Fish Collection

Mixed feelings… we spend a lot of money there setting up our tank. We even test the water with them & all of the fish & corals & anemones we buy from them die. Doesn’t happen AT ALL with the other fish stores. We gave them the benefit of the doubt even tho we kept hearing around they were the worst. We bought something used from them & they lied to us about the price (this was when we started with our tank), we took it thinking it was a good purchase. Next day it broke. We went in and spoke with Bryan the owner, he said he would look into replacing the part that broke then he gives us a call saying he would offer me the same item we bought BRAND NEW for the same price of the used item and the part that broke for $ 150. We said no and bought a new one somewhere else. We came to the agreement of sticking with store credit. It’s been 2 months since that incident. Bryan is nowhere to be seen & hasn’t decided how much store credit to refund us for the $ 200 item we bought from them that broke the next day after we took it. They Lost a valuable customer. Now I see what the other people were saying about them. Bryan has done them all wrong.
P. s. they do have good customer service.

love it!

I’ve just discovered this place and so far I like what I see. Fish and corals seem healthy and prices are very reasonable. I was helped by what it looked like a Filipino guy and he knew what he was talking about. I will update if anything changes.

Good place to buy salt water fish. Owner informative

Great place !!

I have a 55 Gal. Saltwater Reef tank.
I have dealt with many Local Fish Stores (or LFS for you bloggers), and this place is the best around. The prices are fair, and the knowledge is incredible. They give you as much advise as you need.
The other posting from Gina, is a bit true, but that just goes to show you how good they are. Any other LFS you go to will be very speedy, because they don’t have a lot of customers. It is a good sign that they are very busy.
One time, I misunderstood something and understand that now. But then, I didn’t and I became a bit agitated. The owner totally sensed that and completely took care of me, even though I was surely wrong in my point of view. I don’t think I will ever visit another LFS based on his gesture and willingness to help his customer.

Owning a fish tank is a huge commitment. We inherited a 50 gallon saltwater reef tank from someone in my office who was moving. Nigal from the Fish Collection came and moved it from the office to our apartment. But when I called them again to help move from the apartment to our house nobody called me back and as time was a major factor, we ended up managing to do it ourselves (with no casualties!) So we’ve been going back on and off to Fish Collection for the past three years for supplies and to replace fish as the older ones have passed on to the great porcelain bowl. We have since added a 10 gallon freshwater tank to the family and so I can be regularly seen sloshing gas tanks filled with saltwater from the store on 163^rd street because its really convenient to my eldest son’s Karate after care and the young ones day care. They always have nice selection of fish and crabs and coral. Sometimes you can be waiting there for a good 15 minutes to a half hour waiting to pay for just water and fish food because they are busy with someone who is buying some big ticket fish which I understand and its fine because its not like buying milk but I wish they had a system in place where you are not standing like a spare wheel at the cash register. They are helpful about any problems you are having with your tank and give advice freely. However, I just wish that they didn’t seem to appear to be under pressure so much every time we go there. There is no way to identify who is an employee and who is a customer which is awkward if you don’t know who to approach.