Recently came back to this locations and noticed that they were not upfront about their charges, make sure you are for an itemized estimate before your purchases. Turns out I was being charged for some foreyes protection plan that I never knew about.
Jenni W.
Tu valoración: 1 Des Plaines, IL
I just had the worst customer service ever! Two women were working and didn’t even Angolans us while we were just sitting there, and all I wanted a price and we sat there for about 20 mins and one women said we would be right with you but at this point we just got up and left! Never going back there again!
Emily B.
Tu valoración: 5 Skokie, IL
I was in need of a new pair of eye glasses, but didn’t have any eye insurance. I know that glasses can get ridiculously expensive, so I decided to buy the groupon. I paid $ 35 for the groupon, which was for $ 200 towards any designer frame and toughlite lens package. My previous eye glass prescription was expired, so I scheduled an appointment with Dr. Hussain. He was so nice, and did a very thorough job during my eye exam. Afterwards, I was helped by Francis. She was very pleasant and quick while helping me with my frames and lenses. I was told that my glasses would be ready for pick up within 7 – 10 business days, but got a call 3 days after! I picked up my new glasses and they were perfect! I would highly recommend getting the groupon, and going to this location!
S H.
Tu valoración: 2 Skokie, IL
I went to the Niles location got the eye exam then proceeded to choose frames and get fitted. The woman was sneezing blowing mose claimed it was allegories, she was annoyed by my questions and my taking time to make sure I was purchasing a style frame that looked good. The next day boom major eye infection! Pucjed up glasses they were fine untill 8 months later when the color on the frames was fading badly! I go in and was told I had to have the same frame and I was lucky they were still under warranty. She said she would call around to see which location has them still. She also said she would call me to let me know. Well 3 days later I’m the one calling and was told they ordered frames and would call when in. Once again 2 weeks later I’m calling. I go in to get my lenses in the replacement frame. I waited my turn and the man there was quick but pushed me aside for a new customer purchase when I asked for an adjustment on the frame. Now the bottom of the lense constantly pops out of the bottom of the frame. Customer service/customer care is not what you get they also woll up sell you into unnecessary add ons if you give them the chance. Adding up to 200 or mire to what you thought wss going to be a deal. The eye exams are just basic and where most prescriptions are good for 2 yrs. They write them to expire in 1yr.
Kaye K.
Tu valoración: 4 Deerfield, IL
Took my Mother to For Eyes in Niles and Fahed helped her. There was a mistake with her original glasses but when I returned he took care of the mistake with no hassle and no argument. He was a pleasure to deal with and I highly recommend him for anyone that needs glasses.
Patty P.
Tu valoración: 5 Morton Grove, IL
Very Happy!!! I have gone to many different eye places including Lens Crafters. All assured me that they could make my progressives fit the best… blah blah blah. After spending way to much money I had horrible results. I decided to try For Eyes in Niles. Wow, big difference. They had a great sale so I spent half of what I spent at Lens Crafter. Dr Hussain made sure that my prescription was right. He took his time with making sure each level was right for me. Adam was the nice guy who assisted me, He was amazing, as he picked out my frames immediately, and they turned out to be the ones I liked the best !! My glasses feel like quality glasses and best of all, I can see!!!
Robert Q.
Tu valoración: 4 Mundelein, IL
Wonderfull service great prices and to top it all off coming from a horrible experience with vision work’s. All in all great location work with mark the location manager
Darryl D.
Tu valoración: 5 Wilmette, IL
I decided to try For Eyes for my recent eye exam/new frames and lens. I have a couple of friends that have been using For Eyes since the 80’s, and wouldn’t go anywhere else, so that influenced my decision. The Optometrist, Kamran Hussain, is a young guy, but very professional and personable. He took his time and gave me the most comprehensive eye exam I’ve ever had. The manager, Mark Ioffe, took care of me in the selection of frames and lens(Progessive Transition lens). He pulled at least a dozen frames he thought I might like, and I chose a pair of Izod frames. The only downside(a minor one for me), is that they have their own lab, in Florida, that does all the work. I ordered the frames and lenses on Saturday, and they called on Wednesday to say they had my new glasses. Pretty quick turn around. Prices, overall, are very competitive, and as they accept EyeMed, saved about 50% off retail price. Highly recommended.
