Appliances Electrical Services

Called about a common problem with my Samsung washing machine (they also go by the name «Samsung Repair Services»). They sent out a technician for $ 70. Without even looking at the machine, the technician said it was an electrical problem that rendered it off warranty and that it would be $ 550+ to fix. He suggested I just buy a new one from his friend. My machine is 3 years old.
I did a quick YouTube search and found a DIY fix for $ 90 — and it wasn’t an electrical problem.
Don’t give this company your money.

The service Vito provided was excellent. He was very friendly and eager to be of service! We called him to service our Bosch dishwasher that had calcium build up and was not cleaning dishes. He not only cleaned it like new, but gave us tips on how to maintain it on a quarterly basis. He cleaned the filters and swing arms so well from calcium that we didn’t even need replace it with the new parts he had with him. During the 1 hr and 45 minute visit, he also cleaned the calcium from washing machine and also cleaned the coils beneath the fridge. The wife is very happy!
He’s a super hard worker — staying until 9:30p to finish the job thoroughly. He deserves a raise! :)

I called because my 2 year old Viking range broke. They sent a serviceman out who took the stove apart, told me it was the control board and gave me an estimate of $ 589. I told him I didn’t believe that a 2 year old top of the line stove could be broken to that extent and «no thank you» on the repair. I began to think maybe I should check the warranty. He then tried to convince me that the stove was manufactured 3 yrs ago and so whatever warranty I had would be expired. Really? I paid him his $ 59 service call and promptly showed him the door. I then called Viking and not only was this repairman’s story not the case, they told me that the 2 year warranty was still good even though 2 years had just passed-​and they would send someone out to fix it FREE!
I asked the Viking serviceman how much it would have cost to fix and he said $ 190 (including service charge). It was a wire that needed replacing. Wow! Shame on you A.E.S. Just be honest and fix what’s really broken. It goes a lot further than cheating people of their hard earned dollars and lying to them. Had the A.E.S serviceman found the correct problem and told me $ 190, I would have likely paid it and not even called the manufacturer. Thanks for the savings and kudos to Viking!

Sergey was here and he was very knowledgable and showed me what was wrong with my refrigerator. He was fast, friendly, professional, and same day service. I’m definitely calling this business again, if I have any issues with my kitchen appliances.

My refrigerator stopped making ice. I asked my friend who I should call, he had a great experience with Appliances Electrical Services. I am very happy that I found this company.
A serviceman was sent to my house within 1 hour. He did a great job. My Bosch refrigerator is now running well. I would recommend them to anyone.

I made a phone call at noon to Applicance Electrical Services regarding my Bertazzoni Oven not turning on. Before doing so, I made multiple calls to different repair companies non of which service this oven due to the high quality brand name. I was extremely surprised when this company said they can fix it and they arrived within a few hours to my home with the correct parts and tools. Sergeiy came and was very polite and professional. He found the problem within seconds and fixed it right on the spot. The prices are reasonable and with warranty. I definitely recommended this company for all Applicance repair needs. It was a pleasure doing business with you. Thank you Sergeiy!!!

BEWARE! THIS PLACE IS A TOTAL RIP-​OFF! I had a service person, Rusty, come to my home to fix my barbecue. Although I told him that I planned to order a few new parts, he insisted on «helping» me with this. He then prepared an estimate for repairing my barbecue for $ 1,204.80!!! This included «parts» in the amount of $ 875.97. When I asked him whether there was a «mark-​up» on the prices, he said «just a little.» As soon as he left, however, I checked the prices and discovered that he was charging me, for example, $ 437 for a part I could purchase on-​line for $ 79!!! I immediately called him and confronted him about his prices. He told me that he was willing to «adjust» the prices for the parts, but would have to increase his labor costs by $ 500! I couldn’t believe it. .. he absolutely knew that he was ripping me off! I called and cancelled my credit card deposit and told him to have his supervisor call me. Of course, I have not heard a thing from these crooks.

This is the worst company you can deal with.
I called them since my Bosch dishwasher was not draining.
Mr. Rusty came and told me the service call will cost $ 60.00 and it will go towards repair if I decide to have the work done with his company. He was checking for the problem and did tell me that I need to have the pump replaced, and it will be $ 100.00 labor plus the part. I stated that it was OK and he should fix it. He prepared the invoice
and presented it me to sign. Surprise, he wrote $ 150.00 labor and $ 85.00 to pull out the dishwasher plus $ 185.56 for the new pump. I asked him about the $ 50.00 more for labor plus the $ 85.00 for pulling out the dishwasher. Rusty was trying to tell me that pulling out the dishwasher is not part of the labor and I have to pay extra. Well I paid him the service call and sent him on his way as I was not will to pay more then he stated. Well there are only two screws holding the dishwasher to the counter top.
So I takes only ONE minute to pull it out. So I checked online for a replacement pump and I found it for $ 65.00 the I was checking how to change it. Surprise, I found out you DO NOT have to take out the dishwasher, it is easy to do it from the front.
Well I got the part by FedEx and I installed it myself from A-​Z in 15 minutes.
So they want to make $ 355.00 on a 15 minute job.
DON’T USE THEM.

