Gigi’s Cupcakes of Norcross

Very disappointed. My friend and I stopped in and each got a cupcake. She got the triple chocolate and I got a sugar free chocolate cupcake. After one bite, we both threw what was left away because both cupcakes were stale. I mean very stale, hers probably more than mine. I would say both were several days old. If you are going to charge me $ 4 for a cupcake please make sure it’s fresh. If you want to sell food that’s not fresh at least put a date stamp on it. I miss normal bakeries, I think the cupcake craze is about done.

Way to sweet, to much frosting and really nothing on the menu with fresh fruit …
Oh don’t ask for a extra cups if you want to shared a drink … They don’t have any at the store …:-(

We don’t have a Gigi’s back in St. Louis. So when we spent a day window shopping at Peachtree Corners, I figured this was my chance to try Gigi’s cupcakes!
I only spend my money on cupcakes if they have a filling, otherwise I’m not interested. At Gigi’s, I had two options — a bit disappointing not to have more. I with the Chocolate Salted Caramel. Chocolate cake, caramel filling and topped with caramel buttercream icing. The cake didn’t have a lot of flavor and wasn’t as moist as I would’ve liked. The amount of filling was pitiful — that could be because the filling itself was very thin. At least it added the moisture to the cake that I was wanting. The icing was piled high, but it was far too sweet and dense for my tastes.
I doubt I’ll ever go to a Gigi’s again, but I’m glad I tried it. If you aren’t quite as particular as me, you might enjoy them! Maybe their cheesecake cupcakes are better. But otherwise the prices seem high for mediocre.

I absolutely love Gigi’s. I first encountered these cupcakes in 2010 when the store opened in Mississippi. I’ve been a fan ever since. My favorite is Wedding Cake. I love icing & they give you a lot with most of their cupcakes! I’m planning an event & will use them as a cake vendor. I will update my review after I have the event. I’m interested to see the set up & how they will bring my vision into fruition.
If you go later in the day some of the popular cupcakes may be already gone. Call ahead & check. They will pull them for you if you let them know you’re on your way. Staff is always friendly & store is always clean. The one in Norcross/​Peachtree Corners is by far the cutest one I’ve seen!

Every Saturday this is my treat and I have never had anything bad here. There is a lot of frosting which I love. The chocolate chip cookie dough is my favorite with a nice cold glass of milk.

BRIDES BEWARE
I am a fan of Gigi’s cupcakes as a franchise, but this location left some things to be desired. I recently used them for my wedding and while the tasting experience was great, we started to go downhill from there.
First, my credit card was charged twice for the deposit and when I called to let them know, they said it wasn’t charged twice on there end. So I ultimately had to wait for the 3 – 4 business days for those funds to be released.
Second, My wedding colors were burlap and ivory with peach and gold accents. Since the cupcake stand was burlap, we opted for the cake topper to have a gold and peach ribbon. For some reason the ribbon was a bright pink color. Also, I’m pretty sure a step was missed, because when we removed the ribbon from the cake to cut it the frosting came off, which of course made all the cake cutting pics from the wedding look yucky. Also, since my wedding planning team wanted to assemble them on our own cupcake stand instead of having them assemble them on their round white stand they didn’t remove the cupcakes from from their plastic holders even though they were asked to. Instead the staff left the cupcakes in their containers and then wanted us to return the containers later despite being specifically asked to take their containers for this very reason.
But what made the experience the worst for me, is that when the manager called me to ask for the containers, which my wedding planner who was listed on the contract as the primary contact had, she asked me if I was happy with everything, and when I expressed my concerns, all she said is ‘oh that’s too bad’. No attempt to make amends or anything that customer service focused managers do. I told her the containers were in my wedding planners possession and she should coordinate with her for return. She then asked me for the her number, which I couldn’t get to at the moment because I was driving. When I told her that, she looked at the contact information and repeated the number verbatim. If you had the number lady, why are you asking me for it?
To sum it up, I would probably grab a cupcake from this location if I was in the area. But I definitely wouldn’t use them for a special event.

I used to be a fan of this location given that they offer at least 4 gluten free flavors everyday, but I soon discovered the staff has no interest in providing customer service to people who visit the store. I went in to order a gluten free wedding cake to be told that it was on-​hold for a customer who was on the phone with the cashier at the same time that I was ordering. Funny, how I am there and ready to pay, but they tell me no, to «hold» a cupcake that has yet to be paid for. Seems ridiculous, but completely was completely bothered and annoyed by the lack of customer service.

Tried for the first time, getting a dozen assorted. About 75 percent were amazing. I love all the icing… that’s my favorite. And all the options — we couldn’t choose. Sure, it’s pricey, but a single cupcake can sate that craving. Yum!

