Willging Art Services

My first visit here and definitely not my last one!
I was referred by a colleague of mine to visit this place for poster framing. I spoke with Theresa (hopefully not misspelling name) and she was more than happy to help me out. She gave me a quote and offered me many options. I was sold by there customer service and just how well they handled everything. I just picked up my «Straight Outta Compton» frame earlier this afternoon and let me tell you that this frame was crafted from the creator himself. To sum it all up, with their very excellent customer service and very fine work they have provided for me, I will be back for more business.

Yes… great service and product selection, plus reasonable prices.
It’s our go to for all our frames.
Best yet… they install, too!
It’s a best kept secret!

I’ve utilized Willging’s services to frame around 8 pieces over the past year that are now (stunningly) adorning the walls of my new home.
As far as quality goes, the majority of framers out there (just as Willging is) are very good — one has to be a perfectionist to even go into this line of work. So here’s what makes Willging stand out from other shops I’ve used in the past, both big and small:
1) Customer service. Everyone is extremely friendly, and I never felt rushed to make a decision. Perhaps more importantly, they never tried to upsell me on anything, or nickel and dime. They are creative collaborators who want their customers to be happy — they were happy to spend just as much time and care with me on a $ 60 mat-​only job (to put into a frame I already had) as they did on a $ 600 frame. And my larger pieces wouldn’t fit in my car, so Joe (the owner) had no problem personally dropping them off for me, at no charge. Good luck getting Aaron Bros to do that, lol.
2) Aesthetic sense. Most of the time I knew exactly what I wanted, or at least close to it. Then Joe and Therese would always give wonderful ideas on how to best enhance the direction I was going in. They have a great eye, and always are able to articulate their ideas as to why a certain mat or fillet or style of frame will complement the artwork — they do not just throw out ideas willy-​nilly to see what sticks.
3) Selection. They have an *astounding* amount of frames to choose from. I never had a problem finding something that «spoke to me» on the wall. And then there are literally thousands more in a giant cabinet that Therese somehow is able to magically navigate and pull out additional related options.
4) Price. These are custom made frames, from top-​notch materials. For what you are getting (including all the time spent on precision labor, not to mention creative brainstorming) Willging is certainly reasonable. If you need a «budget» frame, there are certainly pre-​made frames out there that will cost much less. But for a custom job, I doubt you can find much better pricing. When I moved to Studio City, this was the second place I stumbled across — I did not even consider using the first one I stopped into because they were priced around 30% higher than Willging!
One note to keep in mind is that they always seem to be extremely busy. (They do a lot of work for the studios.) I didn’t have any urgent turnaround needs so I didn’t really care that their 2-​week estimates generally stretched to 3 – 4 weeks. If you desperately need your pieces back within a certain timeframe, I’m sure they’d accommodate — just make sure to specify. As long as I live in this area, Willging is the only place I will turn to for custom framing.

This place is great! A family business are all very helpful. Their prices are competitive and the finished product they deliver looks fantastic.

I was in a jam right before Christmas, and Joe was able to cut some glass for me on really short notice. He’s a super nice guy, and the service was amazing. Highly recommended!

Now I’m a return customer, that’s how much I like this place. I brought in a small oil painting on board and I had such fun looking at corner frame samples with the gal behind the desk. We were on a hunt for the perfect frame, it made the experience really fun. They do more than frame a picture, they have an eye for the medium and what frame would work best with what you have.

These guys are GREAT! They have a WIDE variety of frame styles the staff is super friendly and talk me through everything as I am ignorant to there craft. And did it WITHOUT making me feel like they were trying to only sell me the most expencuve thing they could. They worked within my budget and there work FAR exceeded my expectations! They even went so far as to send someone out to pick up and repair a bigger framed poster for me. Who else is gunna do that for you now a days?
SUPPORT LOCAL BUSINESSES!

This is the only place I will go for my framing! I have been going here for years and have only had good experiences. Everything in my home is framed by them. I am a photographer and I recommend them to clients!
The owners are the nicest people ever and are extremely helpful. They take great pride and care of your art. They truly are professional and know what they are doing. They keep records of everything for their clients so you can keep your framing
consistent.
They are not the cheapest, but they are certainly not overpriced by any means. You get quality and good service so it’s worth it!
As long as I’m in L. A Willging will be my framers!

