Chang Andrew M MD

Called asking to be a new patient. The girl who answered the phone did not sound too happy. I gave her my social and insurance card number a few times but she said she could not find me. She then rudely told me to hang on, she transferred me to someone else where I then repeated my info again, this girl was a bit nicer but she too could not find me, I told her I would call back. I called my insurance and asked them why the two girls could not find me, I was told by my insurance lady that I was fine I was in the system and that the two girls must be putting in the information wrong. That is a bit concerning that the girls could not find me considering that is their job. I’m not to interested in becoming a new patient here if they cant even register me and on top of that their attitudes detoured me as well.

Dr Andrew Chang is amazing, he is friendly he doesnt rush you and really takes his time to address any concerns you may have. I would be giving them 5 stars but i feel like the front desk is a big impact on how the office is ran and i havr to say the ladies that are there are not friendly. People dont enjoy going to dr appointments as it is, at the very least they should attempt to make it more of a joyful experience.

Attached to wrong doctor