Health First-Rapid Care

0 stars very rude do not care about patients and bill for labs you never get results for unless you come back and pay to be seen again! Dr spent about 2 mins in room w/​me and didn’t want to hear about my concerns never will return again!

Took my eight month old in to the urgent care because he was wheezing, congested, and had a strange sounding coughing fit. The nurse was very nice, but ths doctor rushed in, and didn’t even introduce herself. She looked over him quickly, and when I offered a recording of how he was coughing she wasn’t interested in listening. She diagnosed him with a cold, gave him allergy medicine, and made me feel silly for bringing him in, only for us to be at another doctor the very next day and him be diagnosed with croup. Sure they’re fast, but they aren’t thorough. Thank God it isn’t something super serious that was missed. Definitely don’t recommend them unless it’s something simple and definite.

Came in on 2−25−16 with a dislocated right shoulder at 1:30. The doctor told me I needed a ride before they could proceed with treating me, because they needed to give me a bunch of drugs for the pain and to get it back in. I told them I would walk home I was less the a mile from my house. They said they couldn’t let me do that, I told them I would take a taxi home because I couldn’t get ahold of any one to come bring me home they still refused to treat me till I had some one that was physically here in the room with me. So when I finally got ahold of some one in to come the doctors still made me wait till they were there to even treat me. I sat in the office for 1 and a half hours in excruciating pain till my ride was there before they would treat me. Once I was treated I got no discharge papers or medication for the pain and r swelling I wasn’t even told how long to keep the sling on for or what I should do from hear. I came in the office today to get a copy of my x-​rays and some kind of notes from the day I came in. To my surprise in the notes it says they gave me 2 prescriptions one for pain and one for the swelling. But I received neither, I also have a witness to that. I will be seeking a lawyer for the pain and suffering I have had to indoor both on the day I went and also the days after. I suggest to any one reading this to go to a regular hospital not this place especially if you value your life.

Really fast checkin process and friendly. I had a few issues. The waiting room was packed but I only had to wait like 15 minutes. The doctor was very helpful. I have been back a few times and had the same good experiance. They have a good process down.

This place was filthy for starters.
I told the doctor my symptoms & that I thought I was going to have a seizure, he told me I was being dramatic and to just go home. Less than 48 hours later, I was in the emergency room because I had a seizure.
Everybody I dealt with was very rude and off putting. I will not be back.

They found out what was wrong with me really fast. Now all I need to know is the hours of operation.

Facilities are dated and the overall visit made me feel like I needed a bath. The doctor who saw me was a young, pompous lady. After my visit, I walked out disgusted and went back in. Asked her if she knew of any doctor in Charleston that really cared about their patients. She recommended a doctor Allison, but couldn’t remember her first name or where her office was located. Does anyone else think this is absurd?

I called in advance to find out how much a visit would be and was told it would be $ 108. Then I get charged $ 189 and their explanation is that it is «up to the provider» to decide how much they want to charge. Seems like quite a scheme to me! The other urgent care facilities I called for prices were much less than $ 189 and I would have gone to one of those, had I known HealthFirst was going to rip me off. Try Concentra, Doctor’s Care, or Nason before going here!

been going here for 8 years and no complaints… not too long wait times and all staff members are great. They can take x-​rays, blood tests right there so you don’t have to go to another office and pay a separate co-​pay. I’ve started using them for pap smears also when female doctors are on duty since it’s a higher co-​pay to have them done by a gyn doctor.
Convenient location open 7 days a week and longer hours than regular md doctors… which aids in less time taken off work for doctor appointments or if you get sick on the weekend you don’t have to wait until Monday to see a doctor.
If you require care for more serious ailments, they can refer you to a specialist in the area. But for general infections, minor injuries, and blood pressure management this is the best route to go. I believe they also have a weight management program there, too
Clean well-​managed facility. I think there is one W. Ashley and Summerville as well.