which is great because then you really get to know everyone, and it was very quiet. What’s even better is that help is always there, the manager lives on site! I cant wait to move in.

We love this place. The buidling is very well kept it’s super family friendly. Azi is VERY helpful and friendly and she makes it pleasant to call this place home. So happy to find this place to call home.

We love this place. We’ve had an extremely pleasant encounters with all the staff. Everyone is very professional and courteous. Azi takes great care of the residents and we appreciate the quick turnarounds with the maintenance. Definitely a great place to live!

Living at the Villagio apartments has been a real pleasant experience. From your apartment, to the fitness center, the pool and jacuzzi, the people, the parking, the Villagio apartments never disappoints! Now more than ever since Gina is no longer here!
All the apartments are all very updated and nice. There is never any loud disturbances from neighbors, or any suspicious acts at all. Heating and air conditioning work extremely well without any trouble at all. And the fire place in our apartment is a very nice addition. And as for the fire alarms, they work amazing. Recently someone has bunt popcorn pretty bad which of course set of the alarms to the entire complex. The fire department came quickly and had the situation cleared in no time. Safety is one thing I am not concerned about living here. And then there are also a few other rules you’d have to learn about (nothing big) but to me the rules are what keep this place so nice and relaxing.
The pool, jacuzzi and the fitness center I absolutely love! They are all very well maintained and always kept clean! Both the pool and fitness center close after 10 pm which is understandable to me. Security guards are polite and will kindly escort you out if you are there past 10. There is never any disturbances at any locations. To me even the smallest details matter, and even the hallways, porches, elevators and stairs are always clean as well! And, only once has this happened, is they are constructing on something they post signs up letting you know what hours they will be working and when it will end. As for parking, I am never concerned with, and all the Villagio staff members are always king and helpful and quick to fix things.
Living at the Villagio apartments is a very pleasant and peaceful experience that you would not regret after moving in. If your thinking about it, do it already. Me and my roommates were debating on moving here for a long time and once we got here, we wished we would have long ago! Plus, it’s right next to the mall!!:D

So far living here is great (1month in) It’s very quiet and clean. The maintenance guy is great as well, he has solved all of our issues. No complaints on management.

I’ve been living at The Villagio for a lil over a year now and I have had no issues with anything. The staff is extremely friendly and ah always very prompt about getting any issues resolved. When Gina resigned from her post I was a lil weary as to will it still remain as a safe place to live and will the services still be timely? She may have been a difficult warden or Manager as I was a victim a well but she warmed up very quickly when you won her trust over and listening to what her intentions were. To fill her shoes Auzzi has been a life savior! She has been constantly available to resolve any issues with the apt like getting the light bulbs changed and so forth… her friendliness her dependable and going out of the nature to help all her tenants really makes a lasting impression but also makes my stay at the villagio even more worthwhile! I forgot to mention about Patrick and Jose both are extremely professional and both have that same warm personality to take care of their tenants to make them feel comfortable and to provide them with the luxury that we are all paying for!!! :) all in all it’s a fantastic place to live!

There is no doubt that these apartments are lovely but the overly priced tag attached to them is unattractive to say in the least. Gratefully, the maintenance man Jose Magaña, makes the rent worth paying every month. Anytime I have a question, need something changed or fixed he is right there help in anyway he can. Not to mention he singlehandedly rescued my bike from a thief he caught trying to take it. Thanks to Jose I feel safer moving into the Villagio while I’m attending college.

I recently visited The Villagio with a friend, to one of the luncheons they were having for Residents. May I just say, «Wow, what a gorgeous property!» I was so impressed by the attention to detail and overall relaxing/​tranquil vibe that I felt right at home. It was only a weekend visiting w/​friends, but I felt like I was on vacation! The brunch was nicely attended (not ur normal bagels and coffee either, they really spruce it up) and the folks I talked to all seemed really happy. As a smaller, more quaint building, the residents all seemed to know one another too. Since my lease is up soon, I decided to hit the office up for a tour. There, I was greeted by Patrick and Azi who were so sweet, personable, and cool. They really knew the property inside/​out and u could tell they loved working there. (always a good sign!) On the tour, I realized the online pictures don’t really do justice to how beautiful the Villagio really is. They have nice touches throughout u cant really see in the ads (the peaceful water fountains and nice artwork to name a few) and one cant help but notice how super clean it is. Very impressive. I am really excited to move here in the spring. My friends have been raving about the property and now I know why!

