PetSmart

This is the worst pet smart I have been too. Went in on Sunday to spoil our pups a little bit and had no idea they closed at 6pm. As we are heading to the checkout they make us leave the store and not let us purchase our stuff in our cart. And not only did we not get the stuff we wanted but the employees were very rude about kicking us out. If they had just come up to us and told us that they were closing and to make out way to a register it would have been fine. This is not the first bad experience I have had here. I will definitely not be returning and I would never recommend going to this store.

Helpful to me when I went to buy formula for a four week old kitten who’s mother was killed by a neighbor. The prices were a little high but understandable since I needed what they had and Walmart doesn’t carry it. Kitten is doing well on the bottle feed and hopefully will take to solid food soon. Feeding six to seven times a day is arduous.

Horrible. They kept my dog in a cage for over 4 hours despite having made an appointment and said that they couldn’t shave his face because he was biting at the clippers. I’ve never had this problem anywhere else I just think they were rough with him and lazy. When I finally got him he looked scared and ran to take a potty break outside. My poor baby! I will never go there again! I suggest a small business instead of a corporation who doesn’t care about their animals! Plus, the workers suggested that I feed him avoderm or something like that and than my vet tells me it’s poisonous for dogs!!!

This is my go to pet store for all my pet needs and I also like that I can bring my pets along to shop for them lol.
I take my pets to the Banfield veterinary hospital located in the pet smart. I have my pets on their wellness plan, which helps me to save on office visits and medicine. All the staff are nice and pet lovers.
For pet smart specifically, I like that they carry a variety of products and brands. I usually buy their Dentley’s rawhide bones, Beggin’ strips, and royal canin dog food. It also helps that the staff are helpful when I need help finding something specific.

I like the dog training at Petsmart. I took my dog there for group dog training and Joy was our trainer. One day our dog was sick and I couldn’t take her in that night and Joy was really nice and had us come in a different day and we had a little one on one training which I didn’t expect.

Shelley is no longer here!!!’ I’ve had unpleasant/​infuriating experiences here since she left. I’m so sad! Evie is also bummed. The quality of service has greatly diminished. Current staff just can’t seem to get it together. I am in serious need of new groomers!

I’m a new puppy dad! My dog has been happy and healthy for the 3 months that I’ve had her. However, yesterday she started getting the runs and I was really concerned about her health. I was told over the phone that it would be 24 a month and 39 start up fee to get her seen. I scrapped up the money (don’t get paid for a few days) and headed to see the vet at petsmart.
Their story was totally different when I got there and said that they would only take on a case of their Care plan with a healthy puppy and that todays visit would be well over 120.00! I was pretty much in tears worried about my babe but only had the 70 cash today. The vet said it was «appropriate» to send me away until I got paid.
Now, if my dog has Parvo or something life threatening like this, why wouldn’t they carry the bill in house for 2 days until I was able to pay the overpriced bill?
I understand that business is business, but sometimes I get the feeling that people have just given up. If something happens to my dog and she dies tonight or tomorrow, that would be awful and shameful that petsmart refused her visit today.
I cant really say what the people that work there are like, but I will say that the policy of taking on emergency pet care situations is horrid and I cant imagine feeding this type of greediness with my money.
Thanks for reading.

Now that we have a puppy we have been here a few times. Ok a lot of times. But the people who work here are amazing. They always talk to my little guy and make sure we know where to find things. The prices are probably just run of the mill but they do have fairly good sales.
We like the grooming because I’m just too scared to cut my little guys nails but then again I’m a overprotective mom and don’t want to hurt him. They did a great job with him and told us how wonderful he was
They do training there for like $ 109 and we may check that out soon. I’m just grateful they will answer my questions and never make me feel like I’m wasting their time. They also happily exchanged things for us and don’t mind if my puppy picks out his own toy and carries it threw the store.

Clean and large. They have a huge variety of aquarium products, though the quality of the fish themselves seems questionable. I witnessed the circle of life today as a bright orange goldfish devoured a guppy in the same tank this afternoon. *shudder*
Prices for dog food and supplies are comparable to other big box stores. I can’t speak to grooming prices as I’ve never used them for grooming. But, they do have a good selection of dog shampoos and cleaning products, which is great for the at-​home dog bather!

A little pricey but they always do a great job with our two little pups.