I’ve given these guys a few chances and simply can’t go back. There’s always some kind of unintended crease in my dress shirts the first time, starch splatterings the second time, suit jacket was ironed poorly the third time, and now, some kind of stain right on the front of my shirt. I’m done. Going elsewhere.
Chalea A.
Tu valoración: 5 North Richland Hills, TX
I’ve taken my clothes here on several occasions and haven’t been disappointed. Each time the clothes come back perfect. I even took a dress there that I had thrown out and my husband rescued it telling me to try the cleaner. They were able to get all the stains out caused by bleeding in the washer. I was very impressed. I hear horror stories about dry cleaners ruining clothes but I haven’t had a problem with this place at all.
Christy B.
Tu valoración: 4 North Richland Hills, TX
As dry cleaning goes they are good. Cleaning is done on site, they are friendly and efficient and take competitors coupons. I haven’t had anything ruined or missing and my cleaning has been ready on time every time.
Ali G.
Tu valoración: 3 North Richland Hills, TX
I have mixed feelings about this place. We used them for the first time recently when two of my son’s blankets got some sort of ink(?) stain on them. I called ahead and they told me they could try and to bring them in. I had to pay up-front for the services($ 2/blanket) without a guarantee of service or refund if the stains remained. I figured a $ 4 gamble was worth it. When I came to pick up the blankets, the stain was lightened on one of them, but not only did the other one still have the stain, but it was so bleached that it was a completely different color! So glad I checked before I left or else I would have been SOL(per their sign). I mentioned it to the guy and he gave me a new ticket and the phone number of the manager, and told me that he would call me about the incident. Over a week later I finally called him(I was out of town and figured he would call me before I got back). Luckily they still had the same blanket at Carter’s, so I bought a new one on the promise that I would be reimbursed for half of the blanket, and the monogram would be redone on the new one for free. I was given a time frame of 3 – 4 days, called on the 4th day, and picked up both blankets and some money. The money was more than half of the cost of the blanket, but less than the cost plus the original $ 2 payment. So I don’t know if they were being generous or stingy. Oh well. I will probably try another place before I go back to this one.