Parkway Auto Laundry

This place’s customer service is not what it was 10 years ago. They aren’t as friendly and they are much slower than they use to be. They rarely offer you the card that shows what each level of service the car wash offers.
There are newer and better car washes in town now. I am going to try out some other places for a while.
I have tried all three levels of washes, Experience, Sparkle, and Royale, and have found the best value is actually the cheapest one, the Experience.

Awful. Do not support this business! We took our Jeep Liberty there today. One of their scrubbers got snagged on our license plate. It broke the license plate holder and bent the plate in half. The owner saw it happen and attempted to use his knee to bend the plate back in place. He thought we didn’t notice it and wasn’t about to let us know. When they said our vehicle was ready, we saw that the plate was still badly bent and the plate holder now hanging off. When we asked to speak to a manager, the owner who tried to fix it with his knee, came our and looked at it like it was no big deal. He said, «well what do you want me to do about it?». I explained that we just paid nearly $ 20 and our car was damaged. He didn’t care at all. He did not offer to make it right in any way. He was actually very rude. We will never be back. I would prefer paying one of our neighbor kids to wash our car. At least then we can trust that if something were to get broken, they would at least be honest enough to tell us. I would give this business zero stars if possible.

My car leaves buggy every time. I have a smaller white car and every time I have left from this place there are still bugs on the mirrors and on the lower part of my car. For the money spent to have someone else to wash the car is a bit ridiculous when they don’t even get the outside clean.

This place is so cool and your kids will love watching your car get washed through the huge windows with the bright colored foam soap. It’s the longest one I’ve ever seen with specialty areas hitting each part of your car. At the end they have staff do a by-​hand touch up, drying, and cleaning of the inside. They always do a spiffy job. The shop itself is very clean and they have a nice checkout-​waiting area.

A Nissan Rogue is NOT an oversized vehicle and there should not be a $ 2 charge for such. A Tahoe, a Suburban, hell — even a Murano I could see. A Rogue is not even as big as a mini van.
The vacuum — didn’t even look like they did anything, and the back of my car still had salt on it.
For $ 15 basic wash, errr… sorry, a $ 17 one for the BS oversized vehicle charge, there should be no spots or anything on that car when it’s done. Next time I will save my money and do it myself.

My family car loves this place! However, because they are not touchless, I won’t bring my sports car here. Never had a problem with scratches or anything but I just would prefer to hand wash Little Red.
I always get the $ 20 Royale — worth it! And if you look around a little, they always have some sort of discounts.