Dunkin’ Donuts

The only reason I am giving as much as 2 stars is because the staff is friendly and service is usually pretty quick. However, the quality of their food and drinks is awful compared to almost every other Dunkin Donuts I’ve been to. The munchkins were all stale and hard not once, not twice, but THREE times that I’ve been there. My coffee tasted over-​brewed on more than one occasion as well. I understand you don’t want to waste old food or drinks, but please start using fresher products for the sake of quality.

Went there for an iced coffee on free donut day. They didn’t offer the donut nor ask me if I wanted one. Terrible service and the line was a mile long.

To the fat obese man that works here
You made my coffee wrong, it was so nasty I threw it away, so thanks for wasting my time and money.
I ordered a Carmel macchiato and this idiot just gives me a plain macchiato with no sugar or anything. How can you be this dumb? I will never come back to this place again.

Really bad Dunkin donut. It’s seriously one of worst in the area, their coffee is never to perfection. Sometimes even stale. Been going since middle school and now I am a grown up and every year the quality keeps going down. Only reason I still go is cuz it’s open 24÷7… I wish dunkin people would shape up and fix it. One of the lady there is so nosy, and she kept forcing me to give 100% feed back for her. I told her I would and then she kept asking until I did it and didn’t let me work in peace. So un professional.

This is, hands-​down, the best Dunkin’ Donuts in the area. The coffee is always fresh, and the service is quick and friendly. I’m not surprised to see the consistently long drive-​thru line: their customers know that if they stop here, they will be on their way in no time. I’m thrilled to have this store as my most convenient coffee stop, though I am no stranger to every «DD» in the area (yum). Zain is a particularly kind employee. I highly recommend this establishment.

I am a huge Dunkin fan, however this location has the absolute worst customer service I have ever experienced.

I went there and order an ice coffee throughout the drive truth and Indian woman gave to me and taste like shit horrible HORRIBLE HORRIBLE like it was mixed with something else was the only thing I wanted and ruin my day 0 star!!! im not comming back

Only like this dunkin because of the young polish girl. She is very nice and precise.

I came to this place a couple of times and realized i don’t think i want to come here anymore. The employees have twice been on the phone while taking my order! thats crazy! i also think the coffee isn’t made fresh as often as with other dunkin donuts i have gone to. I feel bad giving the place two stars but its upsetting when i don’t talked to properly as well as don’t get a fresh coffee when i pay over $ 3 for a coffee.

It’s basically your standard dunkin donuts.
Came in around midnight with a friend of mine for a late night snack. I ordered the usual — sausage, egg, and cheese on a croissant with hash browns. I also ordered two donuts. The lady working that night was incredibly nice.
Food was basic DD food.

OK I love Dunkin. I can only believe that since they all sell the same stuff that comes from the same place that location and service would be important factors for them.
The drive thru service at this location is awful. I often place my order at the microphone and them have to repeat it at the window. English is not the first language of most if the people that work there so there is a huge communication problem. I sometimes find myself going out if my way to go to another location if I am in a hurry because I know that even driving further will be faster than getting my order straight at this place.
To bad. Great product. Terrible service.

I would give them one star, but they are just a very convenient location for me on the way to work… I’ve been to quite a few dunkin donuts locations, and this is by far the worst.
They always mess things up. They can never get the cream right. It is either way too much or way too little. A few months ago, I ordered an iced white mocha, and I cannot describe to you the nasty concoction the man made. I had to say this, as I my family are also immigrants, but seriously they should consider hiring people that speak English. For heavan’s sake, I actually pointed at the darned picture!!!
Even on occasions when I order breakfast sandwiches, they mess those up too. They are terrible here!

Bwah. They changed management. Maybe you’ll get the latte you want, but no free donuts. And the staff has the personality of a cardboard box. Damneeeeet!

Ok maybe its changed since the last reviews… or maybe cause it was right before 0301 in the am (for the non military types) but it wasnt too bad.
I went thru the drive thru, ordered my sandwhich, and the gentleman asked me to drive around for him to bring it out. I thought that was nice, and he brought it out promptly enough. He seemed a bit jovial for the early morning shift, and I thought hey thats a happy guy.
Ham & Egg croissant… mmmmm
Pics I took. :)
Oh yeah… there is also a baskin Robbins here… incase some people were wondering. No one put that in the title of this review page.

This is the worst dunkin donuts i have ever been to. i used to go here beacuase i only have a half hour for lunch break at work and this is the closest one. I sure love my iced mocha skim milk latte no sugar no whipped cream but not from here. i have been here 4 times and they have messed my order up 3 times. this last time i order my latte and it came with whipped cream and sugar after i had specified not to. I gave it back and said i ordered no sugar or whipped cream please. they made me a new one without the whipped cream but added sugar to it in front of my eyes!!! at this point i had to get back to work so i just took it. If i never have to go back here again you can count on me never giving them another cent of mine. Good thing i found a better onearound the same distanc e from my job.

Hate this place. With a passion. HATE. This place.
Worst experience here: I ordered a boston kreme donut. They gave me a boston kreme without the kreme in it. Understandably… I got a little enraged. I bit. Looked for the creamy filling. Nothing. Bit again. Nada. Took a heaping chunk out of a different corner for better luck.
I eviscerated my donut to find a whole lot of nothing. What jerks.
But that’s not it. I mean. i dunno. I’ll try and forgive a place for small misdemeanors. But time and time again… these guys give atrocious service.
It’s a drive-​through. Getting out of work at midnight means finding dinner gets tough. SO i go to the drive thru. They take my order. Multiple times… they ask me to drive around and park near the back.
«Why?» I ask
«Because we’ll give it to you there.»
«Why can’t I just wait here?»
«Because it’s better for us to give it to you from the side/​back door.»
«But there’s no one behind me. I’m not holding up a line. I’ll just wait until your finished.»
«No. You have to wait around the back.»
Uhm. Hm. Isn’t the purpose of the drive-​through to be going through a one-​stop shop??. Isn’t the purpose to NOT have to put your car in park? I fight. Each. And every time. I don’t understand why they want this. I think it’s ridiculous. TO invest in a drive-​through for customer convenience— then relocate your customer elsewhere. Ugh. See I hate driving away from a drive-​thru window prematurely. I’ve been guilty of being jipped. Missing straws. Missing order. Missing napkin. Missing sauce. Etc. Etc. I hate this place.
Another time I went, I was debating whether I wanted a coolatta or a cappuccino blast. I ask at the window «Can you give me a moment?»
I“m greeted with, «OH You can come in if you can’t decide.»
«I just need a moment.»
Lady through the speaker says «Yes but you can walk into the store if you want to see a menu.»
«But there’s a drive-​through menu.» Jesus Christ I just want to look at the different flavors.
«No, ma’am it’s better that you walk inside if you don’t know what you want.»
«But there’s no car behind me. There’s no line.» (Sound familiar?)
«Yes but you can come inside.»
«Fine. I want a cappuccino blast» I order.
When I come up to the window to pay, the lady gives my card back. Guess what happens next. She tells me to pull my car up to a different back door to wait for them to finish making my drink.
Great. So… you can’t wait a minute for me to decide on my order, but you’d make me wait 5 minutes in your parking lot for you to finish my drink? =) I park far away. Far. Far away. I let them walk to my car. Next time I’ll park in the taco bell lot. Or put the car in reverse as they walk towards me with my order.
Never come here. Never. I hate them. Or… If you must, park far away. Far, far away.