European Tailoring & Cleaners

I made a
account just to tell of my experience and to hopefully help others from making the same mistakes I did.
I stood up in a wedding over memorial day. Unfortunately, the bride had gotten our dresses 2 weeks before the wedding so I was in a pinch. My friend who had gone to this cleaners for dry cleaning regularly had suggested I try he and his wife out for alterations.
I brought the dress in and I got fitted with the owner on a Friday. the ONLY alteration I needed done was for the dress to be hemmed since it was a tad too long. I asked him after the fitting how much it would cost and at the same time another customer walked in. He seemed more interested in avoiding my question and helping her. He replied he would call me the following wed. and give me the price etc.
1ST MISTAKE — NEVER LEAVE W/​OUT A WRITTEN QUOTE
So, Wednesday rolls around and he never called me. I gave him 2 days and then finally called him to find out the price and when I could pick the dress up. He told me, it was going to COST $ 175.00 for the hem and pressing the dress. Good thing I was sitting down, because I almost had a heart attack. $ 175.00 was more than the dress had cost by itself. I told him I didn’t need the dress pressed since I had to fly for the wedding. He said then the alteration alone would cost $ 150.00. I told him I was unhappy and that was too much. He finally said he could give it to me for $ 130.00. What is he a used car salesman??? Give it to me? So, I said fine. Because, I was desperate and needed the dress altered and was afraid of backlash that he might ruin the dress or something of that nature since it was in his possession.
So, when I picked up the dress I made sure not to bring more than $ 100 with me, because that in itself is probably about double what he should have charged me. The other 2 bridesmaids were charged less than $ 40 for their alterations.
EVERYONE! Please stay away from this dishonest thief. Unless you have $ 175 to burn for a simple alteration.

So I found this place on google maps and saw one great review on the place. I have been searching for a good place to get my jeans hemmed with the original hem. Unfortunately I put all my eggs in one basket. The guy there was very nice and personal but he seemed a little too nice. First of all he was bashing all the other tailors around him saying they were give him all the business because they are terrible. I brought him two pairs of jeans and a pair of velour sweat pants. The total for the three was 103 $$$$(50 for the jeans, 18 for the sweats, and 35 for the other jeans) I was shocked. The woman who wrote a review said he did the same job for 10 $$$ I finally picked them up and the jeans were okay but still a little long and the sweats were uneven. My right leg was VERY short compared to the left. I brought them back in along with the previous review and he was rude about the whole idea. He kept calling me «little lady» and showing me other peoples clothing. It was NOT about other peoples clothing! It was about mine. I asked for my money back for the sweats (18) and he said he would give me back nothing! I just left the place very frustrated and upset! Not a good ending.

Found this little gem through dumb luck. I needed jeans altered (WHY do they make every pair for a 6’5″ Amazon?), and was tired of driving back to my previous tailoring place in Arlington Heights. The Internet gave me a list of six places; this was the first place I called. The owner, a very nice man, asked what I needed, told me jeans start at $ 10. He told me to bring shoes. I confirmed his location and thanked him. Went there that afternoon and had the fitting with his wife, who was very personable. She took a lot of time with me to make sure the fit would be exactly right. (one of the pairs had a flared leg; she told me most tailors simply cut fabric off the bottom, but that they didn’t. I still can’t tell where they cut the denim!) The 3 pairs were done in a week. When I arrived to pick them up, I didn’t have cash and they didn’t take debit cards. The owner told me to take the pants and mail him a check: «I trust you.» HUH!!! That is unheard of. (I went to the ATM and brought him cash within the hour). And although he told me that they typically charge $ 14 to alter flared pants, he said he was charging me $ 10 because that was what he’d originally quoted me. Wow. These people earned my loyalty that day; I am a customer for life. The jeans look fabulous and this shop does everything — fixes leather, zippers, alters suits, wedding dresses (oh well, too late for that!).