Arturo’s Bar & Grille

Great neighborhood bar. We love their pizza. Happy hour specials are good, particularly the drinks. There are a lot of regulars that are fun to people watch. Plenty of tvs and good food specials.

Always a great spot to grab a drink and a pizza when visiting Cleveland. Place is clean, food is great, and staff is friendly. We visit this place almost every time we visit from Florida and will continue to do so.

As mentioned in an earlier review, the atmosphere is pretty bland and would definitely not bring me back in again. However, the chowder and beef stew are well above average bar fare and worth the trip on a cool day. Give it a try and judge for yourself.

Average bar food served by average wait staff. The pizza was good, but nothing great. We sat at a booth next to the bar, and apparently you can’t get the appetizer specials at the tables. We’re spending money. Why have ridiculous rules like that? Really irked me.

All the good is homemade. Really seem to care about bringing you back. I’m definitely coming back.

Had pizza here many times, but came for dinner and had the haddock and wild rice. Very good and well prepared. Nice environment and waitress was friendly and prompt. Great happy hour until 7pm. Look forward to coming back!

Environment is dull.
Service is average to below average.
Pizza is greasy and really not good at all and I have low standards for pizza.
Had their food twice in my life and will never care to go there again.

Went here for the fist time for a work Christmas party and it was great! Food was served quickly despite the large amount of people there (there was also a high school reunion there also), and it was great! We sat around the bar area and I was also impressed with how reasonably priced everything was. A great spot to grab a couple drink and hang out. Great for large groups!

Came here for a birfday party the other day and had fun! Driven past this place 100 times and never even noticed it. Didnt spend much time in the bar area. It seemed simple, but nice. The party room was sparce and had the typical Italy pics and stuff on the wall but served its purpose. They had girls getting beer and serving the party room. All were nice and were quick with the refiils. Seems more like a bar-​type place so dont know if I would bring the lil one though. Had a piece of pizza and it was good. Dont really dig italian food but this tasted like most all the others ive had. Little bit older crowd and pinky rings a’ blazin…
Q: Did you hear about the winner of the Italian beauty contest?
A: Me neither.
Q: Why don’t Italians have freckles?
A: Because they slide right off.

Let me start by saying that the 4 stars are for the pizza only. If I had to rate the restaurant and the rest of the menu, I would give it only 3 stars. Arturo’s has the best pizza in North Olmsted, hands down. The crust is crispy on the outside, chewey on the inside, not too thick, just the right amount of sauce, and the cheese and toppings are just right (for my tastes, obviously). The prices are reasonable, especially with the coupons they put in the town money saver. I got a sheet pizza for my birthday for $ 20! Score!
NOW– THE RESTAURANT…
Meh. I tend to stick with the pizza, but I have had their chicken sandwich, poppers, fries, and the french dip sandwich. The chicken sandwich was pretty good, surprisingly. But when I dined in, I got the french dip and it was so lame. Plain, dry beef on a sandwich bun, and some au jus. I can’t even remember if there was cheese on the thing… it was so plain and sad and cheap-​looking (for like 7 bucks?)
The inside atmosphere seems to be very laid back, almost to a fault. like, they don’t really care if you’re there or not. although we didn’t receive «bad» service per se.
I have no opinion on the bar service, as I have never drank there.
SO If you want some kick-​ass pizza delivered fast and fresh, go for Arturos. If you want to go sit down and eat at a restaurant, there are a jillion other places to try and you’ll be happier with.

Went to Arturo’s on Wednesday night for a quick bite. We ordered one entrée that came with soup and an order of potato skins. The server had no personality and it seemed as if she could not care less if we were in the restaurant. The restaurant was slow with only 3 people at the bar and about 6 or 7 tables in the dining area. It took 20 minutes to get a cup of soup. Soup! From a pot in the kitchen. Soup. 20 minutes. The food came about 10 minutes after that and it was about as bland as the server. She never came to check on us to see if the food was ok and returned 18 minutes later to see if we needed a to go container. I have never felt so unwanted in an establishment in my life. Sour faces on the staff and complete lack of a sense of urgency. Sorry Arturo’s but I wont be back.
I read through several other postings and some people mentioned that they enjoyed the pizza here. If the pizza is so good then were are the people? I will stay with Angelo’s in Lakewood. It truly is the best and that’s why there is a line out the door, 7 days a week. They also appreciate my business.
Don’t waste your time at this place. Bad food and terrible service. Why on earth would anyone want to go here?

