Chase-Harris Septic Service

Inept, unorganized, and unprofessional. With the licensing laws the way they are, there are not many choices in Grafton to have a title V and septic pump done. It took almost an entire week to have my Title V done and septic pumped, this was done in April, I have yet to receive my paperwork. When I follow up, the confused girl that answers the phone can not keep track of the array of excuses that spill out of her mouth. I was charged for use of a backhoe to locate the septic cover that was 4 inches from the surface. My lawn was left in shambles and I was promised that grass seed would be planted for the butcher job done to my lawn. Seed was planted, by me, paid for out of my pocket. If getting the paperwork I already paid for takes this long, I assume they would show up this winter to plant new grass seed. Also, my Shovel & Landscaping rake that were located in my backyard against my house mysteriously disappeared after their 1^st visit and is still missing as of today. So If you want to be charged an extra $ 180 so some guy can play with a backhoe to locate a round piece of cement 4″ from the surface, leaving your yard as a muddy rock filled mess, steal your tools, and take forever to process your paperwork please feel free to contact these clowns. They will certainly not disappoint you.
UPDATE…
Since Chase-​Harris took so long 2 years ago to get my paperwork, the sale of our house fell through. Fast Forward to this week. The house is back on the market. I called Chase-​Harris to ask to pic up a copy of my Title V. I was told it wouldn’t be a problem, come pick it up the next day. I show up to the office and was rudely greeted by the owner and told that my promised paperwork was not done and he didn’t know when it would be done. Its good to see that Chase-​Harris never disappoints when it comes to disappointing people.

I had my septic pumped recently by Chase-Harrris…great service!