Chop It Salad Co

If you like hair as a condiment in your food, this is the perfect place for you. We decided to order food from here for a staff members birthday and ended up with quite the surprise in our food items. When we opened up our food, some of us noticed there was hair in our food, as they went further into the sandwiches, they found more hairs. Not wanting similar experiences, the rest decided they didn’t want to eat the food after the others found hair in theirs. We called chop it to tell them about the hair and to ask for a refund. Not once did the person on the phone apologize, instead we got a ‘wow that is really rare to happen.’ Yes, I do hope that it’s rare but I would also like the money back that we wasted. The person said she couldn’t give us our money back as she doesn’t have the authority and instead instructed us to get a hold of their corporate office. Clearly customer service isn’t one of their strong points either. I would expect better especially when you are about to lose business from another small business near yours. Eat with caution as you never know what kind of surprise you may find next time you head over to this place and clearly they’re not willing to take responsibility for their own mistakes (or hairs!)

LOVE this place. Always have.
I’ve been choosing Chop It as a healthy mall food alternative while shopping for years now and what finally made me write a review is that I messaged the company today asking for a nutritional value menu. The president of the company emailed me a PDF quickly.
SO HAPPY to say that they aren’t one of those joints where you think you’re picking a healthy option but then later find out your salad has more calories than 3 Big Macs. Who wants a 1,200 calorie salad?
Everything on their menu is the same caloric value as if you made a salad at home — all healthy, sensible options. Which is fantastic because their salads are so good you almost wouldn’t believe that. They’re tasty as can be.
So basically an upgraded version of Subway — better, healthier ingredients that are fresh, and way more options as well.
«Fast food» salad joints need to all take a lesson from Chop It — while I love a good salad regardless, if it’s more calories than the deep fried options I don’t want it. They’re breaking the mold by marketing themselves as healthy and actually following through on that claim and I wish more companies would follow suit.

First I must say I have been spoiled with a salad place that has locations in NYC and DC. This place looks similar at first glance, but pales in comparison. The most disappointing are the jalapeño peppers. They aren’t fresh. The chicken was the highly processed salty chunks that are barely food. Overall, the salad was so salty I couldn’t eat it all and I didn’t even have them add salt.

Three stars because I like salad that does not consist of iceburg lettuce and I can definitely get that here. I also like salad with lots of «stuff» on it and I can definitely get that here. The food is always fresh (or so it seems) and it doesn’t destroy my stomach like other salads do (I’m thinking they don’t use the preservatives that other places use but I can’t confirm). Basically, Food = 4 stars. They lose a star for the service. There are a couple workers who really don’t seem to enjoy their jobs AT ALL! I understand people have a bad day every now and then and I try very hard to cut food service workers a lot of slack. I probably wouldn’t want to deal with a bunch of mall lunch eating morons either. However, I’m not that difficult to please. I don’t expect to hear your life story or theories on how to improve the economy. But please please please say «hello», «thank you», «is there anything else I can get for you?», «is that for here or to go?»! I promise I will be very courteous and nice in reply. I would tip you if there was a tip jar. I would smile and try to let you know that I appreciate your service and the fact that you don’t leave my nearly $ 7 salad about 4 feet across the counter and then walk away. Jumping over counters to get a salad isn’t my idea of a good time.
Go here if you like salad with many options. Lots of veggies and greens and proteins and cheeses to try! Be friendly to the staff and maybe it will catch on and I will get a pleasant server one of these days.