Horrible service — they told me the repairman was on his way and would be at my house in 15 – 20 minutes. Instead I waited for 5 hours on a Saturday afternoon and no one ever showed up Avoid at all costs!!!

This company is absolutely dishonest and incapable of fixing appliances. The repairperson «diagnosed» the dishwasher problem in a few minutes, ordered a part, and took 2 weeks to come back to «fix». After $ 300 was spent, the dishwasher remained exactly the same as prior to the repair: broken. When I called the office, the person who answered asked what I had done to break it again. He did not call the owner or repairperson as asked, was completely dishonest, and extremely disrespectful on the phone.
These people are serious crooks and will take the money and run.

WARNING!!! These people total are scammers. We have a Miele dishwasher. The guy came and looked at it for a few seconds and said we needed a new drain pump and it was going be $ 450 because the part was $ 220. He said he couldn’t do until monday because of the part and he needed a $ 100 deposit. Gave him the $ 100 deposit.
Then my real estate agent reminded me that we had a home warranty policy that covered the dishwasher. I called them and they sent a repair man out right away. He found a small piece of plastic in the drain tube. Problem solved!!!
Called these people back to try and get my deposit back. They said they’d send and never did. Total scumbags. After reading other reviews I see I’m not the first person they tried to scam.

Horrible! Dishonest!!! Poorly trained technicians! Cheap replacement parts not by the manufacturer! Multiple cancelled appointments! Unless you want this experience, call someone else! Using this repair service for a simple oven problem was the worst experience I have had in the entire 19 years I’ve been a homeowner. Don’t be fooled by their ads that look like they are approved by appliance manufacturers. They are not, they do not use manufacturer approved parts, and they will have to come to you at least twice — and charge you for two visits — and that is only if they get it right. Trust me, they won’t.

This is a rip off outfit. They are not only unethical but the rudest and most offensive service people I have had the misfortune of dealing with. I urge everyone to stay away from them.

My Whirlpool french door refrigerator kept getting warm (up to 55 — 60 F), so I called this company for service. They sent out a technician, who was very professional and after examining the fridge, said he need to order a part. He ordered the part, came back and installed, and charged me for that service. The fridge worked better for a couple of days and was warm again. I called the technician, who had given me his phone number, and he came back, and said I needed to order yet another part. After a couple of weeks, he came back and installed the part and I paid only for the part. However, by this time, over a month had passed with me not being able to keep anything much in the fridge because it was not cold enough, and I had spent about $ 600. The second repair did not work either. I called the company, who promised to send the technician again. I also called the technician, who told me to turn off the fridge overnight and see if that fixed the problem (really?!). When I called back to tell him that did not work, I got voicemail and left message. I also called the company several times, and they kept promising to send someone, but never did. The technician also stopped answering my calls — so I was out $ 600 and still had the original problem.
I called another repair company, the technician showed up promptly, spend about half hour, found and fixed the problem — all for a total cost of $ 65! The fridge has been working as expected for the past two months. I wish I had called them first.

had a broken VIKING dishwasher called them up they showed up same day. gave me 2 quotes… one for repair and one if the motor needed to replace… and then got to work. 45 mins later my dishwasher was working and no replacement needed.
gave me great advice to maintain my appliances and warned me about needing to clean my fridge coils.
friendly courteous and professional. and got the job done fast and honest and didnt over charge.
recommend them to anyone with high end appliances.

We have a viking fridge that was broken (computer and button didn’t adjust the temp.) I kept putting it off. I went with another company and found them to be frustrating and always late. I called these guys. During the intial meeting they were a bit late. After another month delay (too busy) I finally contact them. Within a week they came over, fixed the entire fridge and did a great job and on time. I’m sure to contact these guys again.

2 years ago my boyfriend bought for my birthday Sub-​zero refrigerator and i loved this one. A month ago something happened with my refrigerator. Freezer stopped working suddenly and i was in shock. I called «Integrity» Inc, services guys and they fixed my refrigerator but after 2 – 3 days it’s broken again. I called again to these guys and they said i have to change one staff which costs almost a thousand dollars. They also said they have to order that staff and wait 3 – 4 weeks. After that my friend gave me phone number of the Appliances Electrical Services, Inc. I called to them and explained about my problem. They sent technician to my home right away and fixed my freezer in a hour. They gave me good price for service /​only $ 500/​. Also i got 1 year warrentee and now my refrigerator is working like a new one. I am very appriciated to these guys. Next time if i have any problem with my appliances, i will call to only APPLIANCES ELECTRICAL SERVICES. Thank you, guys!!!