Action Towing

Action Towing is truly great! Fast response and they handled my problem with ease and best of all was Roni. He was very professional. Thank you so much! I definitely recommend this place!

Prompt, courteous service from this company. They called and told me when they would be here to pick up my car… the driver was right on time. Not something most companies are capae of these dayz!

Thank you Action Towing for coming to our rescue today! My insurance company referred me to this towing company. It was a positive experience from when I placed the call to when they towed our car home. God bless your towing business! Thanks again.

I got in an accident with 5 other vehicles and this is the place that a police officer called for me to get my car towed since my vehicle was not operational. The guys were very kind. When they arrived, they spoke with my dad on the phone and were very patient. I had to return to their location days later to get a few things out of my vehicle. They could not have been much more kind. Dealing with them was a joy and getting your car towed could not possibly be a better experience. Next time I break down around there, I would not hesitate to call them again
Great place. Highly recommended.

Basically, call anyone BUT Action Towing and request that your roadside assistance company send anyone BUT Action Towing. You’ve been warned. I’m never using this company ever again!
My roadside assistance company dispatched Action Towing to tow my car after I was involved in an accident where my vehicle was disabled and possibly totaled. Action Towing arrived fairly quickly but that’s about all they did right.
The tow truck driver hitched up my vehicle and moved it from an active intersection and pulled it off onto the right lane in an active street. The driver then began to discuss my options: either take it home, drop it off at a body shop or have it taken to their yard where my insurance company would pay the tow yard a daily storage fee and I wouldn’t have to worry about a thing. The driver suggested I let him take my car to his yard since the car would likely be totaled anyway. I politely declined and asked the driver to tow my car to a body shop that was one mile away.
The officer that arrived on scene to take a report required the tow truck driver to clean up the scene. About 15 minutes after the tow truck driver hitched up my car and pulled it to the right lane on an active street, the driver began to say that he didn’t think my coverage would pay for all the tow fees and that I would have to pay out of pocket. I asked him how much and he got on his radio to talk to his dispatcher who was throwing around a bunch of numbers. The tow truck driver came back and said that if I wanted it taken to a body shop (one mile away), I would have to pay $ 185 for his wait time. Keep in mind, the driver had waited all of about 15 minutes because the police officer did not let him go with the vehicle yet because the officer was not done with his report. The driver also offered to waive his wait time if I allowed him to take the car to his yard. I declined again and told him to take up his wait time claim with the roadside assistance company.
At this point, I walked over to the police officer and asked him whether this tow truck driver’s behavior was normal. The officer basically told the driver to knock it off and the driver seemed to have accepted the officer’s direction.
Nope. The driver walked back to the tow truck and insisted that I pay him or that he was going to call my roadside assistance company. I got on the phone with the roadside assistance and asked them why they would send out a company like Action Towing to try and extort money from me when the driver was supposed to help me.
After discussing with my roadside assistance company and informing them that the tow truck driver and his dispatcher were basically trying to strong-​arm me into letting them take my disabled car to their yard, my roadside assistance company said that was not allowed by their guidelines and that they would be sending another tow truck company to help me. At this point, the tow truck and my car were in the right lane on an active street. The tow truck driver proceeded to drop my car down from the hitch, unhook it and then drive off, leaving my disabled vehicle in an active lane on an active street.
Two words to describe Action Towing: unprofessional and crooked. Not only did they fail to do the one thing they are responsible for doing, which is taking care of their clients during an unexpected situation, but they indirectly tried to take advantage of their client. I never want to deal with this company again.

These guys were absolutely awesome. I was in a bad accident, my tow driver kept me calm and assured that everything was fine. He instructed me to give him a call before I spoke to the insurance company to help guide me through the process. The next morning, I called him and I must say, his advice was spot on. I really want to thank Action Towing for making a very difficult /​scary experience for me as smooth as possible. It was a nice feeling having them on my side.

Had some startup issues with my VW. Called these guys who are on the approved list of tow companies and not only did they get there really quick but were very careful and thorough with the job. I’d definitely recommend these guys to anyone who needs a lift for service.

I would like to recommend this towing company to anyone. I live in San Diego and was traveling to Fresno when my car broke down in northridge area, I had my 7 year old with me stuck on the side of the freeway. I called on roadside assistant and they couldn’t give me a estimated time. I was sitting in my car and my insurance finally got back to me about about finding me a tow company that was willing to tow my car to fresno, Action Towing did the job. Ronny came out knowing that the driver who will be towing my car to Fresno was finishing up another job, but Ronny took his time and came out and told me someone was coming. He stayed there till the other driver was there. Eddy drove my son and I to Fresno, he was a very nice man. This company has gave me hope for a wonderful holiday and being able to get me too fresno just before Thanksgiving. I would give them 100 stars if it allowed me. They’re truly about their customers and best customer service i have ever experience. Thank you team action towing and it was nice doing business with you. Keep up the good work. Eddy and Ronny, thank you so much.

Great Experience after a very bad day! The staff was courteous and helpful. Even gave me a ride to the rental car place near by. Thank you for all your help! I would definitely recommend!

To the bald, middle aged tow truck driver that honked at me twice for slowing down to let another car into the lane in front of me on the traffic infested 101 North earlier this evening –
You are an insufferable asshole. I am giving 5 stars anyway because this is not a review of the business (God forbid I ever need to get towed), so it would not be fair to lower their rating over your rude ass. But just know that rather than ruin someone’s evening by making an angry phone call to your headquarters, I am calling you out this way because nothing makes me angrier in traffic than being honked at for being nice. Jerk.

It sucks getting towed, but if you have to get towed you should get it with these guys. Ron was so, so very nice, not at all bitter or surly. Timely. Efficient. Excellent communicator. Ron, you are a great businessman! I will keep this card in my wallet for another unfortunate day.
This was one of the best customer service experiences that I have ever had. Ron made this very stressful experience much more tolerable. I would recommend this towing service to anyone that I know. Also gave me some personal life advice which has helped me out till this day and I will always keep it in mind. Remember, «It’s better to lose a minute in life than a life in a minute.» Thank you so much.!!

Roni saved the evening after a really bad day of dealing with other companies. 3 other tow trucks had been sent out to tow my car to my new house and they were all lazy and useless. It was a difficult situation that had me dealing with Mercedes Benz roadside assistance. I explained, then explained to the next person, then the next, then MB sent a tech out from a local dealership and they couldn’t figure this out either. I finally got a call from Roni who asked what the situation was, actually listened and then showed up on time and friendly and got my car towed. Use Action Towing and save yourself hours, in our case literally 10 hours, of dealing with incompetent people. Thank you Roni!

Action towing is truly great! They helped me with my accident and were very professional in the advice they gave me. Ronnie is the nicest one there alongside other great employees. I never thought I would find a go to tow truck company, but after working with action towing I definitely recommend them for help on all your car troubles.

These guys are professional and prompt. they treated me with respect and understood my concerns. I would highly recommend Action Towing for anybody in need and will use them in the future if the need arises. What a relief to have somebody you can rely upon to take care of you in a bad circumstance.

Thank you so much Action Towing. They helped tow my wrecked Dodge Magnum no questions asked. The service was kind, prompt, and affordable. I will keep this number for future recommendations.