Ross Dress for Less

The line is ridiculously long! They have 10 registers, only open 4 & the line goes back to the men’s shoes. Avoid this place on Sunday’s around 1pm. I probably won’t be back.

the MOST disgusting Ross I’ve ever been to & they are all pretty gross. The bathroom smelled repulsive & had no toilet paper. Their underwear and bra isle was filled with unused carts and clothes all over the floor. This lady at the jewelry sections was so rude and obnoxious. And when I picked up a bag of chips near the register the bag was already open at the bottom so chips fell all over the floor. NEVER COMING BACK HERE.

Either the person hiring these rude and LAZY girls Just doesn’t give a damn, or their running some
Kind of troubled youth program here with their staff because this place is a MESS! I came in their yesterday with my roommate to buy home goods and some products were OBVIOUSLY damaged and the «manager» said thats how the products come in. Wtf? No! I literally found the damaged product under neath a dog pile of other furniture AND i found the same table with NO damage to prove «all of them don’t come that way» and she dismisses me because her job must be so hard. My friend needed a price on a lamp that had no sticker because of course nobody’s doing their damn job and yet another girl told her you’ll have to wait in line in the front! I agree with the previous Unilocaler who said if your not latino you’ll get no help here. This ross is ghetto i recommend just going to the fallbrook location where the staff has some home training and actually keeps the store organized.

Some employees are really rude and make it obvious if you’re not latino! We’re having second thoughts about shopping here sometimes…

Dont bother to come to this store. They usually have one register open even tho theres 20 ppl in line.

I had really BAD experience today
as soon as waked in the store, the man approached me
with not friendly face
«You are dropping water in the store, leave umbrella here»
it’s hard rain rain outside!
and again, I was talking to other employee
He came talked to the lady and looked at me «dirty look»
I was like… HOW RUDE!
I am a costumer, no reason to look at costumer like that!!!
Guess who?!
He is a store manager???
Can not believe !!!
I was going to call headquarter but
such a wasting time! Right?
Soooo simple, I would never ever go back this Northridge Ross
again!
Really early morning, such a bad experience!
Not even one star!!!

Been here today with my 2 kids for the 1^st time!
Clutters everywhere!
Cashier #3 was very rude when i asked her if she could wrap the picture frames i bought! She said «we dont have any papers or plastic bags» So i said what if it breaks? Then she gave me the «For all I care» look. When asked where the supervisor is Susana, she said she is at the back, i ask if i could talk to her, but bith cashier #3 and #2 just repeatedly said, she is at the back and nobody bothered to call her and just ignored my concern. I paid for my items and i havent put in my unbagged and unwrapped items in the cart and she yelled out next customer pls. So i blew my top and told her «you are totally being rude and i havent put away my stuff yet» you will have to wait honey! Then i got a few distance to take pictures of
My items and here comes the paranoid guard thinking i was taking some photo of the staff and requested to take a look at my phone? Are you crazy? Thats a private property you are barging into!
And this is the thing, he has the nerve to twist the situation and said i dont have to treat them with disrespect, and i answered them back then Teach your staff about GMRC — Good manners and right conduct!
Then cashier #3 as if asked the guard to make sure that theres no photo of her taken
Not to mention — you are allowing cashier # 3 to work with an infection on her lip that looked like zoster! Oh wow!
Happy New Year!
And may you guys have all the blessings this 2016, you will need it definitely!
If there is a negative star, I WILL GIVE YOU MINUS 5 STARS!
Youre staff is a disgrace! It is not the fault of the customers if ROSS is treating you guys bad, but do not take it and pass it out to your customers!
Never coming back to this store again!

Rude employees. Long lines. No one offered me assistance in jewelry. Messy. Small awkward isles. Damaged products everywhere.

OK, it’s like 2 weeks to Christmas, 7pm, there are only 3 registers open and the line is EPIC. not to mention the sorry selection. umm, no.

If I could do a ZERO star I would. This place can’t even provide. Restroom for customers. I was asked to go across the parking lot to use the restroom of another establishment. What!!!

