I would not give this any stars except I had to to get to this box. I purchased this tour on line on Sunday for a Friday afternoon Lighthouse Cruise. We received our confirmation and looked forward to our cruise. We drove from Fall River MA to the cruise office only to be told that the cruise was cancelled. No phone call or e-mail sent to us stating this. This is totally unacceptable for a company to do this. It was a beautiful day, perfect for a cruise. I only hope we get our money back as I will NOTBOOKTHISAGAIN!
Brandon Y.
Tu valoración: 1 Los Angeles, CA
This company uses thousands of lines policy to cheat customers. I do not feel well and cannot make the cruise, but they do not agree to refund and said that they have their policy but do not consider my health issue. When I talked more about the reasons, the employee just repeat«I cannot hear you, I cannot hear you.» Then hang up my call. This company really sucks!!! Get avoid of it!!!
Ronald C.
Tu valoración: 1 North Providence, RI
Reliability does not appear to be this company’s watch-word. Two consecutive attempts at a lighthouse cruise — approximately one-month apart — failed when the tour was canceled. The first was a Thursday evening Sunset cruise that was canceled approximately an hour before sailing.(Perfect weather and clear skies, so that wasn’t a factor.) No reason was given at the time. The second attempt was a Thursday afternoon sailing which was canceled two-days before the event. At least in that case we learned of the cancellation before driving to Quonset at rush-hour. I won’t give them a third opportunity to cancel. Based on my experience, the company is not reliable enough to warrant advanced booking. They may actually sail to the various lighthouses in the bay, but so far they can’t prove it by me.
Nikki H.
Tu valoración: 5 Indianapolis, IN
This is a great trip for the out-of-town family who wants to see the water and get a boat trip in. $ 25 is very reasonable for an hour ½ trip all around the bay. It was great too because we had visited Newport the day before and sailed directly up the harbor we can been standing on the previous day. The ship came very close to the harbor which was a great opportunity to see the boats and enormous yachts in the area. The lighthouses were interesting and the history and narration was very appreciated, but honestly, just the experience of being on the water and getting to see the sites was worth it. They only run trips on Mondays-Thursdays at 2pm because the rest of the time the ship is making runs to Martha’s Vineyard. This makes it kind of nice though because the boat isn’t overloaded with people. I suggest making a reservation in advance, however, because I heard it is around $ 10 more if you buy at the office. A great, relaxing way to be on the water. Boat wasn’t crowded. Excellent time.
Brian S.
Tu valoración: 5 Warwick, RI
For 25 bucks you get to see 10 lighthouses and a whole lot more. Yeah, I’ve seen all these lighthouse by kayak but I had some friends coming in from out of state that wanted to doing something cool and didn’t really want to get in a yak. Hmmm, I know, I’ll take them to see some lighthouse but let someone else do the driving. The Millennium is a high speed cat that zooms around Narragansett Bay and then slows down for the interesting stuff. Arthur the narrator gives humorous and informative stories about each place and is a combination of historian, tour guide and comedian. You really do get to see 10 different lights and the captain manages to get quite close to each one. Of course it’s not just lighthouses but small islands, old forts, giant and opulent mansions, ostentatious and breath taking yachts, sleek world champion sail boats and various sea birds are everywhere you look. The Millennium sneaks up into Newport Harbor so you get to almost reach out and touch the waterfront of the City by the Sea. Even though it was absolutely pouring, the crummiest weather possible for such a tour, everyone had a great time. The crew was especially accommodating and nice. One of our party was in a wheelchair and the crew went out of their way to help, assist but never intrude. They couldn’t have been nicer. There was just so much to see, smell, hear and experience that everyone agreed that they would love to do the cruse again, preferably in weather a bit less inclement. History and folklore The sea and wind in your face. And of course lighthouses It can’t get much better.