Great great place. I’ve had 5 jobs done here and couldn’t have asked for a better experience every time. Going back again this weekend for another frame job.

I’ve had two jobs done here. Both done speedy, and great quality. Very friendly service. I would definitely recommend them.

I like these guys. Had been waiting quite a few years to frame a series of 16 small water colors, primarily due to cost. The service here was personal, and prices reasonable. Took time with me to really make sure I got what I wanted and helped me make selections that would compliment the artwork. Turnaround was fairly quick & they even fixed another piece I brought in for free.

All the 5 star reviews below are right, this place is GREAT! Went in there yesterday (with a mirror I purchased from somewhere else might I add) with a few questions about the frame and securing it to the wall. Not only did they answer all my questions, they added new hooks on to it, and sent me away with the proper wall hangers, ALL FREE OF CHARGE! This is a place that understands customer service. After this kind act, I will only get my framing work done there, and will recommend them to everyone I know! So do yourself a favor, DON’T BOTHER GOING ANYWHERE ELSE!!!

I’ve had a few things framed here now. They work with you to find the right frame and matte for your piece within your budget. They’re very friendly and easy to work with and processed a rush order beautifully and without making me feel like an imposition (which has happened other places).
They’ll be my only framers from here on out.
Thanks guys!

An photographer friend was kind enough to give me a large format print to hang in my house so that I could finally have real art on my walls. I needed a framer and saw that Willging had lots of positive reviews on Unilocal.
I was delighted to find that Joe Willging was very personable and lifelong resident of the valley. He explained his shop used to be in Sherman Oaks but he moved it to North Hollywood to be closer to the studios. I enjoyed discussing the neighborhood and history of the area with him when I dropped my piece off and discussing John Lennon with him when I picked my piece up.
Joe helped me select a frame appropriate to my condo and piece of art. His advice was helpful to me as a first timer selecting a frame for a large piece of art.

Framing is a pricey endeavor and Willging isn’t cheap but neither is it the most expensive framer. This is a place that really cares about what they do — especially since I am fairly certain they exist on word of mouth.
The nice folks at Willging have framed most if not all of my art for the past 10 years. They do a magnificent job and could not be any nicer or less pretentious in the process.

I love independent businesses and go out of my way to find and support them. I have to say that Willging Art Services did a very good job on the item I ordered. Things definitely didn’t work out as well as I’d hoped, though. After not hearing from them for almost two weeks, I called them and learned that my item had been ready for some time. They apologetically told me that they couldn’t understand why I hadn’t been notified. That same day, I drove over 20 miles to pick up my piece only to find that it was badly damaged; that should have been detected before I got there. They sent out the piece to redone but, once again, I had to called to find out that the item was ready. They were pretty blasé about the whole thing and didn’t offer even the slightest discount or a ‘Please try us again. We’ll do better next time.’ The irony is that friends had told me about a framer much closer but I’d wanted to give these folks a try. Again, we’re very happy with the finished item and the price was reasonable but the service, though very personable and friendly in the shop itself, was oddly disconnected in the follow-​up. I’m still shaking my head over it but I just brought over $ 1000 in work to another shop rather than go back to Willging.

This is a family run business. They are outstanding! Therese went out of her way to help me choose a mirror. She gave me several samples of frames and a mirror to take home so that I could make the best choice. I checked out several other places, but they could not compare to Willging’s. I purchased a mirror from them and will continue to consult them for any future framing needs. Their prices are definitely better than most.

I wouldn’t trust anyone else with my photographs! Very friendly, professional. Fairly priced.

Fight the power! This little mom and pop (actually brother and sister) store rocks!
It first got my attention with the sun glare off the mirrors they have outside their very unassuming store.
Forget that mirror that everyone has from Pottery Barn, Willging will make you a custom-​made one for about the same price! We bought a custom mirror that someone ended up not buying and had a matching one made for less than what PB would have cost.
From then on, it’s became the only place I go for all my framing needs as well (e.g. Lindsay’s mug shot, Britney’s wig, etc.).
They are extremely nice, down-​to-​earth, knowledgeable and will help you find a hard-​to-​find item through a seemingly endless supply of contacts around the world.
They are totally dependent on word-​of-​mouth, so why not word-​of-​Yelp too?