Gigi’s Cupcakes has always satisfied my sweet tooth and cupcake cravings. I decided to get some to share with my honey after work yesterday to help brighten his bad day. This pretty much did the trick.
Lemon Dream Supreme.- Hands down it is perfection. to me. It’s not too sweet, the lemon flavor is subtle and not overpowering, and it’s super moist. With most cupcakes I usually discard of half of the frosting. Not with this one. I dive into it first. I’m a big fan of lemon cake so this is knee slapping good to me.
White Midnight Magic — 2^nd fav. Dark Chocolate with cream cheese frosting oh my… Again, not too sweet but a perfect balance. The frosting compliments the devils food. Kind of reminds me of a whoopie pie.
Midnight Magic — This is my honey’s new fav. It’s noted as one of their top sellers. Very moist and again not too sweet. Too much chocolate on chocolate for my taste but he absolutely loves this one.
Scarlett’s Red Velvet — Miss Scarlett Miss Scarlett… my honey is not too fond of it but I on the other hand can’t ever eat just one. Don’t judge me. Again I say, not too sweet, no overpowering flavor, super moist cake with that dreamy creamy frosting (let’s face it– the frosting is magically delicious.)
Always a super friendly staff at this location and the store is always clean which is the first thing that I scope around for.

What can i say about this place, me and wifey love it. We love it so much they even made our wedding cupcakes and they came out great. Personally i’m in love with the carrot cake cupcake, wifey loves anything with chocolate so with all the options available it makes it easy for me. Give them a try if you are in the area.
Great prices on their catering as well, nothing but compliments here!

Gigi’s is a nice little place which is open on Sundays, perfect for a Sunday Cupcake Craving. The cupcake was average. The cake part was not very sweet while the frosting was overly sweet. A little bit too much frosting for my taste. As far as presentation, the cupcake designs are really cute and the to-​go box is adorable! I had the Miss Princess and a few others to go for my family.

Pathetic !!! I felt as if I am eating sugar and it was not even fully baked. I never had such a worst cupcake in my life. It wasn’t fresh at all.

I had the worst experience ever! First off, theres way too much icing on the cupcakes which made them waaaayy too sweet but that wasn’t the worst part. The worst part was the way I was treated as a first time customer, management was sooo RUDE that I felt disgusted. Then the girl that was working the cash register, couldn’t describe the cupcakes that were in the case, so when management tried to answer for her, he didn’t even know exactly what was in the cupcakes. Talk about not knowing your product. He was too busy trying to up sell merchandise and events.
All I wanted to do was to come and try a cupcake. This was the last straw, when I picked out four special cupcakes for my family, they DROPPED THEM ON THE FLOOR, flipped the box over, and DESTROYED my cupcakes. I ended up leaving with a menu and thats it.
So when they say they have the «best customer service», not only is that false but when I see pigs fly, I’ll maybe give them another chance. ALSO, the store was a mess! All the tables are dirty, with icing smeared all over it. The case where they display the cupcakes had dirty hand prints and finger prints ALL over it and FLIES inside the case! Disgusting!

After careful consideration I chose the banana fosters, lemon cheese cake, apple pie and bourbon @15 $ and some change. The cakes tasted as the flavors suggest they should however the frosting was piled on so high and thick it literally steals the «thunder» I wouldn’t break any speed limits to try them again, the shop is frilly & all girly pink and cute though.

Horrible excuse for cupcakes? I mean if you like hard little briquettes that try to be cupcakes, then go for it. But I’m telling you, you can make much better, moister, richer cup cakes out of a cheap store bought box of ingredients than these things. It took me going to Disney World and having a cup cake there to really understand what the reviews here were trying to say.
–1 star for flavorless cake, –1 star for stale, dried out cake, –1 star for soo much frosting to compensate for dry cake it’ll make you sick, –1 star for being overpriced for something of less quality than a Hostess Cupcake

My boyfriend’s birthday was on Monday, so in honor of it, his co-​workers got him a box of Gigi’s Cupcakes. They were smart about it and bought a dozen mini cupcakes in four different flavors. He managed to save a few after the initial celebration, so I got to sample three of the four flavors later on: wedding cake, white midnight magic, and birthday surprise.
Delish! All of them. And I really liked the fact that they were smaller too — they were all so rich from the sugar and frosting, that a mini cupcake was really just the right amount, in my opinion. I didn’t have a huge sugar crash an hour later.
Each flavor was very tasty, but I think wedding cake was my favorite. The dark chocolate one was also good, but a little more tart and less sweet, and the birthday surprise was fine, but more of a «normal» flavored cupcake like you’d get at any bakery.
I was impressed with what I tasted, and the fact that Gigi’s offers mini cupcakes. If I needed some for a co-worker’s birthday, I’d definitely consider this option in the future.

