Roxsan Day Spa

It was my first time going to this Spa. The only reason I chose this location for a brazilian wax was due to the reviews it had. Practically everyone had great things to say about the spa and the brazilians in general. I didn’t choose the person who did my wax (Ina) bc I thought that if this place was truly a great Spa it wouldn’t matter who I got. Risk taker? Maybe…
The front desk was professional and task oriented. Efficient to sum it up. Maybe bc it was a little busy on the phones… was the reason why they weren’t to talkative to their clients. Eh.
Ina did my brazilian wax ($ 70), under arms, and lip. She took her time w/​the brazilian and was very detail oriented. She prepared each and every area and was gentle enough to keep me calm. Gave me great advice about caring for my wax and even other tips about skin care in general. I really appreciated her overall knowledge/​expertise and I will be returning for a facial in a few days (which she will also do). I plan on getting brazilians from now on (from Ina) since it just makes sense. The more you shave the thinker your hairs grow… hmm. Makes sense to me. Ill keep going back.
For being my first brazilian it wasn’t that bad. I mean dont get me wrong. It was a completely different experience from waxing your eyebrows or upper lip… But it’s kind of like when you first start working out… of course you’re going to be sore. you’re not used to it. But the more and more you workout the stronger your body becomes :) *Sorry for the analogy but I’m a Crossfit Fanatic and I workout on a daily bases. But hey I get it… hope that helps/​and makes sense. I also took some pain medicine as recommended (on Unilocal) about 30min before my appointment.
Under Arms & Upper Lip: HA! After my brazilian it didn’t matter what else was getting waxed. Those were a breeze.
As for a tip I gave her a 20% tip (Cash). Not sure the tipping scale when it comes to waxing but I thought that was a pretty good tip in my opinion.
Overall Ina made the experience welcoming and not awkward at all. She engaged me in conversations the entire time to help keep me distracted. She was absolutely wonderful. I recommend her! I have already spred the word to one of my closest friends who will be making an appointment with her very soon as well. Oh the power of word-​of-​mouth :)
Best of luck.

I was looking for a new place to get brazilians. I searched for reviews and recommendations and came acids Roxsan. The front desk staff was very friendly and helpful. Mahin did my wax and she was simply amazing! She took the time to prepare the skin (not all estheticians do! Some get lazy). She worked fast but she was so gentle! She made sure she got every hair but would allow stubborn areas to rest and come back instead of retrying over and over! She was great and I will continue to come back for other services!

The best deep tissue massage ever! See Charla… she is a m a z i n g! She went above and beyond just the run-​of-​the-​mill massage. Truly great I will go back to see her, and soon!

Although I miss the gals who used to work at the front who ALWAYS knew my name– (Helen and Sharon, where have you gone??), I still love, love, love the ladies who leave my fingers and toes feeling pampered and polished to perfection. Best pedicure– makes my feet super happy.

Unfortunately I did not have a great experience here. I have been trying to find a fabulous relaxing spa in the area after I moved from Colorado and have YET to find anything remotely promising.
I made an appointment with for a Therapeutic massage at Roxsan after someone had referred me to the spa. Everything seemed fine over the phone, but once I got there it was a whole different experience. As I walked into the spa, the two women at the front desk did not even look up to great me. Once I gave them my name and said I was there for an appointment at 3pm, the woman at the desk said «OH you’re early» (with attitude) when it was only 2:50! I didn’t know how to respond. Then she said «You can go have a seat in our lounge». Having never been there I had NO idea where that was, so I kindly asked her to point me in that direction. She said, again with attitude, «Oh it says here you requested». Confused at what that even meant, I replied with «yes, a massage. I called to make an appointment as a new client for a massage». «Fine», she replied and grabbed a new client form and ushered me back to the lounge area. I have never been treated so strangely at a spa before.
But, I tried to give her the benefit of the doubt. Maybe she was having a bad day, right? Nope. The masseuse that came out to greet me was just as abrasive and unwelcoming as the woman at the front desk. She asked me if there was anything she should know about my body before she got started, and that was it. No introduction, no question about my past massages, nothing! I have been getting massages ever since I was in middle school (I’m 23 now for reference) and I’ve never had such an unpleasant experience. I would even try forgo my disappointment at customer service and return if the massage had been amazing, however it was nothing special to rave about.
I guess my search for a great spa that offers quality massages continues! Highly disappointed.

