Smooth

Oh Starla. She’s so great. I went to Smooth to get my first Brazilian Wax and I did not know who to choose from. I chose Starla and she’s great. She makes your first time seem as if you’ve been going there.. «forever». She makes you feel comfortable with conversatioI recommend her and smooth!

I was so nervous to get a Brazilian, and thought I’d never be able to handle it! When I heard about Smooth and how they specialize in the most comfortable waxing experience I made my appointment. I went to see «Cat» and could not be happier! I feel like I went to the spa for a day! I didn’t expect to feel like a new woman and to be so proud of «down there!» Cat was incredibly comforting and from start to finish talked me through every second of the process. I was worried I would feel awkward but somehow it just didn’t matter at all to me once she started. Smooth, you have made me so happy! I am a lifetime customer now

Tiffany is the best! I had my first ever wax back in October of 2015. Tiffany was wonderful. She made me feel very comfortable and worked quickly. I live out of state, so I tried waxing back home in Tennessee. The experience in Tennessee was very disappointing compared to my experience at Smooth in Norfolk. The difference in products used, procedure of the waxing was extremely different. The staff at Smooth obviously have much more education, training, and are more professional. The other place was not as neat or clean as smooth. Smooth made my experience much less painful. (Almost pain free.) After experiencing such a wonderful establishment as Smooth, I can never go back to places whose standards aren’t as high. I just wanted to thank Tiffany and the staff at Smooth for another wonderful experience. I will be moving to the area in a few months, and Smooth will be The Only place I use. I highly recommend Smooth. If you are visiting or live in the area, Smooth is the only place to use.
Thank you all. I all be a repeat loyal customer.

Beautiful space, friendly staff. Jasmine was my aesthetician and is wonderful! Prices are reasonable and I’ve been back a second time already. I’m excited to try out the Newport News location!

You’ll be so happy once you find it!!! Leave extra time the first time you visit since it is a little hard to find but this place is excellent. Very clean, professional and most importantly fast and painless!!! Wow — I’m so glad I found them, I’ll never go anywhere else again. Starla provided top notch services and is clearly a master at her trade. She made me very comfortable and the results are perfect.

Tiffany made me feel completely comfortable, was a total professional and worked quickly and thoroughly. My next appointment is already scheduled!
Tip: Believe them when they tell you to follow their driving and parking directions!

I really wanted to love this place as much as everyone else did and I can see why people love it so much, I just didn’t get the results I was looking for.
The salon itself is beautiful, intimate, and really girly. all the products they sell are really nice and I love all the candles they have lit. the ladies who work here are also fantastic. they’re very professional and really easy to talk to, which is very important while getting waxed.
with all that being said I just didn’t get great results. the wax looked really good after being done but within a week of having it done, a lot of the hair has already grown back. after spending $ 60 plus a tip and driving all the way from va beach, it’s just not worth it to have the hair grow back within a week.

Now that I don’t live in Virginia Beach anymore, I’m so sad I can’t go to my favorite waxing studio anymore. This place not only has great professionals who clearly know what they’re doing, but it’s also super cute.
Upon first arriving (even though the girl on the phone warned me of this) it was really hard to find. I parked at the mall near Dillards and had a short walk. I only found the building after calling the receptionist and asking for her to kind of guide me there. A little frustrating, but not a huge deal.
Once I finally made it the inside of Smooth is really cute and clean. I have been to so many waxing studios that don’t clean properly so it was refreshing to see a clean place. Plus the waxing rooms themselves were extremely clean and very relaxing. I felt really comfortable.
I’ve seen a couple of different people the few times I went to Smooth, but everyone was really nice and easy to talk to. Plus, everyone was able to offer advice on any of the questions or concerns that I had.
The one downside is the place is a tad pricey over where I frequent in Orlando. Nothing that necessarily breaks the bank, but I easily dropped $ 70 – 100 every time I was here.
Overall, everyone at Smooth does a great job and it’s worth checking out. Just be prepared to spend a little extra dough!

Hands down the best place to receive a wax. I go for the eyebrow and Brazilian combo which is an awesome price.

Everyone has pretty much said everything there is to Smooth!
I love it!
I get Brazilian waxes every four weeks like clock work with Starla. She’s quick, efficient, sweet, and professional.
I love how the salon is only for waxing. Makes me feel like everyone there specializes in that one area, which is a plus for me.
Go! You wont be disappointed.

