Royal Garden Apartments

Lovely apartment building, lots of ample space, private parking. Very close to hip places and restaurants. The only reason why I’m not giving a 5 star is because the manager is not always there, however the handy man are there to help when needed. If you like going to city walk like myself it’s only 15 mins away.

Everything you read in these review is true. This place needs to be closed down by the health dept. It is a cockroach infested hell hole. I just moved my kids out after a year of no management, no responses and no one there giving a shit. The security door on the front never locks, the gate in the back is stuck open half the time and the security door in the back was ripped off its hinges and never replaced. The owner of this place should be in jail.

What ever you do. DO NOT MOVE HERE!!! I would recommend living in a BOX before telling someone to move here! I repeat, DO NOT MOVE HERE! The management is HORRIBLE! Management changes every other month! I’m not even sure if there is a manager for the apartment at this moment. There are NO maintenance men! Our AC system broke over 5 months ago, the fan in the bathroom broke months ago, our dish washer has NEVER worked, the heater has NEVER worked, our garbage disposal broke as well.
This apartment is the most disgusting apartment I have ever seen in my 29 years of living. Let’s talk about these ROACHES. There are so many roaches, you would think we live outside in an alley by a trash can … We’ve had to throw away dishes because baby roaches were born in our cabinets as well as throw away our silverware for the same reason. These roaches love the bathroom and especially the shower. Whatever you do, don’t wake up at 2am to use the restroom because they’re all over at that hour. They’re even in the toilet bowl. The roach problem is SO BAD, I never invited family over and I’ve been here for 12 months. I have to wear flip-​flops whenever I walk around the apartment (I never go barefoot because they’re all over the floors and blend in with the tiles). I’ve thrown away comforters because I’ve found them in my bed. This may sound funny but they’ve even fell on my head a few times. The most — disgusting place ever. EVER. These are not made up stories and I am not over exaggerating. My lease is up next month and I can not wait to move!!!
Let’s talk about how thin the walls are here. They’ve installed wooden floors upstairs and we can hear EVERY foot step! We hear neighbors arguing daily and we could hear every word. Every one is moving out!!! This place will be vacant soon!
You may be looking for a place to move into quickly because it’s needed and this place is «cheap,» but don’t be fooled by the price! SAVE YOURSELVES! This place is a health hazard! Dust, mildew & mold everywhere!!! Run away!!!

This place is the biggest SLUM ever!!! I don’t even know where to begin! This is going to be a major rant but you better read it because it is THE TRUTH about this GHETTO SLUM-​HOLE!!! My husband and I currently live here and we still have 5 more months till the lease is over. So here is a list of royal garden slum issues:
1. The manager changes every 3 months, and who even cares because they are never in the office anyway!
2. ALL of the electricity outlets in our kitchen broke about 2 months after we moved in, so we had to move the fridge out of the kitchen and placed it in the living room. We had our toaster and microwave in the living room as well because none of the outlets in the kitchen worked! AND THEY JUST FIXED IT NOW — 5 months after we reported it!
3. There are noisy and obnoxious families living here — people fighting and screaming and swearing at each other all the time.
4. All the kids run around and play on the balconies and are super loud and annoying ²⁴⁄₇! They also sit on the stairs so you have to dodge their bodies with your legs if you want to go up to your apartment.
5. There is a gate for the parking space and it NEVER works. Management sold us remote controls for the gate for 30 dollars and we never got to use it because it’s always OPEN.
6. We keep our apartment surgically clean and we still have roaches that crawl out of the sink into our lives!!! The whole building is so roach infested and it’s beyond disgusting!!! We even had roaches come out of our oven!
7. Our actual ceiling had a hole in it and whenever it rained we had water dripping onto our bed!!! My husband was actually woken up one morning because rain water was dripping on his face from the hole in the ceiling! They tried to fix this 3 times before the actually fixed it!
8. The dumpster in the parking lot reeks of decomposing corpses and there are homeless people chilling in the parking space every night, going thru the dumpster and pushing carts around!
I could probably go on but if I haven’t made my point yet, and you are still considering living here, you’re in for a nightmare! Have fun when the roaches come out and dance on your dinner table while you’re eating!

Horrible, lousy service, roach infested, place to live. I’ve moved out, the place is a dump. All of the previous reviews about how terrible this place are true. I wish I would have read the reviews before moving in. My neighbors, very sweet Mormon young ladies also moved out last month due to how infested with roaches their apartment became. The bathroom ceiling falling apart, the closet started to leak when it rained and ruined an Xbox I had as well as left a horrible mess. Even though I complained about the leaking and my broken console, they did nothing to replace my game console and/​or fix the leaking roof problem. I had to put a big bucket in the closet every time it rained. No matter how much I cleaned and made sure absolutely no food was left out, the roaches from the pipes and other apts. made their way into mine as well. This place is a total dump… they are also very unorganized and I find it really strange that almost every 3 mths. there’s always a new apt. manager. Something is definitely wrong with this place. OMG! And the pool is just slightly bigger than a jacuzzi… a tiny little pool shared by five different buildings!!! GROSS!!! Some of the neighbor kids that have gotten in that pool have complained of ear and eye infections. This place is a true disappointment.

