Sharper Image

Please do not buy anything from this company. The customer service is the worst ever… they overcharged my credit card and I have called no less than 10 times to correct and keep getting transferred and then they say someone will call me back and NO ONE ever does. I am going to dispute the charge with my credit card company as a last resort but please do not use this company.

This review is about the Sharper Image online store. Now, I will never go back to purchase another merchandise when I want to exchange a defective item and a customer service on the phone tells me to keep the defective item because they are not offer refunds or exchanges for this type of item. Then he tells me to purchase another one if I want one. When requested to speak to a higher up, he simply hung up the phone on me. That’s what exactly ALEX did, a customer service from Sharper Image.

I’m done with this store. Where are they located??? Not on Tampa like it says! %!}#*%## AHOLE’s!

Sharper Image — HA! You see?!
They got what they deserved. A wide variety of products with no niche. Their store use to offer me gadgets I had never seen before but they haven’t been keeping up with the trends lately. Where are the cool LEDS that go under your sink and make your running water look blue? Where are the cool super-​portable roll-​up keyboards? Where are the lasers that actually burn stuff?
Tsk tsk, sharper image. You’ve been lagging it for too long. Your prices are too high, and your catalogs fail to amaze me. It’s 2008 dammit! A friggen waterproof radio that plays in the shower doesn’t amaze me no more! Self-​sustaining shakeable flashlights are too tiring to use. Remote control robots are so four years ago. (Literally, I went the Robot Olympics at San Francisco State in 2004 and they had robot dogs that played soccer on artificial intelligence!)
And then the final straw broke me — YOU STOPPED ALLOWING PEOPLE TO SIT ON YOUR MASSAGE CHAIRS. oh hELL nAWHHH!!! They thought they got slick and started putting these signs on all their massage chairs, «Please ask store associate for demo.» FUCK THAT! A month later, I read on Yahoo that they were going out of business. I went to the store to find all it’s half-​priced items STILL a bit too expensive.
Thanks for nothing, I almost gave you 2 stars for the «effort» but then I remembered that you left all your giftcard holders S.O.L when you decide not to honor their cards. go to hell, sharper image!