Chase Bank

If it was possible I wouldnt even give them a star… the service sucks… I’ve been to a few banks in chicago and the people out there are way more helpfull and efficient… I walked in to get a money order and i mean usually the teller would help me right away… No this time she made me go fill out a withdrawal sheet… and after that she had the nerve to tell me theres an ATM out side to withdraw money… Like really??? What type of service do u guys run here… This is the fist and last time i come in this location… never again!!! Fucking lazy asses.

Came in for teller’s service, no wait which worked great. In and out of the branch office in couple minutes. Busy neighborhood though which can be challenging.

Worst service ever… I mean come on they put me on hold for 15 minutes and every 5 minutes somebody would get on the line and say «Chase bank how may I help you.» I came in to speak with Brandt about a loan. He said he work on it and then I never heard back. I tried reaching him but, reaching him is harder than reaching Barack Obama. He is either never in the office, at a two hour lunch, or off that day. I never write reviews… ever! This is my first Unilocal review and it has to be know that this branch has the shittiest customer service I have ever seen.

Just wanted to come in and open a savings account to go with my checking account. This should really only take 10 minutes with a banker, but I was there for 45 because the guy took forever and kept asking the same questions over and over. He asked how much I wanted to transfer into savings, and I said $ 300 (which is the minimum for not being charged a monthly fee). He scoffed and said he recommended at least $ 500 and said all of my unused money from checking should go into the savings account. HEY BUDDY! IT’S MY MONEY!
Needless to say, I said I’m only doing $ 300 in there, and he was very pushy about it. I also set up a $ 25 recurring monthly transfer from checking to savings. He told me again that I should do at least $ 50. After again saying that I only wanted to only do $ 25, he kept trying to explain why $ 50 is better and asking over and over how much I wanted to transfer.
He was also asking me all these other questions about how I pay my Chase credit card. He wanted to show me a lot of things on the computer that I already know how to do and refused to listen to me telling him I knew what I was doing. He set up Chase as a payee online without my permission, which I immediately deleted when I got home. Sorry, but I know what the best way for me to handle my money is.
Overall, a poor experience. I just wanted someone to help me with one thing and do what I asked them to do with MY money. I later found out that they make commission from these sort of things, so that’s why he wanted me to do more money in the savings and probably why he set up Chase as a payee.