OMG, the BEST mani-​pedi I have ever had. I can not go anywhere else now… seriously. The man that I had looked a little like he just came off an Asian fishing boat. HOWEVER, he gave me the best looking, long lasting mani/​pedi I have ever had. A little pricy, but WORTH it.

I was shocked and disapointed to see some of the more negative reviews on Roxsan’s. I’ve been going to Roxsan’s for at least 12 years now and I’ve always had a fantastic experience. I go once a month and I alternate by one month getting a sweedish massage with Stephanie and the next month by getting a custom facial with Mahin. Both of them are fantastic and I would highly reccommend them if you’re interested in trying either service. Matter of fact, a recent issue of Washingtonian Magazine did a profile on Roxsans and Mahin got rave reviews (sorry…forgot what issue that was but it was recent).
Prices — good compared to other spas and only in the past few months finally raised them slightly after MANY years of leaving them stable. My suggestion is if you like the place, buy what’s called a «series» — like a 6 pack — buy 5 get one free. I do that for both the massages and the facials and it’s a great deal. One more suggestion… go to Costo and buy Spa Finder gift certificates which are sold at a 20% discount THEN take them to Roxsan’s and buy the «series». Double discount and soooooooooooooooooooooooooooo worth it. Both services are very good stress relievers and the effects last for a week or more for me!!!
Facility — not big but always clean, very nice, comfy spa beds with optional heating pads, soothing music (also optional in every treatment room).
Staff — consistently trained to be very customer service oriented both on the phone and in person and I truly look forward to seeing the front desk staff as much as I do the massage/​facial staff.
OK my last suggestion… promise…if you liked the location, etc. but not the staff member you had, please give the place another try by booking with Stephanie or Mahin.

Today, was my first time visiting and also getting a Brazilian wax. I was super nervous!
Amy was the wonderful women who did my wax. She was really amazing! Super sweet and really down to earth. She kept me very relax and spoke to me to while the deed was being done so I could kept calm. The place was very clean, like a dr office.
The price for the wax was $ 70, not bad for what they have to do.
I will totally go back.

Deep Tissue Massage Review — I would not personally pay to go here again. Nothing about Roxsans is god-​awful, but but being below average — average does not justify a $ 95.00 massage (especially when luxury competitors like Red Door or Roxsan-​par spas offer similar prices). My massage therapist (you can send me a message for her name) was very, very sweet and professional. However, the experience as a whole was a bit disappointing: walked-​in, strip-​down, get on table, rub a dub, leave. There was no discussion about problems areas and it wasn’t an informative session. The therapist herself moreover, was bleh. My mom and her 60-​year old skinny mini hands has done better work. It was just very… unimpressive… for all the Unilocal hype. I was pissed when I left, not having that «aaah» cleansed and floating feeling afterward. Roxsan’s is Roxsucks (har har har) and seriously, for $ 15 more bucks I (or you) could be at Red Door enjoying a full sauna/​steam/​cucumber water/​etc spa day. What a waste of time. Overrated.
PS– the mall thing didn’t bother me, but probably only because Gap had an amazing Columbus Day sale.

