Guadalupe Medical Center

What a bunch of morons that run that place. Very unprofessional staff. Especially the receptionists. The worst in customer service. That place needs to be shut down!

This is The WORST place. The freaking doctor (Davis, Chu) didn’t even know where my kidneys were! He tapped my shoulder blades and then said I probably have kidney stones and that there is blood in my urine. He then tapped my knees and arms and said okay. After that he brushed the stethoscope over my back, told me to breathe four times (without actually listening) said it sounded good and then walked out of the door without a word and left me there.
This was AFTER waiting in the waiting room for 3 hours. With nurses who looked like they were incapable of anything more than talking about their nails and hair. I’m Hispanic and though I look white, they were quite happy to talk in Spanish about me. So yes, I understood.
Seriously, avoid this place is like a radioactive zone of incompetent stupidity. If you are looking for a place to possibly end your life without driving to Oregon. this is the joint.
I seriously thought I’d walked into a methadone clinic. Then I realized… those clinics are at least more professional and clean.

Question why clinics make 4 – 5 people appointments for the same hour ! Clinics charge the insurance companies 4 – 5 times for the same hour that’s why patients have to wait all those hours.

So I came for an appointment with my mother and other than the fact that the waiting time is long the doctor was rude. I simple asked a question for my mother who has difficult understanding english and, his accent was deep, he got angry at me saying that he doesn’t want to be intrupted by some else and he made a scene asking the nurses that he no longer wants people in the room other than the patient as well as saying that my question was dumb and that he wasn’t talking to me. Well sorry to that doctor that I want to know a simple question about my mothers ultrasound results. I don’t recommend going here if you want to ask the doctors questions because they will make you feel stupid and embarrass you. z

ok this is for the one on rancho. i will not take my sick dog here. first off they are all about money. my insurance supposedly covered my physical ok, marni @the front let me know. however when i got called back the fellow who weighed me said oh you need to pay 15. oo when i ask why, i thought it was all covered he said its for the urinenalysis nope –i dont consent. i go to the room and get ready for the doctor, he comes in looking down his nose at me, telling me i should have had this done and that because i am the patient i said no i dont want that done he storms out the room. the manager came back cause i had a problem with his attitude. she said well we cant fill the paper you need for your insurance until you get your blood work done and pay 40.00 ok, i went to labcorp got that done and went back to guadalupe center to get them to fill in my paper work for my company insurance now they trying to hit me up for 55.00 for some consultation, and then the 40.00 nah really. yall aint getting me like that i was told 40 was the amt i had to pay and guess what that s for. for the doctor to fill out a half of a box. oh really. i will never go back and any site that i find like this one. im going tell them stay away from guadalape center!!! LET ME NOT FORGET, I MADE AN APPT FOR THE DOCTOR ON JUNE 30 AT 1:20 PM RIGHT I GET THERE AND THESE JOKERS TELL ME THAT THEY DONT EVEN SHOW I HAVE AN APPT!!! WELL WHY WOULD I LEAVE MY JOB IN HENDERSON TO DRIVE ALL THE WAY TO RANCHO IF SOMEONE DIDNT GIVE ME AN APPT??? IM GOING TO TAKE THIS TO THE BBB

This place is HORRIBLE !!! 0 starts !!!
Wait time is ridiculous there’s no point in having an appointment if you get called hrs later.
I really don’t get why they’re still In business its a total waste of your day. I DON’T RECOMMEND THIS PLACE TOTAL DISREGARD FOR PATIENTS TIME !!!

Need I say more come prepared to wait 4+ hours. It was horrible. The office is so small and congested it is really uncomfortable.
I seemingly believe that the larger the name of the business the more the service lacks, in this instance this is very true.
I waited for hours and gave up. My sons father ended up staying for another 4.
The service is so laughable. There is no sense of organization in here.
I would recommend you find a small doctors office instead of this place.

Horrible service!!! Why even have an appointment if you are not going to be seen for HOURS after?! This is absolutely ridiculous! Just because I don’t have the best insurance, doesn’t mean I deserve to sit around for hours! I WILL be finding another doctor TODAY! Anything is better than this!!!

If I can give 0 stars I would. This place has no organization. The wait time is always if not longer 2 – 4 hours dr. Flanagan is really nice but the hens that work there either need to work or lay that egg cause the wait is very, very bad. Will be definitely changing centers ASAP

No stars at this place due to:
2.25 hour waiting room wait for daughter’s appointment.
Had to leave before getting a referral to a specialist but office staff said they would get us the referral info.
Bathroom so nasty I requested Lysol spray.
Waited 3 weeks for a referral.
Had teen daughter call to get the referral… She was disconnected on 3 times.
4 th call they said they would call me on my cell with referral info.
No call… so I called and asked for the supervisor to call me due to above reasons.
After two days no call.
Had daughter call… Hung up on after 10 min hold.
She called back and was told the referral person was gone for the day.
I called back. asked for supervisor… On hold 4 different times total of 30 min.
And you guessed it… Disconnected phone.
Stay tuned.