Evergreen Waste Solutions

Very satisfied overall. They treat our cans with respect. May not sound like much but when you see the other trash companies our neighbors use and the cans are all over the road it matters to me.
Also, never had something they didn’t take. We don’t abuse the policies really but there have been some big items we were unsure they would accept and we had zero problem with it.
Finally the full sized recycle and normal trash are super. Exactly what we wanted without the $ 10 – 15 dollar a month surcharge many providers charge for the same service.
I know they are merging with another company now… so will have to wait and see but we had them for a year now and am really happy.

I had a terrible experience with Evergreen Waste and I would strongly recommend avoiding them. In short, I received no service for a month straight and they repeatedly failed to live up to their commitments.
The full story:
After I signed up for service, it took two weeks and four phone calls to get the trash and recycling bins delivered. With each call, I was assured that the bins would be there in the next 48 hours but there was no follow-​through on that promise. Of course, without the bins, there was no trash pickup.
Once I finally received the bins, there was still no pickup for the following two weeks! The first week I gave them the benefit of the doubt as I thought the truck may have come before I had taken the trash out in the morning. But the second week, I left it out all night and it was never touched.
I called to complain, and Jennifer at the front desk promised me that someone would come by that day to get the trash that was still on my curb. Despite my complaint and despite their promise, the month-​old trash remained untouched.
When I cancelled my service the following day, the office manager Josh could offer no explanation as to why I received no service for four weeks straight. I was left with the impression that this company has little control over their daily operations and even less regard for the satisfaction of their customers.
*Edited to add: it took them an additional six weeks with four follow-​up phone calls to come claim their bins that were waiting on our front yard. Then we received a bill for the next six months of service?!? Nothing short of gross incompetence.

I have been so happy with their service since I moved in September. There was a time I forgot to put my trash out and they actually went up to the side of my house to get it for me!