the 1^st time i made an appt for a brazilian i was scheduled with Mahin and without my knowledge they changed me to Lily, i asked when i got there who my tech was and she said «lily» and i asked why, she said «we didn’t think you had a preference» 0₀ she apologized and the next time i made an appt i made sure to ask them to not switch me up just b/​c someone else wanted my tech AFTER i got them first…
$ 70 is the new price, up from $ 50 = redonkulous! I have to do this horrible thing every 4 weeks, $ 70 plus $ 20 in tip, not in my budget ladies
1^st brazilian was with Lily, she was as rough as hulk hogan (with his build too), i was bruised for a week and i got a terrible infection, ughh. she basically insulted me down there (pm me for details) and bragged that she’d been waxing herself since she was 14 yo and only has to wax once a year now… thanks for making me feel like crap!
2^nd brazilian was with Mahin, she was great, just didn’t get «errythang»
not going back unless i get a gift card =/

Very, very confused about my feelings on this place.
I have been looking for a good place to get waxed for a while, and Roxsan’s reviews for that particular service are some of the most impressive, not just on Unilocal,but on numerous other sites, too. Going through the reviews I got the feeling that waxing is their thing, something that everyone goes there for and everything else they offer is just to keep up the «full-​service spa» pretenses.
So. I made an appointment. Once I got there I was ecstatic to find out that my wax tech was a woman whose name I saw mentioned in numerous reviews as one of the best there. She was very sweet, accommodative, gentle and reassuring. She talked me thought the whole thing, and even though I’ve been through this procedure numerous times before, her explaining every step actually helped. The experience was relatively pain free, and I was pretty happy with the results. Not totally happy (thanks to the $ 70 I was charged), but pretty happy.
A few days ago I called in for a follow up. The girl they signed me up for an appointment with had also been mentioned in reviews several times, always with praise, so I wasn’t worried. She didn’t do nearly as much prep talk, but I figured it was because she knew this wasn’t my first time there. This time was a little more painful, but girl was a lot more thorough, and when she handed me a mirror to have a glance and see if there was anything else she might have misses, I could find nothing. I was a happy girl! Happy for about to two hours, until I realized that the burning sensation that should have subsided a bit had not gotten any better. By the next morning my poor bikini zone was still on fire! It has most definitely experienced wax that was entirely too hot. That pain is now gone, but I am feeling burnt.
I don’t think this experience will deter me from going back– I think this may have been a freak one in a million occurrence, and I am hoping that I will be updating my rating to 5 stars soon.

I’ve gone to Roxsan a few times for massages, facials, mani/pedi’s. **NOTE I have never tried waxing here, and from the past reviews this seems to be their speciality**
Location
Roxsan is located on the 3^rd floor of White Flint Mall. It seems quiet and serene when you arrive.
Facials
~I had the worst facial of my life here, and it took my 5 years to get over it before I had ANYONE ever touch my face again. NO JOKE. This Russian lady used her nails to pop my blackheads! I freaked out and asked what she was doing and she told me this was how it’s done with an attitude! I told her I didn’t want her doing that, and she continued! I literally told her I as going to stop the service and get a manager, and she coped an attitude. not to mention she was rough with the scrubbing of my face, and over heated the towels, I mean just everything was wrong about my experience.
Mani/​Pedi
~I was unimpressed with the service, and didn’t like the nail techs chatting loudly with each other the whole time. I could have gotten the same atmosphere at any of the other 100 nail salons all over the Wash DC Metro area.
Massage
~The 3 massages I’ve had here were ok, but nothing special. I kept getting gift cards to go here for massages before I FINALLY had to tell my peeps that I’d prefer to go elsewhere.
The Staff
During one of my visits they ran something incorrectly on a credit card, and it took FOREVER for them to rectify.
I’m not a fan.

