Kellner’s Lawn & Leisure

Incredibly rude people that act like they are doing you a favor with their basic lawn mower service. Don’t even think of questioning your bill (40% higher than quoted) they don’t have time for that.
Also returned riding mower filthy.

My gas trimmer was not working and I decided to take it to Kellners. The woman working the front desk told me it would take three weeks to assess and fix the problem. After keeping it three weeks they called and said it needed a carburetor. I said ok how much? She replied not much but we don’t want to fix it. They had my trimmer for 3 week to tell me this. Horrible customer service! Their slogan should be Kellners we’ll fix it if we want.

Prompt, polite and professional service. Great local place! Took in my lawnmower last Saturday — the work was done in less than a week, very thorough and not a strain on the wallet. Highly recommend this neighborhood business. Thank you Kellner’s!

I have used them in the past for lawnmower repairs and found them to be efficient, courteous and reliable. Also purchased a rider from them years ago (1988) that I am still using.
Yesterday I went there to have work done on my chainsaw which needed a new fuel line. The woman behind the counter had a quizacle look on her face, went into the shop and talked to the mechanic who just shook his head and refused to work on it (or even look up). I found this curious as they sell saws but did not give a reason why they would not repair it.
If the mechanic lacked the knowledge, I can understand it. However there was no explanation — just a refusal. Returning home I passed Westside Lawnmower (which is closer to my home) and they accepted the work with no problems.