Such a beautiful apartment on the inside out! Love the pool and gym along with the the landscape. Ozzy was super helpful and easy to talk to, she helped us to decide to move in because she was always available and eased the whole process

Moving into the Villagio was not my main ideal when I was looking for a apartment to rent. I passed by the place on my way around the town, and thought I’d step and check it out. That was about almost a year ago.
I have been renting since March of 2013, and I cannot see why I would move out. First and foremost, the design of the building is what counts. Maintenance is key in my opinion, and the employees of the company really do care about the upkeep of the building. As with any apartment unit, there will be problems, but the response I received from the maintenance team and the leasing agents is not comparable to any other. The second I had a problem with any item related to the unit, all I had to do was make a quick call or walk down to the leasing office and present my concern. It was there mission to get a rep out that same day to fix my problem, and the latest was the next day. You cant beat that type of service. The building is clean and that is important to me. Yes, I pay a little bit higher than the average rent, but I get more amenities then other buildings. Yes, I can go and pay 800‑1100 a month on a normal building, yet I would not have a Gym, a Pool, a Jacuzzi, BBQ area, Theater room, and a Conference room. Did I mention that the building has security from 10PM to 6AM every night watching over all the residents vehicles. Can you get that for 1100? I don’t think so.
Location of the apartment is key to me. I am right between the 101 and the 118, and about, I think, 6 – 7 miles is the 405 entrance. Also, CSUN is about 10 blocks away, if not less. The building is located in the heart of Northridge, right next to the mall, movie theaters, and all stores and restaurants. You don’t have to drive further than a block or two to complete your grocery and appliance shopping.
Last in my review would be the employees. The leasing agents are funny and kind. They always have a smile, and greet with a cheer if they see you. And they are not shy to stop and ask how your day was. I look for that in a apartment that I rent. Its key for me to enjoy where I live, and by having that aspect with my neighbors and with the employees, just makes my experience just a little better. For example, one agent, who goes by the name of Azi is a real delight to work with. She is kind, and sweet, as well as honest. She makes it a priority to help you with any question that might come up, as well as make the solution to your problem as quick and easy as possible. If you ever decide to stop in and check out the building, ask to see her!
The thing is, you might see all these bad reviews, and yes they might be right in some sense. Yet, the building does come with rules. If you break them, you have to pay for them. Some of these reviews make it seem like I am staying in a Apartment from Hell, yet it is quite the opposite. For example, I have never had a problem with Gina. She was nothing but the sweetest lady to me and was always helpful. You have to view the apartments side of it as well. They are trying to maintain the excellent living conditions for all the residents, not just Me or You. It is the well being of the community.

I was a bit concerned about visiting the Villagio due to some of the reviews on here so I decided to call first. When I did call I was told that Gina no longer works at the Villagio, which is what most of these reviews state were the problem. After hearing that I decided to come in for a tour. Parking was really easy to find since they have guest parking in the back of the building. The office staff was nice and friendly. I’m told they just added pool side wifi which is a big plus in my opinion since it allows you surf the web while you lay outside. My only negative is that you cannot park in front on the street after 4pm.
After the tour, I walked around the building a bit and actually ran into a resident. I asked them about their experience at the Villagio and he said something that really stood out to me. He mentioned that any maintenance issues he had were taken care of the next day or extremely quickly. That’s a really big plus in my book since you always hear horror stories about maintenance problems at certain apartment buildings.
I’m not moving for a few months but I’m definitely coming back to the Villagio when I’m ready.

I have been paying for my daughter to live at the Villagio for two years this December. She is a student at CSUN which is close by. My wife and I selected the Villagio after visiting a number of other apartments in the area. What impressed me the most was the level of security at the complex, and the overall condition of the property. I attribute that directly to the Resident Manager — Gina — who in naval terms, ran a tight ship. My daughter needed a secure and quiet environment to study, and that was maintained by Gina.
There will always be some tenants in apartments who want to party and bring in friends to party with them. If the manager is not vigilant in his or her enforcement of the rules, these parties quickly get out of hand and disrupt the normal environment of the complex. I praised Gina for her commitment to ensure that the complex was neat, secure and reasonably quiet. I dealt with her on a handful of occasions and in each one, I found her professional, competent and responsive — absolutely critical attributes of a resident manager.
The lease for my daughter just came up for renewal. I gave my daughter the green-​light to renew it for another year as I am pleased with the living experience she has enjoyed over the past two years. I just hope the new resident manager will exercise the same level of management oversight of the complex.
For those individuals seeking to be tenants at the Villagio who are looking for a party place, my recommendation — look elsewhere. This is a luxury apartment complex — not a party place.