After spending so much quality time around wax at Madame Tussauds, I was inspired and reminded that I had a gift certificate to Roxsan Day Spa.
So I gave them a call and set up an appointment for a hump day Brazilian wax. It was going to be the most action I had all week.
I set an appointment up with Bahin, who based on her Unilocal reviews seemed very professional and experienced, which I learned first hand could not have been more true.
The spa itself is extremely clean and the waxings are done in a private room that felt rather clinical, much like a doctor’s office. She walked me through everything and then left the room so that I could get situated in private for a moment.
During most beauty treatments, I’m not big on small talk. For waxes, I’m totally cool talking up a storm. Bahin is amazing with this. Every time she got into a more sensitive area, she kept the conversation flowing so easily that I forgot about how awkward the experience can be… as I held my left leg in the air.
Forty minutes later, I walked out with a fresh new strut. A fresh wax is like getting a fresh new hair cut — you want to keep checking yourself out.
A Brazilian will cost you $ 50 here, but there is no question about the professionalism and cleanliness of the spa. Additionally, Bahin is a doll. When it’s time to get that up close and personal with a complete stranger, it’s amazing when they can make you feel no different than if you were chatting with girlfriends over cocktails.
I would definitely recommend Roxsan, especially for a first time waxer. A terrible waxing experience can be downright traumatic and I feel confident that wouldn’t happen here.
Btw, do you know how much I had to hold back from totally inappropriate puns and TMI in the review?
(Pats hand on freshly waxed ass.)

I got my first Brazilian this passed Tuesday the 18^th. More importantly this was my first waxing down there at all. I’ve always thought about it, and finally just built up the courage to do it.
***A few things to keep in mind for people who are going to get waxed for their first time. It might help to take some Ibuprofen or Aspirin about an hour beforehand to lessen any possible discomfort. Also, don’t schedule the appointment too close before/​after your period so you reduce sensitivity. I would suggest not within 5 – 7 days before or after.
I chose Roxsan because I searched for some places in my area and the reviews on Unilocal showed this place as the best.
I was a little skeptical of it being inside White Flint mall, but since its on the top floor, it was nice and quiet and there really wasn’t much traffic for the time that I went. (1:30pm)
My waxers name was Noria, she was a very nice lady who didn’t make me feel completely awkward about the fact that she was working on my lady bits. She’s told me that she’s been waxing for 20+ years, so I felt comfortable.
I regularly get my eyebrows done so I know how the waxing goes, but it is different for the sensitive areas. That being said, it wasn’t as bad as I thought it was going to be. I’m sure it will hurt less and less each time I get it done as I’ll get used to the feeling.
She did a very good clean job. I was able to ask her questions about caring for my newly waxed area and she suggested some cream/​lotion, that I didn’t purchase that time, but will the next time I go back.
My hair grows fast so some has started growing back, but I am pleased with not having any ingrown hairs, which is something I was very worried about, and experienced when shaving.
It cost $ 50 for the waxing. I’ve heard of some places cheaper but those are generally the nail salons where you really shouldn’t have anything but your nails done in. Most places however I’ve seen have been about 15 – 20 more expensive. I personally left $ 15 for tip. I’m not sure of the whole etiquette of tipping a lady who waxes you down there, but figured 30% was appropriate.
Overall I was very pleased with the job she did, and will be going back.
Remember, everyone has hair down there, it’s just life. Don’t be embarrassed, because the person waxing you is not. They have been doing their jobs for a very long time and have seen anything and everything.

This is about Bikini Waxes:
Go to MAHIN, she is wonderful. Very nice, courteous, does things as painlessly as possible.
She does NOT double-​dip, very very focused on hygiene, everything is always new and clean — from the room itself, to all of the equipment, towels, etc.
Price is reasonable (around $ 50). The staff has always been very nice.

