Chatsworth Mortuary-Crawford Northridge

I’m glad we had a place for my father in-​law, but this place smells like a dirty Vegas hotel. Cigarettes. The valet guys are very rude and crashed one of our relative’s cars. Park in the street instead of getting valet! My car was parked first in stacked parking. I parked it myself. Valet guy whispered under his breath: «no tip,» when I got my keys and walked away. Why should I leave a tip? They didn’t no park my car nor have to fetch it for me. Very unprofessional.

Everything was perfect and the staff was professional and caring during a very difficult time. I highly recommend

I want thank Brenda Fuits and the staff for doing a wonderful job. Everything was perfect and the staff was professional and caring during a very difficult time. I highly recommend Crawford.

If I could I would give this place no stars, I would. First, upon entering there isn’t a sole to greet you. The place is a pit and very emotionally cold. It’s clear they’re all about business and taking your money. The person we met with didnt even say he was sorry for our loss. If it wasn’t too late, we would have taken our loved one and run. Do yourself a favor and find another mortuary. Please!

I gotta be honest… as tough as this situation is, having a company so flippant and careless makes it even more difficult.
We only dealt in person with the son, who would rather be anywhere else… he never questioned the spelling that seemed off, forgot to ask certain questions and as far as following through by phone as stated… never happened. My family was distraught and we waited waited to hear from them… Every time, WE“VE had to call and follow up. My grandmother passed nearly two weeks ago and we still don’t have her ashes. He neglected to ask us about a container so I guess we’ll be getting her back in a ziplock. I guess if you are just paying the bare minimum, you’re treated as such. I couldn’t be more disappointed. I hope everyone can look into finding a place and not have to just make a quick decision… we would have paid half the money and gotten far better service elsewhere. Now, at closing, we come to find out her ashes ARE there. but nobody called so we’ll have to get her tomorrow. It’s pathetic the care and consideration they gave to us during such a sad time. Here we thought it was a family business. and would be a little more caring. SO WRONG.
Please consider your options before making a decision you’ll possibly regret.