AND Urgent Care

My new Dr. In the valley! I was apprehensive about seeing a new Dr and I called in. Nona immediately told me to come into their urgent care and that I would be seen asap. I came in and was seen within 20 minutes and am now on my way to a speedy recovery from this dreadful flu! Thanks so much for the caring A+ service.

Way beyond may expectation. In and out for flu and allergy with no wait. Took me one hour and twenty minutes all together. The prices were unbeatable very reasonable and affordable for everyone. The stuff was super nice polite and helpful office was very clean. The PA was very knowledgeable I’m very sutisfied didn’t wanna go anywhere at first was scared of the expenses and time that I was gonna spend but Thanks God I came here. Highly recommend

This place was so terrible, it was scary.
I walked in after suffering from the flu for 5 days, and I was just looking for a check up and hopefully some antibiotics.
I walk in, and three ladies at the desk just stare me… No hello, no instruction… Just staring. The last think a very sick girl needs is people staring her down.
Finally I get one of them to speak, and she’s barely audible, and she asks for my insurance. I have not yet received insurance cards, because my policy is new, so I give her my policy number. She stares at her computer for 5 minutes just to say, you need to call them. I’m annoyed, but I do it anyway. I get someone on the phone, and then she interrupts me and says «I got it to work.» Okay? Why couldn’t you have been thorough enough before, so I didn’t have to take this man’s time on the phone, just to hang up immediately.
So after all that, I wait a pretty short wait, and then finally a nurse calls me in.
Now I can understand it was probably an older building, but for a doctors office, it looked downright dirty. It started to worry me.
So the nurse sat me down and didn’t say a word AGAIN. She started to try and take my blood pressure. I guess the machine wasn’t working because she just kept coming in and out of the room pressing buttons. And it finally started working, but she didn’t tell me my blood pressure or anything and said softly under her breath «this way.» I couldn’t even hear it, but she left the room, so I just got up and followed her.
We went to another room, and the doctor was there. Once again, didn’t say hello or even introduce himself, so I don’t know his name. But he smelled like an ASHTRAY. It was so bad, it almost made me sick. His diagnosis was okay, except he kept asking me where I got this from. UM, HOW SHOULD I KNOW? Why does it matter?
He then suggested chest X-​rays. I go in the room and the nurse who dealt with my insurance tells me to take off my top and put on a gown. She and the other nurse just stand there, and don’t even close the door. So I get undressed quickly, and once again they just stare at me. I say, what next??? And then they kind of push me up against this thing. One nurse says frustrated to the other nurse, «You have to speak clearly to the patient, and tell them what to do!» So now apparently one of the nurse’s is in training. I understand they need to train people, but the whole time she didn’t seem to know anything at all, and that doesn’t make me feel comfortable.
We end up doing it twice, because the first time didn’t turn out because they didn’t explain the correct way to do it. So they leave the room and are gone for like 15 minutes, and I am half naked, the door is open and I have nothing to sit on. I could have passed out and no one would have blinked an eye. At one point, I went out in the hall, and said, «Hello?», and my doctor walked right past me and didn’t even look at me.
All in all, it was just ridiculous and horrible. How they are qualified to have a medical practice is beyond me. DO NOT WASTE YOUR TIME.

Woke up with an impacted ear, walked out with a clear ear passage and prescription for ear drops in under an hour.
The nurses were really sweet and comforting even as disgustingness flowed from me. The PA was direct, thorough, and personable.

I really thought that I would have to go to the emergency room and then I found Urgent Care A.N.D!!! I was able to go to the office after work at 7:30. I needed to have a minor procedure and it was nice to be able to go after work in the my neighborhood. Thank you for your service UCAND.

I had a food pain through my exercise in the gym, and so i went to this place recommend by a friend. It was my first visit here, parking on the rear is also convenient and a lot of space. The place is nice and clean, and staff are friendly. I had a doctor to check my foot, and gave me some prescription, strong medicine in pain relive and also medicine for healing my problem foot. (Doctor even call to the pharmacy near by to check if those medication are available for me to pick up and that location). Really pleasant with service and staff of this Clinic.