Love my eyebrows! I only go to Natalie. Noria is ok but she’s a heavy breather with bad breath and gets waaaaay to close to your face while waxing. As for nails I stopped getting my nails done there a long time ago. The older guy with the ponytail is nice but cut me a few times and so did Tina who asks to many questions that are none of her businiess! I started going to Roxsan day Spa when ROXSAN was still the owner and actually worked there. Now it’s part of a chain and has a bunch of crap cluttering the entrance area. It use to be a very nice sitting area. Oh well can’t have everything. 3 stars for the spa itself but 5stars for Natalie

I had a great pre-​summer waxing appointment with Amy last week. My underarms are still very smooth. She was very thorough. In addition, she made recommendations that lessened my discomfort during the waxing process and for the following days post-​wax. I am a fan of Amy and will be back! As we know, smooth underarms give us all confidence when wearing tanks and tubes as the weather warms up.
Pedicures are always boss at Roxsan. I love the leg and foot massage!
The location is easily accessible from 495 or Wisconsin Avenue/​Rockville Pike. The environment inside the spa is serene despite its location smack dab in the middle of a shopping mall. The premises are clean as well. If you hare looking for a great massage Elena is great!

Hello Unilocalers,
I went to Roxsan, because my previous wax specialist moved. I went to Roxsan based on the reviews here, and location. I was very reluctant to find a new place to go, because a bad wax can RUIN your life…
Anyway I scheduled and appointment with Nathalie, and she was WONDERFUL. She made me feel relaxed, and I can honestly say it was the MOST PAINLESS wax I have ever received. She used a hard wax first, which hardened quickly and came off easily, and then used the hot wax… it was great. She talked to me like a friend throughout the entire experience, and took my mind off of the wax or being naked in front of a complete stranger.
I was comfortable, but more importantly she was GREAT at her job. The wax was quick, and each pull she carefully distilled the pain. Lastly… the results are baby smooth… softer than any wax I have ever had. I have been to other salons… but never have I had a wax like this. I will recommend Nathalie to every person looking to have a great wax experience.

I have to officially bow down to the esthetics’s at Roxsan. I’ve gone everywhere from Columbia to the District of Columbia and no one snatches the hair off of my body better than Roxsans.
The location is out of the way for me, thus my journey to find the perfect Brazilian was started. After exploring other places, I still find myself coming back.
The esthetics’s are very quick and efficient. The price is very fair. The environment is clean and inviting. I can’t think of the ladies name, but she was from Iran. Anyway, she is my favorite. Very friendly and personable. I will be back here sooner than later.

For my 20^th birthday, I decided to treat myself to a Brazilian waxing. I’m kidding. As anyone who has ever had themselves stripped bare of everything they own, it’s not a very pleasant experience. I was so traumatized by my first and only Brazilian that I did not dare to get wax anywhere close to my nether regions for 7 months. I would say that the last person to give me a Brazilian was ruthless, brutal, and impatient at some nameless salon/​spa in Columbia. .
So I decided that I should get over it and just go for a Brazilian again. After some research for a reputable place close to home, I decided to try Roxsan. In high school, I used to go down to the Georgetown Aveda, but the distance and price of parking kept me away. Roxsan is located on the third floor of White Flint Mall right next to the 3^rd floor entrance to Borders. Upon checking in, I was given the option of tea, water, or coffee, and I sat in a dimly lit waiting room with comfy chairs while listening to soothing new age music. At 9:30, there weren’t too many other customers, but a few people were getting pedicures.
My esthetician was a really nice woman by the name of Mahin who knows how to get the job done. Unlike other places I’ve been to for waxing, she stayed in the room while I undressed. I personally didn’t have a problem with it because she’s going to see everything down there anyways. I’ll admit that she wasn’t particularly neat using the table and ripping up the paper as needed to cover up wax drippings. This probably could bother a neat freak, but I didn’t care as long as the waxing was over soon. At one point she also made me hold my leg in the air, which wasn’t so bad except I nearly kicked her.
A mildly important note: I was getting a full arm and underarm waxing done at the same time. I didn’t take off my shirt, and Mahin used a white powder to prep my skin before waxing. I didn’t have any problems with getting the powder all over my black shirt, but it’s something to keep in mind.
Even though I haven’t had a single hair waxed in months, she got the job done relatively less painful than the last time I had it done. If I get a Brazilian again when I’m at home, I’ll definitely come back to Mahin, and maybe I should try out the massages at Roxsan’s. I need a massage.