All About U Moving Services

I’m just going to jump right in. Probably the worse moving company I have dealt with. They broke, chipped, or scratched pretty much all my furniture. I called the manager to complain more than once and I never received a response. Also I felt as if they purposely took a long time to get more money. At one point they were talking to my neighbors instead of moving. They also arrived late and the company called my personal cell phone number looking for one of the movers, the mover then asked me to call them back to ask what the company needed. I felt that was very unprofessional. I could go on and on about all the cons of this moving company, but I won’t. Overall, I would not recommend this moving company to anyone. Save your time, money, effort, and stress. Go with another company.

This service got 4 stars on the thumbtack website, but read them carefully. You will see five star reviews mixed with one star horror stories. I got one of the horror story services from this business. The owner of this business (Mike) made great promises over the phone and was very courteous. I told him I needed packing supplies and he told me not to worry — his crew would bring everything I needed. He promised me that his team were experts at this sort of thing and would help me pack up my kitchen and remaining items. He communicated often before the move and I felt confident. Then — his «team“showed up. They had ONE size box (large) and almost no packing material. When I finally saw what they were doing (loading plates and pans together in a huge box with no packing material (seriously, just half filling boxes with kitchenware and taping the box shut) I asked them to stop and leave. I paid the crew because I knew their incompetence and unpreparedness was the owners fault — not theirs. When I expressed my dissatisfaction to the owner — he ignored me. I was out 200 bucks and had to repack the boxes.

Don’t know where to start. My washer got broken. Only got refunded $ 100 and it’s a $ 1400 LG front loader. Both washer and dryer scratched like crazy and they were new. Had to help the movers. The whole point of hiring them was due to me being disabled vet. The crew got fired. So my move went terrible. They ran over the rental sign after the second run back. In my new home with my new husband and here’s to new beginnings! Thanks! Oh and the first crew didn’t talk just wore head phones didn’t ask where you wanted stuff. They also took way longer than they were suppose to. Lots of standing around and not doing anything. Second set of movers who returned the next day agreed he could work with one of the guys and one guy was new. So they basically acted annoyed or we were a burden. I was so stoked on the reviews and really needed a smooth move bc I really can’t do stuff or handle the stress. The owner returned the calls at first. Apologized said he would credit me $ 100 never received it although that won’t touch all the repairs. I’m also terrified to turn my washer on. My wall look destroyed from them trying to remove it. So I will have to pay for the wall to be repaired as well. So no credit, no return calls, movers who didn’t care, appliances destroyed, waste of money. Way to treat veterans! Update 1: he did send a text asking the make and model of my washer to replace the door. No refund to date or repairs made.