I have been a tenant at the Villagio Apartments for 3 ½ years. My experience here has been wonderful. The complex is well maintained and absolutely falls into the category of LUXURY. The amenities are the nicest I’ve seen and the price is fair if you compare it to other luxury apartment homes in the area. The manager Gina, and her staff, Patrick, Azi and Jose, are all wonderful. They all do their best to attend to the needs of all the tenants, and keep a pleasant atmosphere in this community. It is the duty of Gina and her staff to make sure that all tenants abide by the rules, set forth by Carlo Inc., that are stated in each and every tenants lease. I am continually amazed by people who complain about things that they don’t like. My advise would be to read the lease before you sign it. If you disagree with the rules, then don’t sign the lease! There are plenty of other apartment complexes in the area that let their tenants do whatever they want and run a muck, thus destroying the building and its environment. I, for one, am happy that Gina runs a tight ship and keeps things in order. Without her dedication, this complex would be like many of the others and not a desirable place to live. I am so happy to be living here and hope to be here for a long time. Thank you to Gina and her staff for making my home so pleasant!

azi and partick rock! gina is rude.

This is a long overdue review (better late than never).
Although I hardly ever give reviews, I think it’s necessary that i review The Villagio. Why? I just moved out (2 months ago), I lived there for a year and from all my experiences renting an apartment, this was by far the worst.
I, along with two other ladies rented out the three bedroom, three bath apartment. Overpriced? Yeah, a bit… but that wasn’t the problem. I am a full-​time graduate student, I work A LOT (reporter) and so did my prior roomies. We were hardly home and still, this was the living situation from hell (not exaggerating).
Problem #1: Gina. As long as Gina is manager at this location, anyone living there will confront awkward situations with Gina. I would often hear her argue with our neighbors, she doesn’t believe in boundaries, and she has way too much free time on her hands. We tried having a summer barbecue at this beautiful location (because it is well taken care of and «luxury») but Gina thought it was O.K. to crash our barbecue and kick out our six invites. In one case, my roommates and I were awaken by loud knocking at our door… come to find it was Gina who «needed to talk to us ASAP», this was all regarding a «noise complaint». Birthday weekend comes around, my roomies and I leave Northridge and come back Monday night. We received a noise complaint and we weren’t even in the area at the time. Approached Gina about the situation and she said, «that is information that I cannot share with you, there is nothing I can do».
Problem 2 and 3… why pay for «luxury living» when you’re not able to enjoy the amenities? You are allowed to have TWO GUESTS in the pool area PER UNIT. No guests can use anything else… not the gym, not anything!
The only plus side to living here is JOSE. Jose is the maintenance guy who is the complete opposite of Gina. He is so sweet, if you ever need anything or if anything is ever acting funky, Jose will take care of it!
Our apartment was nice but I wouldn’t recommend living here to anyone. Unless you are a single who makes absolutely no noise, have no guest over EVER, and are looking for a place to sleep.

Yes, my dear 72 year old mother who is now departed– was one of the first to move in to this place, it was brand new in 2006, and it was beautiful– wih a very nice manager who really cared, and it was very quiet at first… then after the first year, I saw all kinds of loud people visiting, and it was getting noisy… above my mothers head was a lot of jumping, I went to investigate and saw 5 – 6 people upstairs, I suspect they were all LIVING THERE, and NOT ON THE LEASE – SCARY LOOKING people, ALL YOUNG, WITH ONE OLDER MAN – THEY DID NOT LOOK LIKE RESPONSIBLE PEOPLE… and the VILLAGIO really socked it to my other who is a neat person on her security deposit, she left it clean, and she complained so much about how much they took from her, my heart really hurt for her — -I see people suing on Peoples Court all the time for their security deposit — -maybe thats what more people should do.
CHALLENGE THE VILLAGIO IN SMALL CLAIMS COURT