Caliber Collision

I recently used Caliber Collision Center to repair damage to my daughter’s 2000 Honda Accord. This is the first time in many years that I have had to have a car in the body shop. All I can say is that this has been one of the best experiences for collision repair that I have ever had. The staff was super helpful, worked very well with my insurance company and kept we well informed of the progress. I highly recommend Caliber Collision Center.

This is our first time using Caliber for auto body repairs. Our suv was hit in a parking lot, and the other car managed to crease our car from the front door all of the way to the rear quarter panel. It was easy to make an appointment for the estimate, the appointment for repairs was about 6 weeks out due to the summer hail storms. Caliber estimated that they might need the car for up to a week and a half because the damage covered so much of the car, with a pick up date of this Friday. I received calls to give me periodic updates, which was great. The car was finished on Wednesday evening, it looks perfect again, and they even vacuumed the car! Hopefully we won’t need to bring any of the cars in again anytime soon, but if we do we will definitely bring them here.

I came in for an estimate with my girlfriend and everyone was extremely nice. Even though I didn’t elect to get the service, Dave was very friendly and helpful. Angela at the front desk offered us water and popcorn. It was a great experience.

My Subaru Impreza got totaled in the bad hail storm last October in Greenwood Village. I took the cash payout expecting to fix it and kept putting it off and putting it off. I was over on this side of town and figured «what the hell.» I stopped in and let me tell you, this is the ONLY place I will be taking my car from now on. I walked in the front door to a expansive waiting room with fresh coffee and the smell of popcorn perfuming the air instead of the typical «body shop» smell. The young lady at the counter, Angela, greeted me with a smile and asked how she could help. After explaining my long drawn out story she laughed, put my mind at ease and said «it happens all the time, let me grab someone to help.» The estimating process was fast, efficient and the best I’ve experienced. They hooked me up with a rental car and in less than an hour I was out the door and on my way with a huge smile on my face. Ten days later my car was ready… Angela remembered who I was and even called me by name. Josh the production manager came out and greeted me and walked me through every detail of the fix. It was flawless… They filled my fluids and detailed the entire car and didn’t charge me a cent more than the already low quote I received. If I had to complain, it’s a nitpick at that, it is that my engine bay was still dirty. When asked why, Josh explained to me about possible mechanical failure in older cars and it was against their policy to do so. I’m a terrible driver, my driving record is proof, and from here on out every bump, scrape, dent and ding will be fixed by this amazing shop! You guys rock!