I’m updating my previous review as I am irritated the office manager felt the need to message me to argue points in my initial review. The reason for the low rating overall was the lack of cleanliness and privacy. The floor was filthy. You could see visible dirt on the brown tile. A child spilled a cup of water all over the waiting room floor and as the father cleaned it up with paper towels they turned black with dirt. This tells me that the floor is not mopped day to day as I was there as the clinic opened. In the rooms there was visible grime and dirt in the corners, walls, and baseboards. The privacy issue is huge. The «walls» are little more than partitions. They don’t connect to the ceiling even. I heard every word spoken in every room and could tell you the intimate details of all the other patients’ reasons for visiting. That means they can hear my business as well which makes a person feel awkward.
In the message the office manager disputed that I made it sound like I waited an hour and a half to be seen but the whole visit took that amount of time. This doesn’t even matter because I only spent 5 minutes with the nurse or PA (I don’t know what he was because he didn’t clarify his credentials when he introduced himself) who saw me.
This person also made a comment about me being a breastfeeding mom and asking for «controlled substances.» I will clarify that I was here for mastitis which is painful. In the past I’ve had this and my doctor prescribed Tylenol 3 to help take the edge off the pain and help with sleep as that is hard to do when you have nagging throbbing pain in your chest. It is possible to feed the baby pumped milk (which I have quite a bit) for the couple nights before the painful infection clears. I feel offended these people act like I asked for heroin and I am not even a drinker, it really takes a lot for me to even want to take something. I was miserable and hadn’t really slept much for two nights.
I also wanted to add that this person I saw told me that I «really need to get on medi-​cal» because I was at the moment indigent. I just moved to LA and my husband had just started a new job which we weren’t eligible for insurance yet (hence why I was being seen in this clinic rather than a real doctor’s office). I was happy to pay cash and have no problem doing so. It is not their business to make suggestions about my lack of insurance. I don’t need healthcare welfare as I can MORE than afford anything my family needs, not that it is any of their business.
All in all I knew what my problem was and mainly just needed a script for antibiotic, I got that and was feeling better after a couple days. For that I am grateful.

Found the location online for my daughter, we were amazed by their friendly environment. The ultrasound technician had such a professional approach. I would highly recommend to visit… We ended up switching our entire family…

Was in and out with svier cold sore throat and dehydrated got an IV and anything necessary for my situation very satisfied

My go to urgent care! Been here several times for X-​ray, ultrasound and high fever. Very friendly staff, very professional and never had to wait long to be seen (which is awesome). I highly recommend to anyone who wants best care without waiting hours for great service.

I had a X-​ray for my back-​pain, very pleased with service and staff, took me only 20 mins to have it all done.

Omg… I finally found an office that actually takes you in at exactly your appointment time. I loved the staff, very nice and extremely informative. Most importantly the clinic was sparkling clean! I highly recommend it

This is a great establishment when it comes to professional/​knowledgeable staff and friendly service. Extremely satisfied with overall services. Highly recommended to friends and family. Take my word and visit this place for your health care needs.

Low wait time, reasonable pricing and great staff. Had to take my friend there to get an xray and get stitches.

Really impressed with the clean facility and friendly staff. I came here due to a severe cut and they admitted me right away. Professional staff that know what they are doing and dont waste your time like other places. Thank you guys!

Been there this morning. Nice and friendly stuff, very professional, organized and quick service. Most importantly short waiting!!! I am very happy and will definitely recommend this place to my friends and relatives!

For an urgent care, this place is amazing! The staff is friendly, they get you in and out quickly, and it’s not packed.

Very short wait time. was seen right away. Great staff. they were very friendly. As a cash patient it was very reasonably priced.