AHH! Finally popped my Gigi’s cupcake cherry. I have been hearing about this place a lot. I had this at my best friends engagement. Once I tried it I almost puked because the amount of cream on top. But this was in memphis. So I decided I will go to Gigi’s in Atlanta. And so I did!
Firstly it is so cute inside. Really girly and Pink and colorful! Loved it. And It wasn’t too busy which was great because I had tons of questions.
Danny (a female) who is a employee their was just amazing. She was so sweet and very friendly. Probably the only reason I felt comfortable here. I got two cupcakes which were over $ 3 bucks a piece. Eh well I guess you can splurge a little right?
I got the «wedding» and «midnight chocolate…» Danny packed it so nicely and the boxes were super cute. But… there is always a but… The frosting once again was too much for me. I was starting to feel a little sick because of all the icing. Once I got to the actual cake part, it was a little to dry for me. I’m glad I came here and Danny is super sweet but I think Gigi Is not for me.

After having read some of the negative reviews about Gigi’s Cupcakes, I was sort of skeptical. Could it really be THAT bad?
Well, it was not a disaster like some people would say. But I would not go back.
First of all, the «too much frosting» complaint is not that big a deal for me. Like Ryann V. said, just «scrape some off» and carry on… wouldn’t you be happier having leftover frosting than to not have enough?
However, their frosting really is one of the worst I’ve had. It’s really dense with way too much confectioner’s sugar in it. The «Cream Cheese Frosting» had barely any cream cheese in it, otherwise, it would be a little creamier and silkier, as opposed to a matte look that maintains it shape when swirled high on the cupcake. The Red Velvet cupcake and the Bourbon Ball cupcake was not a success for me b/​c of the failed frosting.
The cupcake itself was moist and good density (not too dense, not too light), but in terms of flavor, it was a little too sweet. It was hard to pair with the frosting b/​c it was sweet on sweet instead of a two flavors complementing each other.
The only cupcake that I sort of liked was the pistachio cupcake. The cake was not too sweet, and the frosting was also not too sweet. Plus, I wasn’t expecting a cream cheese frosting so I was not as disappointed as the RV and BB cupcakes.
The one cupcake place I still need to try is CamiCakes. However, of all the ones I’ve tried so far, my list goes like this:
#1 Cloud 9 (in Lenox)
#2 Little Cake Bakery (Roswell)
#3 The Cup (Brookhaven)
#4 Gigi’s

Just because their cupcakes have a mile-​high-​icing top, doesn’t mean it’s good. Yeah it’s a beautiful cupcake but not very tasty!
FOOD: I had the Wedding cake cupcake which is white cake topped with a vanilla buttercream frosting and sprinkled with white nonpareils. The cake is a decent dense and moist cake but the frosting is too much. Plus I’m not into buttercream frosting. I also had the Mississippi Mud cupcake which is Chocolate cake with coconut & pecans, topped with chocolate marshmallow frosting, marshmallows & ganache. It looks decadent but it must’ve been a day old because it was dry cake with hard frosting. After a bite, I had to throw it all away, and I never throw away desserts!

I’m giving them 3 stars with the caveat that they opened 2 days ago. I went around 2 this afternoon and had to wait in line. To their credit, they had a girl going through the line taking orders so you could just hand the sticky note to the girl behind the counter to get your order. I decided on the Summer Fun (white cake with lemon frosting) for me and chocolate with vanilla frosting & mini chocolate chips for the boy. They’re also very, very pretty to look at. But I don’t get a cupcake to stare at it. If I wanted to do that, I’d get picture of one and frame it.
They lose points for not having a white cake and chocolate frosting option. That’s a staple of any cupcake bakery and I was sorely disappointed it wasn’t available. The only options are chocolate cake and chocolate frosting or the other one I chose. Gigi would do well to consider adding that to the menu. As for the cakes themselves, I wasn’t overly impressed with mine. It was good, but the cake itself was on the dry side. The frosting was good, but I went into sugar shock before I could finish it. My friend devoured his in about 3 bites, so I’m going to assume he enjoyed it. I also found out my parents went and got a variety, so I’ll likely try one of those as well.
They’re on the pricey side for cupcakes at $ 3/​piece, though you get a slight discount if you get a dozen. I’ve had better for a lower price. I’m definitely willing to give them another try when they’ve ironed out some of the kinks. For now, I would recommend it if you’re in the area, but no need to go out of your way.