Lawrence Levine, DDS

The dentist is good but it’s impossible to try and book an appointment. The receptionist never returns calls or answers the phone.

RUDE! RUDE! RUDE! Is about all I can say for Dr. Levine’s staff! The girl at the desk will barely acknowledge you because she is playing on her phone every time I have come in for an appointment! They’re hours are minimal and when I leave messages I seldom get a call back. Dr. Levine is an OK dentist but he also has a cold attitude. So if you want a dental office that cares you may want to look elsewhere!

Levine is very honest and knows what he is doing. He will not try to sell you on work that is not necessary. He is not very talkative and his staff rather, «Let’s get down to business», attitude but his work is excellent. He has corrected Dr. Bosak’s faulty work on our entire family. If a filling breaks or falls out he refills if possible. Our last dentist, Dr. Bosak did crowns for everything, (3 of which we’ve already had re-​done), and his crowns usually result in root canals.

I started going to Dentist Levine about two years ago. My first impression was awful, their receptionist is rude (she sounds annoyed to take your call or help you) and the office is outdated! Now after two years of being a patient I have finally had enough. Originally I told myself to look past these issues since my family recommended him. I feel like he’s lazy, any hard work, or anything other than a cleaning like extractions he refers you to another doctor. Last year my husband needed a wisdom tooth extracted it was not compounded and he was referred to another doctor. The doctor he was referred to said your doctor needs to do this or your insurance will not cover it. Long story short we paid out of pocket because Levine would not do the work he’s paid for and our insurance wouldn’t cover the referred doctor (the main reason our main dentist should be doing the work).
There have times I told myself to change dentist. Today, officially changed my mind forever. So, an old filling came lose and needless to say it’s been sensitive to everything and throbbing. I called to make an appointment and of course I got Debby dreadful downer as the receptionist. Being that I was in pain, I could no longer hide my distaste for her nor ignore her rude tone. Really long story summed up, I made my appointment only to receive a call an hour later that I needed to call back because my insurance didn’t cover their office anymore. When I called my provider they did but apparently I was moved to a different location. So, I went online and changed it back to Levine (his location is convenient, and I was in a much needed appointment) so I could proceed with my appointment of tomorrow mainly because I’m in pain. When I called them back and asked if I could bring a printout that would show I was insured in their location, the receptionist again rudely picks up the phone and tells me, «You need to go to my new doctor’s office». When I asked if there was anything she could do because I was in pain and needed something now. She started to break down insurance. Really, I have insurance and just got off the phone with my provider. She then said they were now booked and could no longer schedule me this week.
At this point I called my provider and changed locations/​Dentist (I found a dental location that was pleasant and could see me tomorrow)… I will never go back to Dentist Levine (I refuse to call him a doctor, as that term means someone who will help those in pain or need of medical advice).

I have been coming to this dentist for over 15 years. I didn’t realize that there were better dentists. This dentist doesn’t have computers in his office! His office manager Rene is HORRIBLE! She has a very bad attitude and hung the phone up on me. She than sent all calls to voicemail! I totally forgot about an appointment and they got even more nasty. They all gave me attitude when I walked into the office. It is pouring rain outside and an accident on the 405 and I was late. I told them there was an accident and it was raining but they refused to see me after I drove over 20 miles to get there. The office manger then lied and said I did not say that it was raining and there was an accident. I told her she was unprofessional and that is when she hung up! They kept trying for me to switch to a PPO and they do not like HMOs. I get the distinct feeling they wish I would change dentists so that is what I will do!

Yes, the place has old memorabilia of Clint Eastwood. Dr. Levine is a good dentist however the hours at this place suck. I would call and get voicemail most of the time. They close at 1pm some days. The receptionist are HORRIBLE! Seriously horrible. It feels like I’m bothering them when I call. They don’t make me feel welcome. Oh, I also remember Dr. Levine telling me that PPO is better than HMO. I guess they frown upon HMO insurance. If you need your teeth pulled or some major work, they refer you to a different location. They also charge you approx $ 25 (or was it $ 35) if you don’t cancel your appointment. Bad overall CUSTOMER SERVICE IMO. I changed to a different provider. BTW, Dr. Levine has been my dentist since 2006. RIP 2006 — 2012. LOL

Dr. Levine is a nice dentist with helpful staff. The office has cool pictures and old school Clint Eastwood movie posters. This will be my new dentist because he answered all my questions and was very interested in me improving my dental health.