Circulating Air, Inc

This company is the prefered vendor of my condo, so I had them to fix the ac unit, and the service itself was not bad.
The repair guy who came in charged for the 30 minutes to find a parking spot in downtown LA. I confirmed with him if that was the rule, and he said that’s what they normally do.
I didn’t want to argue with him at my place because he is a very sturdy guy and I’m not, and I was alone .
Checked with the main office after he left, I found out that he was supposed to bill from when he actually started working.
I’m waiting for the main office’s call to correct this issue.
It’s $ 65 for me, but I wouldn’t hire service providers who don’t know what the reputation means on their job.

They came out 3 times to service our unit over a 2 month span. They flushed it on one of the visits. They eventually told us we would need to replace the entire unit at a cost of over $ 6,400 not including the installation. Had a 2^nd opinion come out only to explain and discover the water source was never turned back on by the repairman at C. Air, and that the hoses weren’t put back on properly evidenced by leaking when the water was turned back on. Unfortunately, this repairman couldn’t work on this type of unit cause they weren’t insured for them. Explained this to someone at C. Air and he blamed the 2^nd opinion for not «completing the job». Finally had a 3^rd opinion come out to have a look.
Long story short, 3^rd opinion did a much more thorough inspection and flushing of the system and our AC has been working great over the last hot hot month without any issues.
Giving 2 stars instead of 1, because a rep from C. Air did finally call to apologize for the incident.

From the initial discussion appt to the final system walk thru Project Manager Jaime and each and every technician and electrician were wonderful to work with. Professional and dependable from start to finish. They installed a high tech mini-​split AC/​heat system in our home. We have a 1920’s house with many limitations and complications– each potential problem was addressed and successfully solved. I whole heartedly recommend this company.
Colleen S-​Chatsworth

Very disappointed. I called them to ask for an estimation. While I was explaining what I was looking for. Technician guy shut me up saying he is in the middle of something and he would call me back after it is done.
Guess what I never received a call back. Still waiting. Very rude.

Hi Circulating Air! I’d like to inform you that you have a driver who is a total jerk! Now, I understand if your man wants to drive 50 mph in the middle lane of the freeway. He’s on the clock and he is getting paid whether or not he shows up on time. But your guy decided he wanted to live his dream as a Nascar racer and not let me pass on his left. It was the perfect way to start my week! All I could do was laugh as your guy, who must have been around 50, laughed at me as he blocked me in. The exciting thing was he was driving the company truck with your name all over it! So instead of some dude just getting his kicks giving others a hard time, I get your company name and phone number!
And, just to put the cherry on top, I work for a restaurant chain that loves to take bids on new HVAC.

Circulating Air is a great company! I am a production manager for a special fx make-​up studio. I have hired other companies in the past that were overpriced and have told me our units were shot and we needed to upgrade our units. I was referred to Circulating Air by a close friend and called them up to get an estimate. I was able to get a same day appointment. Their tech was able to give me proper analysis of what was really going on with our units. I had an estimate by the end of the day and had a technicain out to fix the problem within 24 hours. I would recommend their services any time. Their great in customer service, and skilled at what they do. Their technicians are certified, fast, clean, and very friendly. I was so impressed by there services that I signed up for a service contract and have a technician come out every two months to keep our units maintained properly and to have the filters changed. I have not had any problems since we started doing business with Circulating Air. Don’t waste your time and call TODAY!

They were bitchin’. They came to my house the same day I called them, they took care of the problem without trying to squeeze me for every penny on things that I didn’t need. I will definitely be using them for my AC and heating needs in the future.