My girlfriend and i lived here for 11 months and broke our lease to escape this building.
I am writing this, as all the others here have I’m sure, not to complain but to WARN people and families who are thinking of living here.
This apartment complex is THE perfect example of a slum. The building is irreparably infested with roaches. We had to get rid of nearly everything we had to escape the damages the roach problem here caused us. NO exaggeration here whatsoever; they were EVERYWHERE once the spring and summer months hit (it was not as noticeable during fall and winter when we moved in) despite the fact that we cleaned constantly.
The «manager» changes every month or so because the parent property company, JK residential services, is terrible to their employees. There is no security whatsoever, so there are non residents and homeless folks both passed out and roaming the halls all day and into the morning. The building simply needs to be torn down. There is no fixing this place.

Do not move in to this dump. This was a hell hole for me and my daughter. It was infested with roaches, they never let me know of this and they painted over a ton of them. I didn’t notice until I moved in. They have a new manager every 3 months. I lived here for almost 2 years because I had no place to go. It was the worst experience of my life. My apartment flooded and I let them know, something is leaking, I heard the pipe burst. They didn’t believe me and pretty soon the entire bedroom was filled with water, there was no number for a manager, because the new one was living there but claimed she hasn’t started yet and wouldn’t help me. I called the regular number and nothing. I couldn’t find the handy man either, I left messages and nothing. I had to move all of my stuff into my living room and sleep on the couch for a week! They wouldn’t put me up in a hotel/​motel nor knock it off my rent. I hate these people with a passion. As you can see there is not one good rating on here. The word should be spread, they need to be shut down. They are total slumlords.

If I could give this place negative stars I would. Avoid this place. Roaches, loud neighbors, management is horrible, too much rent for a place where you can live in a sanitary place and peaceful place. Management changes every 3 months. Things don’t get fixed and they turn off the water with out letting you know in advance.

I am currently living at this apartment complex and thank god my lease is up in a month. This place is absolutely awful! New manager every 2 months and they are never there. The building reeks of weed. The place is filthy and infested with cockroaches (no matter how clean you keep your individual apartment). I didn’t notice when I first moved in but I can see where they painted over dead cockroaches on the wall and in the drawers. There have been multiple complaints from me an other tenants, but nothing has been done. And they advertise «controlled access». Well, last week there was a homeless man sleeping in the hallway. He knocked on our door and asked for a light for his cigarette! This place is such a dump and should be shut down. Trying to give people a fair warning. DO NOT MOVE INTO THIS PLACE!!! You will regret it just like I am. Counting the days until my lease is up.

So terrible. Dirty, slummy, cockroaches. New and incompetent managers every 2 – 3 weeks. No one ever in the office, which is the only place you can load money onto a card to use the laundry room. I would still have to drive to a laundry mat regularly. Broken security gate always left open. They were constantly posting notices to enter my apartment and were supposed to have done some major upgrading construction on the complex to justify to 17% rent increase on my rent controlled apartment, but they never did anything to my unit. (Despite me having to empty all my cupboards and shelves and move all of my furniture 2 feet from the wall for several days… they never did any work. I even asked multiple times both verbally and in writing for an itemized list the upgrades/​work done in my apartment. Never got one.) After I moved out, they took over 50% of my security deposit for «painting» which is illegal since CA renters laws are pretty clear that slight wear and tear and a fresh coat for new renters is the responsibility of the property, not the former tenant. I left that apartment cleaner than when I moved in and they stole my money from the deposit. Still waiting to get a phone number from someone on the corporate office. DO NOT LIVE THERE… RUN AWAY!!! YOU HAVE BEEN WARNED!!!

