Healthcare Partners Medical Group – Roscoe

I always have a good experience when I come to get my port flushed. I come every six weeks to see Chris. She’s super friendly, very personable & professional!

Place is horrible called to ask a question and they rush me off phone she did not even answer me put me on hold asshole

If I could give this office a zero I would! It’s disappointing to be on the phone trying to make an appointment and have a rude person, and not to mention unprofessional person answer the phone! Janice picked up the phone and let me just say, your in the wrong line of work you should apply for the DMW!!! I don’t normally write reviews, but this person was so terrible that I felt the need to let people know not to bother calling or going. There is nothing worse then being sick or have a health related issue and be treated like your bothering them by calling. No empathy and not at all helpful. Clinics should have people working that want to work and care for the well being for others. My advice to anyone who reads my review try the office at mission hills they are a lot more helpful and actually care to accommodate your needs and show understanding. Janice remember where you work. You gave this location the worse representation ever! it is truly sad they have you working there.

I am so glad I was able to find an urgent care place that is close to my house and relatively cheap! I came here because going to the emergency room was not something I really wanted to do (plus the prices!) so I ended up here and was glad I did! I did come on a weekend so the parking was spacious and free but I’d think there’s still enough street parking that if you can’t find space in the lot, you’re not screwed. Service was great here! Everyone I interacted with was friendly, knowledgeable and professional. There was barely any wait. Also, what’s great about this place is that it’s very nice and very clean, you’re not scared you’re going to catch anything, unlike being at the hospital, where you’re about 75% sure you’re going to leave with a new disease. Also, they sent my prescription to my pharmacy so that I wouldn’t have to wait any longer there for my medication. Big fan of this place now and I will definitely be coming back for any urgent health issues that arise!

Came here after being in an accident. I had a hurt knee and took a taxi to the nearest urgent care. Taxi driver was so inattentive, he ended up taking me to Northridge ER which was packed! The nurse at triage informed me the wait would be approx. 5 hrs min. Uuuuh no thanks so I limped to this location. I literally saw a doctor in like 20 min, right after finishing up the initial paperwork. I don’t remember the doc’s name but he was Asian and super sweet and attentive and most of all I didn’t feel rushed. The nurses and receptionists were also great! I would definitely recommend this place. Only thing I didn’t like is that I needed an xray and I had to walk across the street to get it and that was terrible cause my knee was in pain.

Was told to show at a certain and when i dod i couldn’t be seen. This is not good service for a first timer.

Came here with chest pains. Waited about an hour, which wasn’t too bad I suppose… but I found myself wondering why i waited so long when I also had a hard time breathing.
Either way, the staff was courteous and the facility was clean. Unfortunately their Air conditioning wasn’t working when I went so the place was a bit stuffy.
I would suggest coming to this urgent care if your insurance allows it. and ONLY if you need to. It wasn’t a zoo and I’ve got to say they handled every patient as efficiently as they can.

These people have no idea what they are doing. Had to go back and forth between the pharmacy and the care center and get my prescription rewritten twice because they are so incompetent that they don’t even know how to write a prescription properly. When I returned and told them the prescription was not accepted they looked at me like I was speaking Chinese. After calling the pharmacy they explained to me why it wasn’t accepted like I was an idiot, even though it was written wrong in the first place (and they didn’t even know why until talking to the pharmacist!) These are not doctors. They don’t even understand the processes for the medication they prescribe! You’re better off with real healthcare providers.

Great place
Thank you so much
I really needed some help
Coming here from now on
Saw a doctor in 15 min
Waited at porter urgent care Friday for 2 hours and had to leave because I was not prepared for a 5 hour wait.
This place is way better