The other day, Mr. Jones, proprietor of Cutting Edge, called my 88-yr-old uncle to ask HIM to request that I remove my previous posts about his company’s services here on Unilocal.Said it’s «hurting his business». Mr. Jones was in possession of MY phone number, but never contacted me directly, yet could have. I refuse to delete or amend any comments or photos which I’d posted about his services to us. I think they speak for themselves, and that is what is so great about Unilocal.Come to think of it, he certainly could’ve replied to my postings, but hasn’t. In summary, his crew did return to finish off the job, yet left all of the tree shavings all over the backyard, and, in addition, had caused damage to the neighbor’s fence, and house eaves, which we are paying $ 600. to have repaired. I hardly call this«making things right».
Jennifer S.
Tu valoración: 1 Portsmouth, VA
If excuses were dollars, Mr. Jones of Cutting Edge would be a very wealthy man! We paid in full and did not get a completed job. After the removal of eight trees, they did not grind the stumps as agreed upon. This was not without MONTHS of calling and asking him to come and finish the job! Oh, he had excuses! No shortage of those! He also had repeated assurances of «first thing tomorrow morning.» Still, he never showed up to finish the job for which he had been paid. As if that weren’t enough… when he DID show up to remove the trees in the first place(which was not without excuses and delays), he destroyed the invisible fence system we had for our dog! We finally had to hire another company to remove the stumps that he left. Needless to say, not only would I NOTRECOMMEND this poor excuse for a business, I would issue an ALLOUTWARNING to all Hampton Roads residents to avoid this shady outfit at all costs!