Park Trace

This is a fantastic and safe apartment complex. The complex has controlled access and it is normal to see a security guard at night. The management is very responsive and strives to meet the residents needs. The landscaping and scenery around the complex makes for a pleasant environment. This is a great place to live.

I have lived here for a little over a month and I am very satisfied with my decision to move here. I did lots of research to find an apartment community with a 90% approval rating! The office staff is very helpful and maintenance is performed quickly. I work nights and sleep days, so the maintenance staff worked around my schedule to complete my work order. They have courtesy officers at night, I feel completely safe living here! The grounds are kept well and the neighbors I’ve met are wonderful! It is a very quiet place to live. I love the dog park, so does my little pup!

I’ve been living here since February and I really like it. The pool is clean, the community is always clean and the staff are nice. Whenever something needs fixing, they take care of it right away. The new app to pay rent is also a great feature because you don’t have to deal with money orders/​checks. I have to admit that the leasing office staff is sometimes strict on the do’s and don’t which isn’t a bad thing I guess. If I could change something about the place it would be the gym. They need to upgrade the tv’s from big tube tv’s to flat screen tv’s. Also, I would change where the money card is located. I don’t have washer and dryer hookup in my studio apartment so it’s really inconvenient to stop by the leasing office (where the machine is located) due to my work schedule. They tell me to put more money on it but I live off a strict budget and sometimes may not have the money. It’s not convenient for the resident. Other than that, it’s an ok place to live and I feel safe.

Lived here for about 2 years now and still really enjoy it. It’s clean, quiet, maintenance is done quickly.

Park Trace Apartments is the best apartment complexes I have ever lived in. The layout and construction of the premises are ok, but what really sets it apart from other complexes are the staff. The management and office staff are not only polite, but extremely welcoming. They make you feel at home, give you a strong sense of security, and resolve issues immediately. I couldn’t be happier.

I needed to move and began an apartment search. Pro-​move gave me a list of 7 potential properties matching my criteria. Park Trace was the 4^th one I visited and immediately knew I had found my home! I received a warm welcome from a very professional staff and it became an easy decision to move here. The place is beautifully landscaped, quiet and a great location for me. I’ve only been living here for a month, but have absolutely no regrets!

Fantastic, caring staff. Beautiful property. Very fair rent. Best kept secret in Norcross.

As others have mentioned, they doctor reviews on all the apartment websites. You will see 8 posts in one day all giving them 5 stars, this is illegal as noted in big print on the review sites.
The staff is courteous only to get you to stay, this is no different than any other apartment in the area. In the week between my initial inspection of the apartment and moving in, I had mold everywhere. If I left water out for a few hours it would be thick with mold, that’s just how much mold was in the place.
I told them about this and they replaced the air vents, so now I don’t physically see any mold but I have been sick since I moved in 5months ago. It’s evident that that there is mold in the locked HVAC room that I can’t get into. Thank god that I am young and have a strong immune system, this would probably have killed an older person.
I wouldn’t recommend bringing any valuables. While I was moving in, half the neighborhood was checking out what I took in. So I was constantly in fear of getting robbed whenever I left for the weekend. Sure enough on Christmas, I did get robbed. Thank god I had left for Christmas, or I would probably be dead. They took my TV, computers, and DVDs. The management refuses to let me out of my lease, saying the security gate provides no security and can’t ensure your security.
I was gone one day when I was robbed, so people knew I had left and immediately hit my place. I’m now looking at $ 644 to end my lease on top of having to live here another 2 months and $ 600 to get my car re-​keyed. I now will live in constant fear of them coming back for my car. My renter’s insurance will not cover rekeying the car, so this is all out of my pocket.
So live here if you have no problem with strangers consistently coming through the complex despite the security gate. They’ll be back soon as you leave for anything of value you have.