Hyatt Place Charleston Airport Convention Center

Overall nice stay — very clean property with friendly staff. Great breakfast with a good variety. Only complaint is that wifi did not work during the duration of the stay. Parking was also slightly limited at night as it filled up very quickly.

This place is your average Hyatt. But I gave it 4 stars because the good outweighed the not as good.
The good: friendly staff, big shower, free breakfast and Wi-​fi, close to the airport, clean, free parking
The not great: loud — you can hear all the traffic and sirens from outside as well as people in neighboring rooms when they are loud, elevators are slow as turtles
Glamorous this hotel is not, but it provides and good bed and shower when you need or want to be close to the airport.

The room was great.
The pool was great.
The location is decent, planes fly overhead.
The front desk is great, but guest services has some bad eggs.
The internet is paid for… Really?
The breakfast is fair.
Overall, this hotel does not fulfill the expectations that the price sets.

Each time we stepped into the Hotel we were greeted very kindly. The bar and snack area was very nice. The room was very elegant, clean and spacious. I slept on too of the couch and I found it pretty comfortable. I would definitely recommend this hotel. And hooray for free parking!

Checked in last night 3÷29÷15. During check-​in, we were greeted by friendly staff; it was easy and quick. There are two entrances (one in the rear) which is closer to the elevators but needs more lighting outside.
Room was clean but as soon as I turned on the heater to 72 — there was an odor (maybe cleaning solution) that odorized our room like perfume. Not too pleasant but once heater was turned off — odor stopped. It’s spacious and open. Wished there were (2) televisions. Well, didn’t drive to SC just to watch TV. There is a mini-​fridge which is always convenient when traveling with children.
Bathroom (toilet & tub) is very tight but manageable. Wish the fan and light were separate switches. It’s convenient that the the sink is outside of the toilet to allow others that may need to wash up can do it without waiting for someone in the toilet.
Day 1 — exercise room is well lit with free weights, (2) treadmill w/​video, and more. There are small towels to keep dry and cleaning wipes to wipe down the equipment before & after workout. Breakfast is nothing to boast about. Very simple. Funny Starbucks sign posted but cups are Seattle’s Best. Highlight of breakfast is the Yogurt (Activia).
Day 2 — breakfast was alright. Kids had no interest. Staff are polite and professional. The facility is kept clean. Conveniently located near outlet mall and lots of eateries.
The longer we stayed breakfast got worse. The sandwich breakfast meat was dry, the bagel and English muffin sandwiches was hard. Just ate the same thins each morning Actiivia yogurt with cottage cheese and tomato juice.
On our next visit to Charleston will not be returning here. The room rate doesn’t not fit the quality of stay and service. Nothing against the staff it just that breakfast could be better is quality, taste and variety.

This hotel is great. Staff was very friendly and professional. Room was spacious and clean. Plenty of parking. Close to the outlets, the airport and a bunch of restaurants. Within walking distance of the convention center. I definitely would recommend a stay here if you’re looking for a clean moderately priced place.

DO NOT PICK THIS HOTEL!
So, we had some major issues with this hotel. We had two bikes with us, and we called ahead and the staff informed us that they have room in storage for our bikes but when we arrived they do not. So, we ended up having to put the bikes in our room and they can only give us a room on the 2^nd floor.
Then, this is a pet friendly hotel so we had our dog with us, but we didn’t know there is $ 75 additional charge until the day we check out. How is this even expectable? We called the general manager when we get home (since she was off on our check out day), she was very rude and told us, she would have found storage for our bikes and that the additional pet fee is standard. Well, we understand but first, she wasn’t there, so it doesn’t make a difference if she could have found room for our bikes. Second, I would be ok with the pet fee if I have known up front. How could you charge someone extra fees without informing them up front?

The staff was great and very helpful however I woke up with 12 bed bug bites on my back and three days removed continue to deal and alleviate my scarred back. Stay away from room 414 or be sure to wear a full wet suit to avoid such a horrendous ordeal.

We really enjoyed our stay at this hotel. The staff is super friendly. I was very very impressed with the breakfast staff. I watched them accommodate several request from other guest (some very particular request) with no hesitation and a smile.
The location was excellent. It is between two highways, 526 and 26. It is around the corner from the outlet mall, Walmart, gas stations, and lots of food options. We were there for a weekend… Friday evening to Sunday afternoon. We were able to visit several beaches, malls, the harbor, eat, and more without more than a 20 minute drive to any place.

Love this place! I spend 5 days per month on average, living in hotel rooms. On this occasion of a ten day business run up and down the east coast, I was fortunate to have my company book me at this hotel.
I have never stayed at a Hyatt Place. Very boutique-​like and trendy. From the moment I arrived at the airport to be picked up by their free shuttle and during my stay, the staff has been amazing. I am on day three of my 5 day stay and they treat me like family.
Speaking of the free airport shuttle, the shuttle is available for any run within a 5 mile radius of the hotel which includes being taken to the North Charleston Visitors center to catch a shuttle downtown.
They have free wifi in the rooms and a nice free breakfast spread in the mornings including several varieties of breakfast sandwiches if you are on the run. Two nights per week they have a hosted wine/​beer hour two nights a week at the lobby bar.
If at all possible try to request a corner king room which is very quiet.
I am going to be a tourist for the next two days and could have moved to a hotel closer to downtown, however this stay is an excellent value and a good base of operations. I will be back on my next stay!

