Pet Resort

I have been coming to the Pet Resort off and on for 12 years. I have never had to pay for an office visit ($ 60) for a vaccination before a boarding. Adler vet hospital that was next to it would do the injection. Then VCA takes over and buys both places. Now they want me to pay for an office visit which is not needed due to my dog was just at the vet.
I will not be returning to the Pet Resort again. VCA has to take over everything and ruin it with their over priced and unnecessary services.

I love these guys! I have been coming here for grooming and boarding now for 4 years and I have never wanted to go elsewhere. Since the first time I met them, I fell in love with the whole staff. Liz, Janet, Lorraine, Manny and his two brothers, I just wanted to say thank you so much for always going up and beyond to take care of Magnolia, Mocca, and Moët. Thank you for always loving them and taking care of their needs, you all give me such a peace of mind when they are in your care. I have such specific rules for them and these guys are always on top of things. I can’t thank you enough and I know my girls love you guys so much because they are always so exited to see you, and that makes me so happy since I have to leave them 2 – 3 days at a time. It’s always a pleasure to come in chat with them for a few minutes. They understand me so well and I appreciate that. Continue being the best. I’m a client for life!

Apparently after a bad review by my fiancée we have been banned by VCA Adler from making any further reservations for boarding. Erin was going to update her review to a positive status after having boarding Coco there recently. I myself had seen no problems after retrieving her. However this one star review is for the deplorable practice of refusing business over a bad review instead of inviting the individual to discuss the situation and use it as an opportunity to either resolve the issue or improve service. Instead, VCA has chosen to do the equivalent of a SLAPP as I do not recall any attempt by Adler to reach out to either me or Erin and discuss the grievance. At the time we really didn’t know any other nearby boarding facilities that had positive reviews. Luckily, we found one and are currently in the process of evaluating it. PM me for the name of the company as I don’t see it fair to mention it here or watch my profile and wait for the review.
VCA apparently likes to bite the hand that feeds it as I was the one who paid for the boarding service. So this one star review is for the leadership of VCA Adler Pet Resort and not for the staff who has seemed friendly to me.
Reuben R.‘s personal attacks are deplorable and he should remove them as I believe they do go against the TOS of Unilocal.I do know for a fact that she has ceased contact with him and for some reason he has singled her out. Nothing can justify the harassment that she has received from this member.
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Apparently Rubber R. seems to think this review is fraudulently created. I’m beginning to wonder why he/​she/​it defends Adler so much and tends to use red herring and straw man fallacies to try and discredit people such as my fiancée and myself. The fact is that he/​she/​it is not a part of the grievance between Adler and I and has injected themselves in to the equation like a lunatic in need of attention. Simply put, this individual is an attention whore.
If my review is fraudulent then why have I reviewed the Adler vets years ago before VCA came in to the picture? I think I’ve said enough about this company.

Came here to visit my friend’s dog while they were out of town. The staff seems great. Did not catch the guy’s name in the back. but he was awesome
I do not generally board my dog, but if I had to go somewhere and needed to, I would most likely consider this place.

Webcams! How obsessive-​compulsive can you get! Oh, but I love it so.
The place is definitely not as fancy as K9s Only, but the fact that they have cameras and a swimming pool that you don’t have to pay extra for the dogs to use, makes this place a hundred times better.
Gloria, the trainer/​sitter, is so good with Watson. I think she’s helped make him a better dog.
Whenever he spends a day here he comes home and pancakes on the floor. Not a peep!

I have been using The Pet Resort for over 15 years. The staff is very nice. I think the vet who owns it charges a bit too much for their services, but the boarding is reasonable.

I love the Pet Resort and I leave Jessie (a 10 lb Chihuahua) with them every time I leave town. He has a blast and loves the people! Liz at the front desk is awesome and everyone on the staff is super friendly. Jessie loves ‘em so I know they are great. Never had any health or behavior issues post-​stay. They are also accomodating of last minute reservations. Excellent!

The people there are overly friendly. At first I was a bit hesistant by leaving my brother [a 9 lb chihuahua] with someone whom I didn’t know. It was a spur of the moment thing to go on vacation. This palce was very flexible in the schedule, I would say that it is pretty cheap. The staff was very nice that is probably the reason of why I put my trust in their hands. But my brother came back and was pooping all over the house, which is not typical of him to do. In addition, he had been panting the whole day as if he was dehydrated, I must have filled his water bowl 11 times. Poor thing. It was nice of the staff to sit him near the older guys, cause my bro is kinda shy. One last shady thing about this place was that they close at 4… so who’s even checking up on the dogs after that?

Good place to leave your animals. Very clean, very nice staff and they love dogs. Took my English Bulldog Albondigas here when we went to New York. He stayed almost a week, and when I came to pick him up, he didn’t want to leave.
They take you through the place, show you around, give you lots of options for how often to walk him, if he’s good with other animals they let them socialize, he can bring his/​her own blanket and food, or they feed them for you.
Overall, this is a good place, they even groom and all that. It’s full service and Albondigas loved it.