CVS Pharmacy

Pharmacy staff is always nice and helpful. I’ve only had one issue here and it was more of an oversight issue. Lines are long but every CVS I’ve ever gone to has long lines so I wont complain.

The managers and staff at this location are rude and unhelpful. I went in to buy razorblades. Knowing that they’d be locked up I first approached, what looked like, the store manager. He told me to go to aisle 6 and he’d be right over. I stood there for about 8 minutes and he didn’t show up. Assuming he had other matters to attend to I approached an overweight woman at he front desk with brownish hair named «Jen» (or something similar) and asked her to unlock the razor blades for me. She said she’d be right over. I stood there for about another 5 – 10 minutes while this woman stood up front and socialized with the cashiers. After a few minutes of frustration I tried to shake the razor display open. This lady, Jen, stops talking to the cashier about her weekend plans, looks me straight in the eye and says «they’re locked! That’s why it says ask for assistance!» with the nastiest attitude I’ve ever received from a CVS employee. First of all; there is no sign instructing you to ask for assistance. Second of all; I asked two upper level employees and was completely ignored for almost 20 minutes.
You’re better of going to the other CVS on DPA or one of the convenience stores in sunset plaza.

I wanna go NEGATIVE on the stars for this place…
Front of the store needs a MAJOR staff overhaul!
I came here for ONE item… it was 10:30am and I was on a short break from my job, getting the ONE thing that CVS has over there competitors, First Aid Elastic Stretch Net for a recent painful injury, where my wounds are clearly visible on my feet and I use this product to help cover the wounds, securely…
I have this ONE item in my hand and the girl behind the register goes over to the photo counter to take someone’s Passport Photo, WITHOUT calling for back-​up at the front register. FINALLY the brainic decides to let someone else know to open and I waited in line for a $ 6.49 purchase for over 10 minutes!
Clearly the management of this store has NO CLUE how to excel at any customer service as I did NOT get an apology for waiting, after stating to the overly eye-​shadowed cashier that she was lucky I really needed this product or I would have walked out!!!
As far as the pharmacy, my plan only allows me to use CVS, and everytime the back counter has a line, but it moves and the technicans are helpful…

Every time I went here for rx. there was ALWAYS a problem!!! It’s the worst pharmacy every. The checkout line is always long. If your tryin’ to do some errands while on your lunch break good luck.