Not allowed to bring in my drink because it’s a safety hazard all of a sudden? I’ll spend my money somewhere else this Christmas season.

Good location. Definitely better parking than the previous Northridge location on Reseda north of Nordhoff. Unfortunately this place is a mess.
This Ross location has only been open for a few months and it is very unorganized and quite the mess. On top of that, there is very little by way of selection and variety.
This place could’ve earned itself two stars but I had to knock them down to one ultimately because of how rude their staff was. I will not be returning here and recommend people go the extra mileage to either the Ross in Simi Valley or Tarzana.

Great location for a Ross because it is by the mall and there are a lot of restaurants near by. Parking is very easy to find unlike the location near CSUN when it was there.
When you walk in the Ross is big, but you notice that there is stuff everywhere. There was a ton of items on the floor and the place looked like a mess. Also, when I walked in nobody really greeted me and the staff was okay when you ask them a question.
The plus about Ross that sometimes nullifies everything is that there is a variety of items that are very cheap. For example I came for some socks that are normally $ 14 and I found them for $ 5. These are the reasons why I go.
The clothing is okay and it is hot or miss with discount places. Another fact is that the line is always long. I gave Ross two stars because of the cleanliness, staff, and overall it was an okay experience.

Longest lines of all time! BEWAREEEE!!!
Also is very messy and not much merchandise here

I’ll be honest, I like this Ross more than the one in Granada Hills because it’s cleaner and neat. The only thing that really irritates me at this place is how rude the employees are. At least just ask how someone’s doing. Sheesh, simple things like that can lighten up in the atmosphere and they way they call customers over are extremely disrespectful.

This place is fairly New and is the most unorganized clothes shoes blankets everything is ON THE FLOOR!

This location is really unorganized and messy. They barely have stuff every time I go come here too but it’s understandable since its next to the mall so of course a lot of people shop here. It’s just really dirty here and it makes you want to hurry up and find what you need and get out. Everything’s all over the place.

Went here to look for a dress shirt to wear for a party. Came here and picked out 2 nice dress shirts. The shirts were in a package with a sensor. So when I went to the fitting room I asked the lady if I was able to try on the shirts. She said no because of the way they were packaged with the sensor. She said it was not possible to try them on.
Note this, she didn’t even bother to look at my face when she spoke to me. Then I asked her how am I suppose to know if it fits or how it looks on me before I buy and that’s when she just ignored me and turned her back towards me.
Not being able to try on the shirt before I buy it was pretty dumb. Having a lady working that barely knows any English that turns their back on customers is a no no.
I just ended up going to JC penny and getting 2 shirts for the price of one. Buy one get one Free! And you get to try them on before you buy! Lol.
No wonder this place is SH! T

When you this of Ross this is what most people think. Clothes and cr*p thrown everywhere, not organized in any way. When you pick up a piece of clothing it is ruined in one way or another. (Torn/​Trashed)
I seriously felt dirty just being in here. Only saving grace was the the lady who checked us out was very friendly. (yes we did buy something, my friend bought a cute t shirt that was ripped we did see until we got it home)
I am staying far far far away from this ross and that sad becasue i am a bargan shopper.

I like the location. I think it’s a nice addition to the area. Plenty of space for merchandise but not so much space when it comes to parking. The lot is pretty crowded especially since Claim Jumpers is just along the way.
Overall I’m a fan of Ross because of their decent product offering at such low prices but I wasn’t really pleased with the customer service. Lines are always long which is common and expected but the service is just awful. I really don’t like that they encourage customers to remove the hangers to «save time» nor do I like their method of getting through the line. I like that they want to help everyone ASAP but calling «next customer» while your current customer is swiping their card is more than rude. Not only was another guest waiting at my side while I was mid transaction but the employee asked me to take my own receipt while helping the guest. RUDE. I addressed the situation and the employee completely ignored me. The least you can do is say sorry.
Overall
You get what you pay for. If you want cheap prices you’ll have to deal with the half ass service that comes with it.