Toolman Smog & Automotive

Update #3: It’s been two years, and time to smog my car again. Price went up from $ 30 to $ 40. Ehh, inflation. A business has to make money. But that’s not how much he charged me. Loyalty goes a long way (most of you complaining about customer service don’t know the meaning of it). Tim’s still unfriendly as usual but he warms up if you bullshit with him. Had to wait a little longer cause someone was here before me so it only took 20 mins. This shop is Star Certified and he has the new OBDII equipment. The test is super fast. Thanks again Tim!

This guy is the biggest clown, I’ll am still laughing at his lack of professionalism. Don’t listen to any of his advice. He really needs to keep his opinions about the industry to himself. You think as long as he has been in the business he would know what all the regulations are. Ya it’s a one guy show also so.

Just left tool man for the haters out there this guy is business and I like that he gets the job done with no bull if you sissies out there get your fillings hurt because he didn’t sat down and chat then go to Starbucks and not a mechanic shop ay te wacho

This place is a deceptive crook. He offers no free retest, in writing, and doesn’t mention it up front. To be fair, I only came for a Smog so I cant speak for the workmanship, but this place didn’t come off as friendly at all. The feeling I get is «Hurry up and wait! Can’t you see I’m running a frat house here?» The people here act like its a M/​C clubhouse. When I showed up, someone was washing his truck in front of the smog bay, getting the guest chairs wet. Where I was going to have to wait for the boss to finish up whatever he was doing. I’m still sitting here waiting, with wet feet at 8:40 am, in November, because they guy power washing the truck acted like I wasn’t even there. No one has even looked in my direction, they just walk by me. I’m 6’4 and 205 lbs, I’m not inconspicuous. When I finally got the boss to look at me by banging my. cane on a oil drum be blew me off saying «Come back later! I have a go cart to drop off» and I told him «But you said come back first thing for the evap retest.» And he said «Come back later or go somewhere else.» And I’m not even kidding. Also in his repair order… its a bad sign when a guy has to put …‘also any persons working with or for the California BAR officials may not use any paperwork in court against this establishment or technician here.’ That’s not even a legal contract clause. AVOID THIS PLACE!

Took the wife’s Jetta TDI in for a smog. He was fast and inexpensive! As for the comments about lack of conversation or customer service, get over yourself. If you want a fancy coffee and a foot massage, or if you are the type that needs constant positive comments to make yourself feel good, then go somewhere else. He makes plenty of conversation and still gets the job done quick. We talked about a nice old truck he was working on. Didn’t have any issues with the guy. As for the pull through, there is only one direction to pull in considering the set up of the equipment he uses for the smog. Like I said, get over yourself people. Going back today to get my truck smogged. I don’t know him personally, nor do I have any affiliation with his business, just tired of all the whiners who expect to be coddled and have their $&@ kissed.

So after reading all the negative comments about Tim’s «smart ass» attitude I went there out of curiosity. I thought, «heck for a cheap smog ill get entertainment too,». But actually I was pleasantly surprised! Tim, who is a busy man, is just a no nonsense teddy bear who has a business to run. He not only smogged my 2004 4runner for $ 40 including the certificate (would have been $ 60 NOT including cert), he fixed my coolant leak FOR FREE! I had no idea I had the leak. He even added more coolant… FOR FREE!
So for all the haters I say…“get a thicker skin!” This business has my business for life and I will tell all my friends! And THAT is how a successful business is run!

I went down to get my Ford Diesel smoged. and founda down to earth nice and friendly staff. Got me out in no time and did charge me $ 40.00 for a truck what is unheard of in Norco!!! Well let me say that I called Some Star people and they needed $ 70.00 «Because it was more paper work on a Diesel» Every one know that is bull*hit!!!
Thanx Toolman You got my business. JW.

Too bad there is no such thing as ZERO STARS. No thank you, this place lacks customer service with a capital A** answering the phone. Was calling around looking for a place to get a smog done, I’m clueless at some things (like a smog) and hope that a potential customer would be treated with respect and poise. The man (owner?) answered and had the attitude that the world should be kissing his feet because he has smog check for $ 30. Granted the cheapest around but he was just so arrogant and condescending on the phone, after every answer was the same «If you pass» he would growl to every question that I asked.
I’m sorry but I’ll take my business elsewhere where customer service is more than a ZERO star rating; and I don’t think I’m alone on this even though Unilocal seems to have «hidden» those other reviews that agree with me.

Didn’t want our business for a smog, went into his shop and he acted like there was only one way into his shop and couldn’t pull my car in… but his shop had 2 entrances you could clearly drive through. He was to busy socializing and smoking his cigarette to help me. So I’ll take my business elsewhere. Thanks for nothing.

Fastest smog check ever! We were here about 10 – 15 minutes. $ 30.00 with certificate!!!

great friendly service, and very quick!!!

It all true. $ 30 for the smog. 10 min to do the whole job and tough to find from the street. I got in there at 4:25 and was driving down the road by 4:45. I had to wait 10 min while he finished someone else’s car. He is super efficient, but don’t expect him to ask about the wife and kids. Before I left I saw some of the warning light came on the dash an so I asked him what the deal was. He was friendly and explained they would clear once I started driving. I guess they come on because when they run the rear wheels the car thinks something is wrong because the front don’t move. All in all I would definitely go back for a smog check again.

Quick and friendly service from Tim the Toolman. $ 30 for a certificate, cheapest in town.

Tim was fast and efficient and you can’t beat the $ 30 price including the certificate. Would definitely recommend!!!

SO happy I checked Unilocal and went here instead of the place down the street. These guys were friendlier, cheaper ($ 30 vs $ 45) and were done in 10 minutes. Plus there were some guys jumping dirt bikes next door off these crazy ramps, which kept my boys entertained.

Best place in Norco for a Smog check! Tim was done in 10 minutes and a great price to boot ($ 30 which included the electronic submittal to the DMV).

They did my smog quickly and efficiently. No frills just a smog at a good price. I am happy and would go there again the next time a smog is needed.