Great customer service when deciding on frames. Everyone in the office is very pleasant and friendly. Great choice and they are willing to work with insurance and what works best for us. My whole family has been there and are very happy with the service. Dr. Mentessi is wonderful also. Great availability of later day and weekend appointments so our family does not have to miss school and work.
Michele G.
Tu valoración: 5 Manhattan, NY
This is by far the best eyewear experience ever. I am ordering my 5th pair this month. My family loves this shop. Customer service is excellent as is the selection. Cheryl went above and beyond to help me find sport sunglasses and worked with my insurance to get them covered. Would never go back to chain eyewear stores.
Kim C.
Tu valoración: 1 North Royalton, OH
Worst customer service ever — provided by Sue. When I was trying to make a point that I have multiple pairs of inexpensive«reader» glasses at home that are always on top of my head and hold their shape reasonably well, her retort was«well, you don’t have anything on your head right now.» Really Sue? Wow. Just Wow.