Matador Book Store

Although buying textbooks sucks after speaking to the manager they made things right. Thank you.

I hate this place… lets just say they love to rip you off and take all your money. However when you want to ever sell back a book they’ll give you not even half of what you paid for. -.- Oh and don’t even try to sell back a loose leaf book no matter how much you paid for it because they won’t buy it back… avoid this place if you can.
There are better deals on Amazon and Chegg.

As a student, this bookstore is not what I hoped for. They have supplies that you can always find, but when it comes to the actual books for your classes, that’s where I have problems.
First, it’s way too expensive. CSUN tuition is already way too much (gets more expensive every year) and the books are too! I’ve had one semester that I had 6 classes and each book cost around 100 dollars. That’s 600+ including tax and all. With the economy as it is and the amount of students who can BARELY afford to go here, I find that insane. Not once have I used that bookstore and said to myself «Wow, that was really affordable».
Second, unless you order online, buying books there when the semester starts is insane. The line is way too long.
Lastly, you can sell your books back here, but you don’t get much out of return. Kinda pointless.
Honestly it’s either go here or find you’re books online somewhere else. So you don’t have much of a choice.

Horrible customer service. They are helpless. The supervisor was unwilling to resolve a very simple request. I called several times asking for help and they refuse to release a cap and gown to my friend, who brought my ID and the receipt with the order number, and had me on the phone while he was there trying to get my cap and gown. They told me over the phone that for my own security they cannot give my friend my gown. Who is going to steal a cap and gown… these people are ridiculous!!!

Good selection of CSUN Matador clothing (t-​shirts, sweatshirts, etc.) but a very poor selection of books, and course books and textbooks are ridiculously overpriced. Any book can be found for much less on Amazon.

The CSUN bookstore is set up very well and has a lot of apparel to buy weather it be sweatshirts or alumni shirts. As for the books for your classes, I would recommend buying them through an online site or from other people to save money. If you do decide to buy them from the book store however, go in a week or two in advance with the list of books you need and buy them directly from the store. They have the books organized in alphabetical order so they are easy to find. DO NOT pre-​order them online as you will have to wait forever in line when picking them up on the first few days like many others who do and sometimes, they do not even come in on time. Other than the long line when picking up books, this is a great place to get those everyday college needs like scantrons or notebooks and is filled with active and helpful workers.

Quick service even during the first couple weeks of school. Most of the staff members try to be friendly by asking about your day and things of that nature. Yes, prices of everything are a tad bit ridiculous, but that’s expected of any school’s bookstore. They sell anything from books to clothes to tylenol. I find it convenient to come here if I need anything because it is located right in the middle of CSUN as well as having a number of different options for lunch right around it. Too bad they don’t sell snacks though.

Not much of a bookstore if you ask me, but the people are helpful.
Also a good place to kill time and read magazines.

Clean, organized and friendly customer service.

nice book store
great abundance and variety
cool student discounts on electronics and software
but the books ARE SO DAMN EXPENSIVE
cmon give us college kids a break here!
and half the staff doesnt know what they are talking about

I ordered my books on Aug. 21 for two day shipping and they are still not here. The earliest they are going to be here in next Tuesday which is 5 business days after I ordered them. I need my books for the first day of my classes and I will not have them.

CSUN’s campus store. Staff’s friendly, but there are days where they seem understaffed, and it can get pretty busy up in here.
They don’t have as much school/​office supplies as I’d hope they would either =/​
But they do have plenty of school logo-​ed items, some that are pretty unique too!

Ordered my books on Monday, and opted for 2 day shipping, which costed an additional $ 27.00. They didn’t ship it out until Friday. The longest it should’ve taken them to ship was Wednesday. Because they took an additional 2 days, I will not receive my textbooks until next Wednesday. I’m very disappointed with the lack of timeliness in their shipping.

+clean
+neat
+friendly, helpful staff
–they didn’t have a lab packet that i needed for a summer class. like really, how hard it is to xerox a couple pages. especially when a class with 40+ students have it pre-​ordered

had one of the nicest and most helpful ladies both times I went here! and they have a nice little apple section in the back too!

Honestly, it’s kind of a moot point to rate the Matador Bookstore. Where else are you going to buy scantrons? Do they even sell those wholesale? It has a monopoly on test forms and CSUN specific apparel and accessories, if you are into that kind of thing. I am not, but I do need to occasionally purchase test forms.
Then there’s the fact that it is connected to the Freudian Sip that sells ice cream. That’s a huge plus for me, even if the ice cream at Freudian Sip isn’t very excellent.
Four stars by default.