This place is a nightmare! DO NOT EVER RENT FROM THIS PLACE THEY ARE SLUMLORDS!!! First off they will take your deposit and cash in on it like it’s rent. They will come into your apartment unannounced even if you set up an appointment with them they have changed managers 7 times since I moved in on ⁹⁄₂₀₁₁. Some days you will have water some days you won’t they will not put a notice on your door to warn you that they are coming into your apartment and they have a tendancy to do this around the holidays and summertime when it’s really hot! The management is Ghetto they don’t look after their people I went to court today and I happened to run into another tenant who was there for the same thing I was there for. Cockroaches I have to spray deadly chemicals just to keep them out of my apartment! Her side is worse than mine. These slumlords are evil they are the reason why this entire neighborhood is the way it is they let whomever move into the units you will hear kids running up and down the complex all day all night the health department wrote them up several times for having a dirty pool and not providing adequate water for their tenants no hot water! The water heater to the unit is broken but it’s fake they don’t want to pay for the hot water so they turn it off and they will not reduce the rent because you can’t get a hold of anyone to even work anything out. If you take them to court they will lie through their teeth and say that they never did any of this. If you ever ever decide to move in here don’t do it! you will be sorry, you will never be able to get a hold of management and they will charge your invisible account that you never new you had and say you owe them money extra money like an additional 200 a month. I have a court date with them on April, 11^th 2013 for not providing adequate hot water and no water and a team of us are planning on having a class action lawsuit against this company for deceit and perjury by the way they have several open vacancies they can’t fill and people come and go like hot cakes! BE AWARE!!!
If you move here you will regret it! They have no compassion for any of their tenants they will take every penny every dime you’ve got and in the end you will be the one getting the short end of the stick unless you want to live with cockroaches in a building that looks decent from the outside and when you get in their suckingyou dry for that 950.00 which doesn’t even include utilities for this piece of crap and if you plan on special Holidays to not have water than do not move here you will go through unexpected hardships. This is a warning like they use to broadcast on TV. This is a warning!!! I want to laugh that’s how much of a Joke this place is. And the Supervisor you will never see her until you take her to court and call her a slumlord to her face she will walk away as if she never heard you. And act like her @#$%^don’t stink. GHETTTTOOOOOOO GET OUT THE GHETTOOOO. Trust me you will regret it!

***I AM TAKING THIS COMPANY TO COURT!!!***
DO NOT MOVE IN HERE!!!
i’ve lived here since march 2011 and this place is SO dysfunctional!!!
there is too much to type out, so here is a short list of reasons why NOT to move in here:
–COCKROACHES
–THEY LIE: lied about damages to my apartment and therefore kept my security deposit
–do not comply with CA state housing laws & renter’s right
–turn off the hot water on your unexpectedly (sometimes days at a time)
–enter your apartment several times per month unannounced
–there is never anyone in the office (royal gardens) or the property management office (jk residential)
–no one returns phone calls
–no one returns emails
–it takes days (sometimes even weeks) to respond to your apt «fix it» request (i.e. broken garbage disposal, etc)
–there is a new property manager every 3 months
–the «secured parking» gate is ALWAYS broken and left open
i am taking them to court because they have not complied with CA state renter’s rights in returning my deposit to me within 21 days (NOT business days, REGULAR days – 3 weeks), no one will return my numerous voicemails, emails – in fact, they told me they cannot give out the property supervisor’s email to me to find out why my deposit wasn’t returned to me!!!, they have NO evidence i left damages to my apartment, the entire company is a fucking scam, and the property manager changes every 3 months (assuming they do not «pass» a 90-​day probationary period so jk residential does not have to provide them with benefits?) and has no clue as to wtf is going and why the complex (and company) is such a fucking mess.
DO NOT MOVE IN HERE!!!
oh did i mention that when i gave my 30 days notice, the property manager AND property supervisor knocked on my door and BEGGED me to stay!!! WHO DOES THAT!!! WHAT COMPANY IS THAT DESPERATE!!!
STAY FAR FAR AWAY FROM THIS PLACE!!!
***UPDATE***
i finally got through to their accounting dept. at jk residential services (parent company) and they told me not only do i not get my deposit back due damages (LIE!!!), but i am also being charged an additional $ 415 for damages and to pay up immediately! the «collections guy» named «jacob» (totally NOT his name since he had a thick indian accent and could barely speak english) refused to tell me the damages and why i’m being charged $ 915, yelled at me, refused to tell me his last name when i asked him, and said if i don’t like it then take this to court… which i have! court date is 12÷27÷12!!! i also warned my former neighbor about this situation and he said he’s heard the same story from past neighbors, and is worried about when he moves out since he’s looking right now. so i guess this is what a sketchy, desperate company does: tries to fuck over their tenants cuz they can’t get their shit together! this place is a total SCAM and steer clear of it!!!

This place is horrible!!! The manager is an Indian guy name Dhana and he knows absolutely NOTHING! All he is worried about is renting the place ! He doesn’t care to who, long as you have a pulse, a social security card, and check stubs! He could not give me any direct answer as to why I had to provide a COPY of my social to have on file. With the kind of people that work their why would I have that valuable information on file! And when I asked why he needed it he could not not answer me, and then I asked for a manager and he said he was. So I asked to speak to someone above him and he wouldn’t give me a name and said that was policy and hung up the phone.
I have lived at places much more expensive then this (double the price) and never did I have to provide my social security card. of course my social number but not my card.
Dhana is RUDE, incompetent and unprofessional. I can’t image what living there would be like, he clearly is the kind of manager that will not be there when something in your apartment goes wrong!