M&M Spa

The atmosphere was not what I expected for the price. Workers were very chatty and loud and I could barely get a word in to tell my lady the shape was messed up. She saw me looking and asked what wrong wrong and I pointed out where it was messed up and she yanked my hand over and tried to fix it to no avail. All my nails are crooked, I got polish all over my hands, and the nails aren’t even painted all the way to the base. Definitely will no return.

I only went here out of convenience because I was at the mall. When I was first greeted they asked me what I wanted done. I told them a manicure and I have a photo of the colors. She starts cutting my cuticles and then tells me to wash my hands and go to the wall and pick colors. I reminded her that I have a photo of what I wanted. She then tells me, no, that they don’t do photos and that I can only do a solid color off the wall. I said fine, I’ll just do French.
She does a sloppy job, and made the tips too wide for my liking, but didn’t even bother to ask me if they’re okay. I then go to the drying station, and she starts to talk about me to her co worker in Vietnamese not knowing that I am FLUENT.
I will never go here again and work not be recommending it to anyone.

For a mall salon, this place is large and fairly clean. I had been here once before for a regular mani and it was fine. However, I went back with my mother in law and we got pedis and shellac manicures. Within the week, both gel manicures had chipped. I couldn’t get back until the next week, so It has been 8 days since I got the manicure. When I went to show them and ask that they redo it, they said they couldn’t because I had to come back within 6 days. I gave them three stars because one of the guys stepped in and offered a regular manicure on the house. Overall, fine for a quick manicure, but I wouldn’t waste forty bucks on a gel manicure here.

This place used to be good but has gone downhill. My last time here will be the last time. They’ve been a bit rough on my last two pedicures, to the point where I was bleeding. I got an infection from the cut I received during the last pedicure. The polish job wasn’t that great either.

I always feel like I’m being pushed into getting something I don’t like and being overcharged for it. I don’t think I’ll be going here again

Got a manicure and pedicure done here– although the prices seem a bit higher than some other places, it is worth it. My manicure and pedicure have lasted longer than at other places. The staff were efficient and friendly and they sure do work hard. I highly recommend to anyone in the area, high quality and worth every penny!

The experience depends on who you have. IF I were to grade M&M Spa on my last experience it would get barely one star. The gentleman that I had was bossy, rude and did not listen.
Usually the ladies that I have are very nice, cordial and kind. They are great with design and listen well.
For me they do have to be extra careful when doing my nails because I am very sensitive. Cranking or grinding at my nail bed is not tolerated.
In general these types of nail salons need to learn the art of massage when doing a pedicure. Pounding or slapping my legs and feet is not relaxing!

Definitely won’t be going back.
I have been getting my nails done for a couple years now, and this is my first time getting them done in Virginia. We didn’t have a wait at all but granted it was 11 in the morning on a Monday. I went with a friend and they sat us at opposite ends of the salon. Mind you when we got there we were the only two customers in the whole salon. My friend got a gel set which looked good and shaped almost perfectly. My nails were badly shaped, and i brought my own nail polish for my nails which, only a week later the top coat has completely chipped off. Also a nail is already falling off.
The staff hardly spoke english, and when they couldn’t communicate with me they communicated through a college age girl who didn’t relay the conversation correctly.
You definitely get what you paid for: mediocre mall salon work.

They don’t listen to what you want and even if you are sweet as can be, they don’t do a good job (at least this guy didn’t). This is strike 2, no room for strike 3! The red and white wine offered for a spa pedicure was old and gross!

Went here today for a fill in and pedi. It was one of the worst experiences I’ve had in a long time. My pedi was less than great. Tech clipped my toe nail on the side edge making it look like part was missing. Made my French tip look awful. Worse case was my fill in when I was informed (right before polish applied) than I couldn’t get gel on top of my colored tips! I’ve never heard of such a thing! When asked why not I was told because we don’t do that! Then the conversation between their staff in their native tongue started. Nevertheless I quickly told her to take the polish off, paid for the less than quality work and told them I would never come back! Would never recommend this place to anyone!

Not my regular place. I was cooking all day and broke a few nails. My regular place was solid booked for the day so I went to this place. The tech was rude from the beginning but she was the only one available to fix my nails. I never had such a bad job before: I left with chipped nails, the lenght of the nails were not even, fee too high. The tech kept pulling on my cuticles… I told her to be careful but I could swear that she cursed me in her native language. Not going back there.

Sooo, I’m in desperate need of a polish (gel) change prior to going to my new job tomorrow. I look this place up and they have good reviews so I said what the heck I’ll try it. What I failed to do was ask how much the polish change would be… the lady was very professional and did a great job, took her time and the place was very clean! So when I was done she said thank you it $ 30… I kind of sound like she said $ 13 so I asked again and yep it was $ 30… I won’t do that again. If I knew it was that much, I would have gotten the works. Oh well… my nails look nice

My toes look good, but I was less than thrilled with the service.
My mom and I wanted to go together to get a pedicure while she was visiting me in town. We were walking around the mall and decided to go to this place (after seeing the horrible reviews for Millennium in the mall). We booked it for an hour later so we could walk around for a bit first.
So as soon as we sat down for our pedicure it was straight business and I felt like they wanted to get us done quickly and out of there –OK fine… but this is a $ 40 pedicure each. My mom and I sat next to each other but couldn’t hear each other because our technicians were talking so loudly to each other in Mandarin — then looking at us and laughing! I’m not usually upset by this but it was for the entire pedicure.
We had been on the beach the day before and I was really obviously burned all over (I’m talking rock-​lobster) and my technician put really hot hot hot towels on my calves. I tried to hold back saying anything, but when she asked if I was OK I said «No it’s really hot cause I’m burned all over sorry…» Then she yelled at me saying I was freaking her out. Yikes.
Then one of the technicians tried to convince my mom that she should get her eyebrows done. She kept saying it would make my mom look younger… and my mom finally gave in. Then my technician kept saying I needed mine done too. So we got our eyebrows waxed…
Overall it was a pedicure. I wasn’t too fond of the service. I’ll go somewhere else next time.

I came here last minute, not where I normally go due to a time issue. They were ok but not that great. The very first thing I said was please don’t cut my nails only file them. She said ok! Then proceeded to pretend she was cutting only cuticles but was also cutting my nails. I am very unhappy about that. Unfortunately I didn’t notice till she was almost done otherwise I would have just left. I’m not impressed. Won’t be returning.

Went today and had the deluxe pedicure (lasted about 75 mins) from Michelle… AMAZING… — this place was clean, nice décor, chairs were WONDERFUL… ask for Michelle, she was great!!!

This is the best spa for Pedi’s and mani’s! They are very professional and the service is great! Ask for Mike or Michelle! They are great! The spa is clean and neat! The technicians talk in English as well as their language. They make you feel welcome and the atmosphere is great! Pamper yourself at M&M Spa.