Phylisha L.
Tu valoración: 5 Chicago, IL
I decided to create a Unilocal account just so I could write about my experience here. I came in the afternoon on a weekday and there were a few customers and one eye doctor in. I was a. bit skeptical at first, but after talking to the staff before my appointment I found that they are all very friendly and easy to get along with. I was given routine exam procedures and asked basic question by the receptionist. I was really delighted when I was called into the office. I seen multitudes of degrees and certificates hanging on the walls and the doctor was very nice and listened to what concerns I had and what contacts and glasses I had in the past. She was very friendly during the visit and nicely answered any questions I had. The best part was that she went out of her way to spend extra time on me to match me perfectly with the right contacts. I wound up walking out with contacts that have me better than 20⁄20 vision. After the exam, I went to pay for contacts and they have decent deals at a fairly decent.price. It worked out well for me besides insurance payed for most of it. I walked out only paying around 50 dollars for 3 months worth of contacts, a contacts exam, and a glasses exam. Over all I had a very good experience and I would highly recommend this location to first time customers, or someone looking to get a closer prescription.
Kim s.
Tu valoración: 5 Morton Grove, IL
I have been going here for years and each time I have a great experience. Mark the store manager and one of his associates Ola were terrific in helping me choose the right pair of glasses. They really provide a personal service that you do not expect to get from a chain store. I will be back– Thank you
Jonathan C.
Tu valoración: 3 Deerfield, IL
Well this is an optical place on the Niles/Morton Grove border. My wife went there for an appointment and they were very efficient. But what makes this place a nice location for me is the fact that you can get sunglasses with your vision insurance benefits for a really nice price. The selection is not like Sunglass Hut, but then again neither are their prices(after insurance).
Kent B.
Tu valoración: 4 Chicago, IL
I made an appointment for a routine eye exam and they were able to schedule me with only a few days notice. The exam was $ 49 or $ 44 if you have a Blue Cross insurance card. I arrived a few minutes early and Michelle had me fill out some forms. Afterward, she administered a pre-exam before seeing Dr. Hussain. The exam was thorough and quick at the same time. Dr. Hussain was professional and answered all my questions. I was in and out within 30-minutes.
Nurseiam G.
Tu valoración: 1 Des Plaines, IL
My mom needed a new prescription eyeglasses and since my brother had a wonderful experience with this store, we came here instead. Boy was that WRONG!!! When we got there, there was a THICKICE blanketed the parking lot. They didn’t even bother putting some salt to melt the ice. When we got inside, there were 2 person, one was Dina whom i spoke over the phone prior and a guy. There were no other customers there. We waited several minutes. They were chatting and giggling on the counter. If i hadn’t made a noise, the guy would not«welcome» us in. He talked to my mom about selections and price range. The cheapest one he offered was $ 149.00. OK… We told him that my mom would not be needing a frame since the old one is still very good but he said that he won’t be able to work with my mom’s frame because it is «OLD». We left very mad because of the POORCUSTOMERTREATMENT we got there and pricey tag. We also noticed that the familiar faces who have helped my brother before were no longer there. Could be a new management??? We went to Walmart on Golf Road and they had a Rollback on one of the eye glasses frame…$ 25.00 from the original $ 68.00 price. All in all, we paid $ 70.00 for her eye glasses and they treated us very well…
Allen C.
Tu valoración: 5 Chicago, IL
The people here are the nicest; they really care about their customers. I have been going to this for eyes since I was a kid and many of the same people still work there. If I ever have a problem with my glasses I bring them in and they adjust them for free.
Victoria h.
Tu valoración: 4 Berwyn, IL
I made an appointment a couple of days in advance because they only have 1 optometrist working there. I was given a basic vision test, he took his time and made sure I felt comfortable with my vision. The glasses aren’t too pricey, but I had my own frame and they replaced the lenses w/o trying to sell me anything extra. My friend swears by their price for contacts. This is a cheaper alternative to Pearle Vision or Lenscrafters.