I just can’t give five stars.
I asked for a high floor and ended up on two.
On three there is a ginormous wildebeest stomping on every square inch of my roof.
Sure it is not the hotels fault that fat people are inconsiderate, but they could use better quality building products to deaden the sound.

A plus. Stayed four nights. Very comfortable, extremely clean and quite rooms. Also numerous restaurants near by. There is no doubt if I travel through this area again I am going to stay here. Also shuttle to and from the airport

Easily the most fabulous hotel in North Charleston! I originally intended to travel with others and reserved a double queen. Less than 24 hours before arrival I was able to call and seamlessly switch to a king room as my plans changed. I thought I was just getting a regular king room with a bed in it. My goodness! This was suite style, and featured an awesome sectional sofa with pullout sleeper and ottoman. Since the weather was gloomy this trip, I spent more time indoors than I anticipated. The sectional and 42″ flatscreen tv was a MUCH welcomed addition to the room, I felt right at home! Also features a minibar and office nook for those who need to work. The bed was very, very comfy, bathroom only had a shower which was fine for me, bathroom vanity features pull out dresser drawers-​fabulous-​and the full mirror doubles as a closet. There is a café attached to the downstairs check-​in desk that you may purchase sandwiches, soup, drinks and pastries from 24 hours a day. I attended a conference at the convention center; they do offer a shuttle but it’s literally right behind the hotel in walking distance so I rarely used it. Parking is above ground in an open lot and FREE. Location convenient to the interstate and every restaurant imaginable. HIGHLY, HIGHLY recommended!

I love this hotel! I will always return here whenever I’m in Charleston, and encourage everyone else to do so as well. The staff is spectacularly friendly; the rooms are so nice and new and clean and well set-​up; the place is quiet and comfortable.
I am a Hilton Honors Gold Level member, who foolishly chose the Home2 Suites down the road for our first night in CHS after a long flight from CA. Let’s just say «never again» and will forego the earning of Hilton points to earn my Hyatt points here :)

The staff here is amazingly friendly! The rooms are spacious, modern, and clean. Nightly managers get together with free food and drinks.

Excellent customer service! I don’t know if this is just a characteristic of the «South» (I’m having good service everywhere in Charleston!) but they were very attentive to my every need and if something took longer than 10 seconds they apologized profusely… to my confusion.
The food here is pretty good! I usually am expecting awful food from hotels of this type (no offense!) but their food is actually delicious and well-​presented. I tried their breakfasts, nachos, pizza and burger. Their burger was only OK but the rest were pretty good! Tied for first place would be their breakfasts and pizza – they are excellent. While they don’t have as wide a range of breakfast items as other places like Embassy Suites, I think they have higher quality ingredients here and are prepared better. First time I’ve had perfect scrambled eggs! Usually I get them too soggy or too dry or just «wilted» from being left out too long. Here they were just right! I ate lots of them and I usually hate scrambled eggs. I also really liked the interesting «refrigerator» for their drinks which consists of a countertop that’s frozen. It’s kind of like a hotplate except cold. Very cool!
I also like that these rooms are sort of like suites (they are not true suits because they lack a wall – they have only a divider) and they have sofabeds with QUEEN mattresses… what?!?
I also think the blond lady who does everything at the reception desk and food desk is really cute and helpful! The manager was a bit strict with her, I felt, though. She did some amazing multitasking in front of me (I would have gone crazy already in her place) and was able to help me while talking to a bagillion other people. Tee hee, not to be rude but the manager reminded me of Marci from MWC. Short hair and businessy – not that that’s bad or anything. When the manager helped me she was also very helpful and nice as well.

Great, modern hotel with surprisingly large rooms.
We arrived in Charleston this past Friday night just before midnight. The shuttle to the hotel stops running at 12AM, but the girl who runs the nighttime front desk was nice enough to pick us up (she was heading out to pick up an Army band that was out at a bar anyway). She also went above and beyond and dropped us off to a 24 hour Walmart en route so that we could pick up all the things that TSA made us throw away at the airport.
The room was spacious, had a sectional sofa with ottoman, king sized bed, and a large flat screen TV that swiveled so you could watch from the sofa or the bed. The bed itself was a posturepedic of some sort (you sink into the bed, in a nice way of course) and had tons of pillows. The TV has a media hook up for your laptop or other media players.
They also offer a complimentary breakfast complete with baked goods, cereals, eggs, sausage, and juice bar.
You’ll have a nice time here.

Can’t beat this place. Nice modern rooms. 24 hour food. Indoor pool. Still smells new like it is. Highly recommend.