I have beeing working with Rob for a year and he is FABULOUS: He is reliable: questions are answered promptly, issues with tenants are dealt quickly. He returns phone calls, emails within 24 h. Because he is a real estate agent as well, he knows the state laws and provides good advice. He listens, gives suggestion but ultimately you make the decision. I am so glad I found him. Anyone looking for a realtor or a property manager Rob is the man to go to.
Alison W.
Tu valoración: 5 Evanston, IL
Through a death in the family, I became the new owner of a townhouse roughly 6 months ago. The previous inhabitant was unfortunately bed-bound, thus the property hadn’t been properly managed in a long time. There were moldings to fix, fixtures to tune up, and amenities to spruce before I could even think about getting someone in there to rent. I heard from a friend of a friend of Highlander Property Management and I couldn’t be a happier customer. Firstly, Rob knows EVERYTHING there is to know about townhouses(and I assume any other type of property) and he isn’t bad to look at either. He helped me organize what needed to be fixed and helped give me an honest price on how much money it would take. It was a bit of a process, but in all, the townhouse was more than ready for someone to rent. Rob found me a good crop of tenants to choose from– he did everything from a credit search to contacting previous landlords. While the property I obtained is new to me, especially in this economy, I wanted to make sure the person I found to rent wouldn’t tear the place apart. I am kind of a techy person, so I love the accessibility of the Highlander Property Management website. As an owner, I can go in a log in to see absolutely everything going on with my property. Both my tenants and I can request maintenance, pay rent, and see the history of payments. Without a special maintenance request, I can rest with a piece of mind knowing that Rob from HPM checks on my property twice a month anyway to make sure that it is being taken care of correctly and to make sure everything is working right for my tenants. HPM is a dream to deal with and I count myself lucky for finding this business!