Every time I go to that pharmacy they always give me a hard time when I have to pick up my moms prescriptions they always either say they don’t have her in system of nothing waiting for her to pick up and she has been picking up pills there for three years straight. They had one Hispanic girl who used to be a manger there put her in the pharmacy and this girl is the worst she always had attitude when she was a manager and now she does the same in the pharmacy she is so rude to the customers acting like she owns the store and can say or do whatever she wants Their lines are always long and this pharmacy needs a lot of help because their customer sevice is he worst I seen and frustrating. Walgreens needs to get on them and provide better service because people will take their business somewhere else.
Mac O.
Tu valoración: 2 Chicago, IL
Arrived on Saturday not many people but very slow service and very expensive. I won’t be back to this one…
Rochelle S.
Tu valoración: 1 Glen Ellyn, IL
Sad to say i was treated with contempt by the pharmacist. I had back fusion surgery i am prescribed alot of pain medication currently. When i called to check stock i was told in a snyde manor that i had filled that before and when. I knew this and wish i didnt need the medication to keep me from crying in pain. Then she proceeded to say there was no stock and it would take a week to order. I went to walgreens on miner in des Plaines they ordered and had ready in 2 hours. Also advised by other walgreens the most it can take to order controlled items is 2 business days worst case. But can do same day with situation such as mine. So they lied, made me feel like a bad person needing help with pain, and caused emotional distress i didnt need at this time. I had major surgery to stop the pain and need for pain medication not for fun. Sad that a pharmacist would judge a 43 yr old woman who has pins, screws and a giant cut in my spine.
Bill C.
Tu valoración: 1 Chicago, IL
Rain changed to ice in parking lot. Saw someone fall. Difficult finding things, but helpful young many assisted. could not use reward points. Cash register person almost called me a liar as the item was«Rewards» was not highlighted on hist register. I expressed my concern about the reward program not paying. He recomended that I come back. The reasons that I went there was to try to find a Walgreens with a safer parking lot in my area as the other stores are too crowded and this on has a lot that has bigger aisles and parking spots. Big waste of time. I got the impression senior day, 1st Tuesday of month, stresses the company. I’m not a Liar. Their Balance Rewards Computer system was down. Walgreens should pay their promotions as expected, have sufficient people to handle customers, and train their people. Too bad they have no real competition.
Alan S.
Tu valoración: 1 Niles, IL
Very pricy!!! Abreva over $ 4 more expensive than Walmart. I understand that the difference can be 10, 20, 30, or even 50 cents or even a dollar. But for an item that is $ 16.77 at Walmart to be 20.99 at Walgreens is unacceptable no matter how it can be justified. When I wanted to return the case of water to exchange it with another type, the cashier at Walgreens told me not to leave the one I am not taking at the cashier, take the cart with the water to the front of the store, and take another cart and go get the other case of water with it. I couldn’t believe it. Extreme lack of customer service. With this type of customer service and such prices I wouldn’t be surprised if Walgreens goes out of business soon. We can be naïve but not stupid.
Firas K.
Tu valoración: 5 Des Plaines, IL
I’ve lived near this Walgreens for about 10 years now. The people here have always been extremely helpful and friendly. A little too friendly I would say. I get kinda weirded out when people are too friendly but it is beneficial because they are always willing to help. I love this Walgreens and will continue to shop here.
Mike O.
Tu valoración: 3 Park Ridge, IL
Ever go to a place where everybody knows your name? This isn’t exactly Cheers, but for the past month I’ve been feeling that way. Between both of my kids getting sick, my wife needing prescriptions too, plus some of my own drug refills to use up the free covered prescription benefits at the end of the year, we’ve been regulars at this Walgreens. You know that when you’re in line and the pharmacy assistant has your stuff sitting on the counter before it’s your turn in line. While it is not the best organized or most efficient pharmacy, it’s close enough to home and it’s a 24 hour store, which is why we like this place. A 10-minute wait can easily become 20 – 30 minutes, even on a Friday night. I’ve found the best way to deal with this is to drop it off and come back later, giving more than enough time to get it filled. As for the rest of the store, it’s what you’d expect from a Walgreens: cards, shampoos, cosmetics, candy, overpriced toys, etc. Nothing spectacular but it has been an essential part of our life lately.
Steven M.
Tu valoración: 3 Mokena, IL
This is an older store that looks like a cube on the corner. The area is run down so this fits right in. The employees were extra helpful and got me to where I needed to go. The insides are pretty much all alike but this store doesn’t have Delish. That is Walgreens branded food merchandise. It is actuall pretty good and was hoping to load up on snacks. No deal!