CM Refrigeration

Had a leaking display case. They charged $ 188 to come out and «diagnose» the problem. I was told that would not be applied to any eventual repairs (unlike every other repair company out there, and which is contradicted in a reply to another customer here on Unilocal.See their response to Robyn M. below).
The technician demanded the case be emptied before he would even look at it, and didn’t help at all, just stood there waiting/​yelling into his bluetooth earpiece while I emptied the entire case myself. Without any testing, he declared that a motor and fan needed to be replaced, emptied the drip pan, and then wrote up an invoice for $ 188. No estimate for repair costs or time frame for repairs.
With a still leaking display case, I had to wait until the end of the following day to get a quote for the repair, and it turned out to be over $ 800 and was told it would take a week for them to get to. Needless to say, I called around to get a second opinion, and fortunately found someone who repaired it the same day for $ 140.
These guys are crooks and should be avoided at all costs. They prey on people who find themselves in an emergency situations and have no where else to turn. Do yourself a favor and find someone reputable that you can call upon before it’s too late.

the absolute worst repairman i have ever experienced, I own many rental units and commercial property and I have repairman almost on a daily basis, Pacific sales called this company to repair my brand new U-​line ice maker, first the repair said my electrical outlet was not working, I plugged something else in to the plug and that worked so he plugged the ice maker back in to the plug and then said the ice maker was fine, I told him that it not working so then he preceded to take the back off the unit to inspect it and diagnosed that a plug inside had shorted out and didn’t have any parts on his truck and didn’t know how long it would take to get parts BEWARE!!! they just want to come and get the service fee and not have to deal with fixing the product, they make more money just making service calls then having to come back with a part. Then you have to call someone else and pay another service charge.
BEWARE!!!

When they heard that tenants with a newborn child had thawing baby food in a seemingly malfunctioning freezer/​fridge, their technician Carlos Morejon came out on a Saturday morning — his day off. When the problem turned out to be the user and not the fridge (the fridge door was not being shut properly), Morejon was not patronizing or recriminating but simply showed the tenants how to use the rather high tech Perlick undercounted fridge safely and correctly. — Emily Green

Very helpful and friendly. I had no issues at all and would highly recommend him.

The service fee is $ 160 just to come out and look around– doesn’t include parts. I have had plenty of appliances serviced before
And the cost is never above $ 100. They haven’t even come to the house yet but so far I am not impressed.

I would definitely NOT recommend these guys. Here is my experience: Less than two years ago, they replaced the heaters in my freezer — to the tune of $ 614.67. The tech told me that it was worth it to spend that much $$ because my freezer would be «like new». The same part stopped working a few months ago. I called them, and their tech came out, took a cursory look, and said the heater was broken again, and quoted me over $ 800 to fix it again! I told them they had fixed it less than two years ago, and after numerous calls back and forth over a week, the owner Carlos finally claimed they couldn’t find my receipt. When I found mine, and faxed it to them, they claimed oh we don’t warranty our work or the parts for more than a year. Carlos said he’d give me a «deal» for $ 750. He claimed the parts were super expensive. I called around and found another place (see my review for Amir at Pacific Appliance Repair) who came out the same day and fixed the heater for $ 175 (parts AND labor).