I’ve been to this bar about a half dozen to a dozen times. Of the bar/​restaurants in North Olmsted, this is by far the worst service. I’ve always sat at the bar and have found the bar tenders to be cold and unwelcoming.
I’ve lived in the area for about 8 months and have frequented all of the other local joints. I’ve always wanted to try the food at Arturo’s, but have only had drinks and tried the Shrimp Basket.
Every time that I’ve sat at the bar, I’ve almost had to beg for a menu. On a recent Friday night, I asked the bar tender what type of fish was in the Friday Fish Fry. A one word answer, «haddock» or «cod» or whatever white fish was all they said. Not, «would you like to order some?» Then they walked away.
Another night I asked if the kitchen was still open. After a glance at the clock, all they said was, «yep.» Never offered a menu or asked if I wanted to order.
The one night I did flag someone down and ordered the shrimp basket, I was left wishing I had been ignored. The shrimp was the awful, non-​deveined type. Full of shrimp poop.
Another one of the big turnoffs is that at least one of the female bartenders tends to spend a lot of time on the other side of the bar drinking with friends. No doubt, she has just finished work and is off the clock during these times, but it’s tacky to see someone keep walking behind the bar to pour their own drinks – especially when I’m sitting there with an empty drink.
I recommend KC’s around the corner or even Applebee’s (a place I usually abhor) before Arturo’s. That’s sad because I always try to patronize the local, independent joints. After several opportunities, Arturo’s is off my list.

My girlfriend has been hounding me for a while to try this place out. We decide to go on Sunday while the browns game is on. She got a small pizza and I got the Italian sausage sandwich. Mine was ice cold. I brought it up to my server and he takes it back to the kitchen. 20 minutes later, here comes the same sandwich, bite mark and all, soggy and microwaved. I can guarantee I will never eat here again. Obvious lack of care for their food. Oh and our server was nothing to mention either. The keno machine had better personality.

It took us awhile to find this place when we lived in n olmsted but we were glad we did. Good pizza! Would order again if we were still in the area.

SO happy my mom and I decided to try Arturo’s on a late Saturday night. We originally tried Fat Little Buddies, could barely walk in, couldn’t even get in the parking lot at Razzles and Aces, then finally tried for the first time Arturo’s!
NCAA was on so we didn’t want a crowded bar and this was the perfect place, some people but not crowded by any means. Also, I hate live bands, and this place did not have a live band thank god! They were playing the TV channel which was 80’s music, however, I enjoyed it actually. Made the experience different I think, it a good way.
Our bartender, who I think his name is Dino? or something close to that, was really friendly and cool. I enjoyed a tall summer shandy which I was so happy they had on draft! Then after that we decided to order some food to take home.
Pizza was really good! A nice change from my personal favorite, Danny Boys. Not as heavy, but authentic. Good price too, for a 6 slice pizza it was about $ ⁷⁄₈? Not bad at all! I really liked the breaded mushrooms too! There was a ton of them for about $ 3.
Only constructive criticism that I have is something I’m sure you’ll find at any bar, is one guy who I am pretty sure usually works there was drunk and loud talking to the other people that were sitting around the bar. I was trying not to make eye contact so he wouldn’t come by me, which he didn’t thank god! Haha although it would have been entertaining, I wasn’t feeling a loud, drunk guy that night. But hey it happens to the best of us. Besides that other people there were really friendly, definitely gave me the home-​town bar type feel :) Great location too, kind of across from the mall behind Wendys.
I am a huge couponer and I receive coupons for Arturos all the time so I can’t wait to go back and try more!