I’ve been looking for a place that does Brazilian waxes in the area (we just moved to VA Beach recently) and this was not the first placed I called to make an appointment, however, it was the only one that had an opening for the day I was available. THANK GOODNESS I went to this place — Tiffany gave one of the best waxes I’ve ever had in over 20+ years! I had a Brazilian, lip and brow done in less than 30 minutes with minimal to no pain. She was pleasant to chat with and not once did I feel uncomfortable during the process. This will now be my go-​to place until I leave or she does whichever comes first. Hopefully it will be me leaving before she does ;)

All the girls are solid here! I have done treatments with pretty much everyone and they are all consistent. Tiffany is my fave because she’s pretty funny and fast too! The waxing is a little overpriced (compared to other major cities that I’ve lived in). I wish they’d bring someone knowledgeable in to do threading (i.e. not from the place at the mall… terrible) for brows.

This was my first time at smooth and all I have to say is excellent service. Love the décor and Jasmine was friendly and very professional.

I would have given 5 stars, but I made my first appointment on the premise that «first timers» received a discount –looked at my receipt– NO discount whatsoever. Not sure what happened, but I’ll happily be paying another visit around my 3^rd-​4^th week anyway. Yay, another repetitive customer!
My esthetician made sure to keep me in the loop about what she was doing and whether certain areas were known to hurt more. I was also having trouble with directions, and they were extremely helpful in assisting me with finding my way.
For a little over $ 130, I received a Brazilian bikini, half-​leg, and an eyebrow wax (including 20% tip). A little pricey, but well deserved. Chewbacca has been tamed! =)

Just moved to the area from California! I found Smooth to be a little difficult to find but once your in, it blew me away! The space is really clean the staff is very friendly and this will be my go to spot for facials and my waxing needs. I did not get the Brazilian done in this visit as that is what clients come in for for the majority of the time. My aesthetician was Michelle! She was really friendly and was experience my full face wax was smooth and fast. I was there for twenty minutes and asked for some cleaning for my brows. She was really sweet and it was Painless! I will be back to see her in three weeks. Thanks Smooth for the excellent first time experience

I’ve been getting waxed for almost 2 years, and since I move around a lot, it’s hard finding a new spot every time. Someone suggested this place, and I’m very satisfied.

I visited the Newport News location and it is very nice. I was very nervous today because I’ve never gotten anything but my eyebrows waxed. I was extremely worried about being overweight and I have multiple other modesty issues. I got myself so worked up and worried that I tried to cancel about 1 hour before the appointment. The 12 hour cancellation policy made me suck it up and go anyway and I am so glad I did.
The whole experience was absolutely wonderful (or as wonderful as it could possibly be). The lady at the front desk was friendly and instantly put me at ease. Laura took care of the waxing and she was phenomenal. Not only was she an absolute professional, but she explained what was going to happen.
Now, it does hurt, but it is only for a couple of seconds afterwards each strip and then things are back to normal. They use soft wax and hard wax. Still don’t understand the difference except for the hard wax seemed a little more forgiving. :-)
You will have to check your modesty at the door if you are deforesting the Garden of Eden… there is really not much else I can say about that except Laura really made the situation comfortable and it felt like no big deal. Depending on what kind of shape you are in, you may want to stretch before you go in. HAHAHA! Just kidding… kind of…

…what kind of salon doesn’t have access to a bathroom and suggests that you use the bathroom at the coffee shop around the corner!!!
…I mean really

Smooth Downtown in Newport News baby!!! They’re open!!! The best Brazilian you’ll ever get. Come see Ksenia (Sane-ya)…She’s God’s gift to the Va-​jaa-​jaa!!!

I’ve been to Smooth four times now — I HIGHLY recommend this salon for waxing. It’s absolutely adorable, clean, and the ladies working there are professionally top-​notch (and friendly!).
My first two visits were with the same gal. First was for facial waxing; I was not pleased. She tore an eyelid and my chin. Thankfully, I had come a few days earlier than my event and both were healed by the time I needed them to be. Second was for a facial the next day (and no comment was made about the tearing; it was pretty obvious); way too much time spent rubbing my forehead than applying and extracting, in my opinion. I would not return for another facial.
I loved the salon and wanted to give it a second chance — when I got the email for the Brazilian wax pass (best.deal.ever!) I jumped on it and chose another gal to see.
Super glad that I did! =)
I’ve seen Tiffany twice now for Brazilian waxes — one a month for the last two months on the wax pass. I’ve seen some women on here post how the waxes they are having at Smooth are «painless». I’m here to tell you that there is no such thing as a painless Brazilian; however, I will also tell you that the technique that Tiffany is using makes her waxes the LEAST painful I’ve ever had (and I’ve had a lot). She is efficient, gives a clean wax, and is fun to talk to as well.
This is really a lovely salon in a great location downtown by MacArthur Center; if you’ve never been and you’re reading this while on the prowl for your next wax, look no further =) use their awesome online booking system and get there!