Originally I had written a very negative and bad experience review of Arturo’s …The Manager/owner’s sun responded saying that though he admitted fault on many of things I mentioned he also felt insulted and felt slandered. Well here is a more objective review…
Let me start by first summarizing my experience again.
I went there with a big group. We arrived in two smaller groups. The first group to arrive had already had their drinks served to them by the time we (the second group) arrived. Our Group the second group sat down and was not approached by the same server. We got a different server. Who was not attentive. She got the wrong drinks. Mixed up salad orders and went out for a smoke mid service allowing our food to sit under the warming lamp eventually getting cold… All this while we as the customer were told that our order was not out yet because that dish takes longer or was put in after. In reality it was ready just sitting under the heating lamp waiting to be served. It also gave many people in the group sickness after eating it. While there, we noticed the bartender coming out from around the bar and sitting with the customers as they drank and having a drink themselves… The manager/​owner responded to these complaints by stating that one the server whom we had whom was not good was terminated shortly after our experience. Two that it is possible the bartender was off duty and was just sitting down to have a drink with some friends after work…
in regards to the server being terminated… Okay point made
In regards to the bartender being off the clock or off duty a few things to mention
One we actually watched them serve drinks from behind the bar then come around to the front of the bar and sit with friends and drink… then go back behind the bar and start serving drinks again.
Now if they were off the clock it then becomes rude and a health inspector would ask how they would know if they are off the clock. We knew this person was a bartender and worked there by two things. One we saw them behind the bar… Two they were wearing an Arturo’s t-​shirt. So even if they clocked out on register behind the bar there was no indication that they were no longer on clock. A health inspector say thats nice but they still have your shirt on so it looks like they work there. Also from a sanitation stand point your worker who may have washed their hands before serving now has sat down in front of the bar touched the bar rim and began serving again without washing hands… the bar may be washed throughout the day. but even in an hour the bar can have numerous contaminants which are now on their hand.
In my previous review I mentioned that it seemed odd that the place which had just had a fire… a breaker fire not a grease fire seemed to be using many of its old items that were not damaged from the old place… One item I mentioned were the kitchen doors… Located in the same spot… I felt as though the doors were the same because 1. they were heavily heavily worn… 2. If they were brand new doors the owner must have been going for a worn homey feel as the signs on the doors that indicate which door is for what were faded almost beyond recognition.
In defense of his new place the manager/owner’s son mentioned that famous dave’s BBQ which is in the old chi Chi’s spot still uses Chi’s Chi’s equipment. First of all there is nothing wrong with using old equipment as long as it is kept clean. Second of all Arturo’s markets itself as a Bar and Grille… This means that its primary reason for existing and making money is a bar… with some grilled food… Arturo’s is not a restaurant in a comparable sense to Famous Dave’s.
The Manager/Owner’s son also made the comment that Arturo’s couldn’t have been doing that poorly if it managed to survive as a restaurant in a city that was once in the book of world records for the number of restaurants.
Once again I say Arturo’s is not marketed as a restaurant but a bar… thusly it is not comparable with the likes of Famous Dave’s BBQ and others… Its market and major competition was Slam Jam’s, was Pepper Joe’s and is FatHead’s. These are places that serve food but really are more about the bar.
Perhaps his other locations such as Art’s in Fairview can be considered restaurant but not Arturo’s.
In regards to the comments about the servers themselves and the place being burned down with the residents singing around it… I will admit that was cruel mean and opinionated when a review should be unbiased. This is why I posted this one an honest review coupled with my response to the manager and son of owner’s claims and concerns I appreciate the response as it shows you do care… but my concerns are warranted and I do know the history of North Olmsted and many of the legal sanitation laws. As I am in school to be a sanitarian. Thank you again for your respond mr. manager and owner. May you and your following enjoy many years of mediocrity

As was mentioned, this place was burnt down in a fire last year and has since been rebuilt, and it’s nice, but kind of lacking personality. I’m sure in a couple years it will be better, it just seems like a brand new house that hasn’t been lived in yet. There was a one man band playing that was fun, and the drink selection was good, but the best part has to be the pizza we had. It was really a great pizza. I’m sure we’ll go back again. I always feel bad for small businesses that get a one star based on one bad night. I definitely don’t think they deserve it.